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AutoNation Acura Gulf Freeway - Service Center

League City, TX

4.8
554 Reviews

554 Reviews of AutoNation Acura Gulf Freeway - Service Center

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December 28, 2021

Staff and salesman are not courteous when you walk into the service department no one greets you at the door all of them walk pass you without speaking or asking if they may help you More

by Thearthurm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 26, 2021

Always an enjoyable experience when I get my oil changed. They are very honest about what care my car needs. More

by nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
December 26, 2021

Great efficient service, as usual. Work done and work not needing was communicated and reviewed, More

by Tony B,
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in service department,
December 22, 2021

I needed an oil service. Their online system informed me I was not a repeat customer. This is the only place I've taken my MDX for 57,000 miles. So I not able to schedule online. I went to the dealership an More

by gnp4311
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Harnamji
December 21, 2021

Rude and very unprofessional staff. It is difficult to find employees after Covid 19 hit , but this Acura dealer found the worst of the worst! More

by moonshark3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure the idiots name
Dec 21, 2021 -

moonshark3 responded

A director at the Acura corporate office is receiving the facts and assisting me in holding this pathetic dealership accountable for their failure!

December 20, 2021

Great service manager! The dealership is always spotless. Very comfortable waiting area with good wi/fi. More

by kimdmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud Peong
December 17, 2021

Great service and courtesy. Easy to schedule maintenance. Facilities accommodating and comfortable. Explanations complete and helpful. More

by Barry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Sydney Thorp
December 16, 2021

Excellent service ! Good customer care ! Over the years Excellent service ! Good customer care ! Over the years Acura service has been great and dependable More

by Acura MDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 11, 2021

Prompt and professional. When I arrived I was greeted by a friendly service man. I enjoyed a good cup of coffee More

by Mirna09cuellar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buoth
Dec 13, 2021 -

AutoNation Acura Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

December 11, 2021

Very pleasant experience. Wait time is great, and representative is always nice and professional. Happy More

by alley382
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Danner
Dec 13, 2021 -

AutoNation Acura Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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