AutoNation Acura Gulf Freeway - Service Center

Definitely best customer service. I went for a oil change and the service was explained and my wait time was mentioned all went as planned. Thank you finally a place I don't mind visiting for an oil change and the service was explained and my wait time was mentioned all went as planned. Thank you finally a place I don't mind visiting for an oil change More

My wife and I were driving from out of town to Galveston when the display on our MDX showed “Check Charging System” . We drove to AutoNation Acura to have the issue checked out. I was greeted by Matthew Dan when the display on our MDX showed “Check Charging System” . We drove to AutoNation Acura to have the issue checked out. I was greeted by Matthew Danner (Asst. Service Manager), I explained the issue to him, he took the vehicle into the service garage and had the mechanic run a diagnostic and load test on the vehicle charge system. Needless to say the alternator and battery were failing. Both were replaced and in 2.5 hours from diagnosis to replacement we were back on the road. Thank you to Matt Danner for taking care of us and making us feel part of the Acura Family. Also thanks to the mechanic/technician who worked on our MDX. A pleasant experience overall. More

Ronnie was quick and thorough and was able to get me in and out quickly to get back to work. I really like the service techs there. and out quickly to get back to work. I really like the service techs there. More

Pleasant experience. Staff very courteous and friendly. Did oil change and tire rotation in a timely manner and did a multi-point inspection. It was a treat to get a free car wash. Did oil change and tire rotation in a timely manner and did a multi-point inspection. It was a treat to get a free car wash. More

I received excellent service and the issue was resolved quickly at a reasonable price. They didn't try to sell me services that I didn't need. quickly at a reasonable price. They didn't try to sell me services that I didn't need. More

Exceptional customer services. Friendly and knowledgeable staff always willing to go above and beyond to help especially Ronnie. staff always willing to go above and beyond to help especially Ronnie. More

I made an appointment and I was able to get it done in a reasonable amount of time. Mr. Ronnie is always good about explaining what all needs to be taken care of on my vehicle. reasonable amount of time. Mr. Ronnie is always good about explaining what all needs to be taken care of on my vehicle. More

Service is always great! I bring all my vehicles here not just my Acura and they always do a great job. just my Acura and they always do a great job. More

My advisor Ronnie was great good communication keep me informed everyday while my vehicle was in service. I highly recommended AutoNation Acura!!!!! informed everyday while my vehicle was in service. I highly recommended AutoNation Acura!!!!! More

This rating is for the service department. The dealership is 1 star but the service department is 5 stars. Communication is key during these covid times. The service department is great with keeping you in is 1 star but the service department is 5 stars. Communication is key during these covid times. The service department is great with keeping you in the know. Once the part came in the fixed my vehicle in record time. I wish the sales department took this much initiative. Don't hesitate to get your car worked on here. But do not. I repeat do not buy a vehicle here. More