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AutoNation Acura Gulf Freeway - Service Center

League City, TX

4.8
554 Reviews

554 Reviews of AutoNation Acura Gulf Freeway - Service Center

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March 13, 2022

Service was just as I expected, very good! It was nice to receive a short video from the service tech showing the engine and his rating of its status upon job completion. The service advisor d More

by Sunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud
Mar 14, 2022 -

AutoNation Acura Gulf Freeway responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 10, 2022

Great service , very friendly. Car was washed outside and cleaned inside. Always a great experience. More

by Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew , Buoth
Mar 11, 2022 -

AutoNation Acura Gulf Freeway responded

Hi Davis, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 10, 2022

The service was great. The advisor explained everything to be done clearly and printed an easy to understand work order. They now use a short video from the service tech wh More

by jblackburn1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud Peung, Buoth- Service Tech
Mar 11, 2022 -

AutoNation Acura Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

March 09, 2022

Other than the guy who did my service, the staff was not very friendly, At least four or five staff members passed by with no greeting. More

by rstokes134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont remember his name.
Mar 11, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 08, 2022

Everything right from the entering to the service center was smooth and all the staff was so friendly. The waiting area was clean along with a TV and some snacks. As mentioned by the staff that the servicin More

by acharaniya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis
Mar 11, 2022 -

AutoNation Acura Gulf Freeway responded

Hello Acharaniya, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 07, 2022

Excellent service with no wait time every time I bring my vehicle in for service. Matthew is extremely helpful and knowledgeable. More

by Dmreynolds64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Mar 10, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

March 04, 2022

Wonderful people , made me feel right at home . I will not go anywhere else with my Acura. More

by Irosysachdev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew Vishal
Mar 09, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 04, 2022

Warm welcome, fast service and they always treat you like family. I will always take my TLX back to this dealership. More

by Love my TLX
Recommend Dealer
Yes
Employees Worked With
Mr. Kynal kou
Mar 09, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

March 04, 2022

Had my wifes 2018 RDX serviced and front brakes replaced. Matt was my service advisor. Matt was very professional and knowledgeable. He was forthright and honest about the cost and time to complete the rep More

by kikgas85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 09, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 03, 2022

my experience is always wonderful because the staff treats you with so much dignity and respect. Any questions you have are always welcomed. More

by ejames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Mar 05, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura Gulf Freeway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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