AutoNation Acura Gulf Freeway - Service Center

It keeps getting worse, waited 2. 5 hours for a schedule oil change. And no complimentary car wash was dine 5 hours for a schedule oil change. And no complimentary car wash was dine More

Always professional and knowledgeable advisors here and this time it was no different. Excellent communication from the team. this time it was no different. Excellent communication from the team. More

Service was quick, arrived a bit earlier than my appointment. Mario was working solo and attended to me as quickly as he could. appointment. Mario was working solo and attended to me as quickly as he could. More

Completely customer focused and attentive to customer needs and questions. We have dealt with AutoNation Acura exclusively since 2006. Every visit, whether for car purchase or service reinforces our ch needs and questions. We have dealt with AutoNation Acura exclusively since 2006. Every visit, whether for car purchase or service reinforces our choice to keep our business here. More

Great service! Excellent turn around time and attention to details by the service provider. Updates were given timely and a video was sent of the tech team performi Excellent turn around time and attention to details by the service provider. Updates were given timely and a video was sent of the tech team performing a visual assessment of my vehicle More

Best decision I made was to buy my Acura ILX from these guys. I've always taken my car here for oil changes and anything that goes wrong with my car. They do the job right everytime. My service technici guys. I've always taken my car here for oil changes and anything that goes wrong with my car. They do the job right everytime. My service technician this time was Jon Joshua. He absolutely went above and beyond to take care of a small problem that I was having with my car. He had me out of there in little time with a fair price that he was able to help me out with and I truly appreciated all his help. Moreover, all the technicians are always very helpful every time I bring my car in. ANAGF has excellent customer service techs, and great automobiles. I'd tell everyone to purchase your next vehicle here as you won't be disappointed if you do. More

Very professional & informative regarding what is needed for the car. Mario & the technician went the extra mile to elevate my worries. Will return for the car. Mario & the technician went the extra mile to elevate my worries. Will return More

Awesome customer service by Mario! Prompt, very respectful, and accommodating. My car seems to be doing great as well! Prompt, very respectful, and accommodating. My car seems to be doing great as well! More

This is a very good place to get your vehicle serviced. I will keep coming back to get my vehicle serviced. I will keep coming back to get my vehicle serviced. More

Extremely dissatisfied. Despite buying three cars from AutoNation Acura, I will never to make another purchase. In 2022, I purchased a new car and encountered tire problems Despite buying three cars from AutoNation Acura, I will never to make another purchase. In 2022, I purchased a new car and encountered tire problems within a year. Despite adhering to their maintenance schedule at their service center, they claim there's nothing they can do. Seeking a second opinion revealed that the tires were not rotated as needed. Despite presenting this information, the service department insists the rotation was done and the car is problem-free. After replacing two tires, I now face the need for new ones again within six months. AutoNation Acura maintains their stance that there's no issue with the car and nothing they can do. More