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AutoNation Acura Gulf Freeway
League City, TX
804 Reviews
AutoNation Acura Gulf Freeway is a proud member of the nationwide network of AutoNation dealerships. As America's Most Admired Automotive Retailer, AutoNation has over 300 dealership locations representing 33 manufacturer brands with stores in over 18 states. Since 1996, AutoNation has sold and serviced over 13,000,000 new and pre-owned vehicles. There are many benefits to being part of the AutoNation family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 804 reviews
January 06, 2013
My spouse, daughter and I were extremely pleased with the professional salesmanship displayed by Albert Merrel. He was courteous, helpful, and friendly. He exceeded our expectations. His no presssure sale professional salesmanship displayed by Albert Merrel. He was courteous, helpful, and friendly. He exceeded our expectations. His no presssure sales approach were welcomed. We will do business again with dealership because of Albert. I must also compliment the entire staff including Ruben the Business Manager. He made the sales process easy. The service department were very helpful as well. All in all, a great purchasing experience. Wish more dealerships could emulate Champion Acura. More
by perrylea
Employees Worked With
Albert Merrel
July 28, 2011
When we decided to lease a new Acura TL we shopped multiple dealers in person and via the internet. Some dealers never sent anything, some sent something eventually and some responded right away. Of multiple dealers in person and via the internet. Some dealers never sent anything, some sent something eventually and some responded right away. Of those that responded right away, Jeremy at Champion Acura was hands down the most honest, straight-talking salesperson we dealt with. While others struggled to explain the leases (with responses ranging from "they can be so complicated" to "the way Acura writes their offers is misleading" we weren't sure if we didn't understand things of if THEY didn't understand things!), Jeremy had no problem explaining things in simple terms and answering every question logically and efficiently. So we drove 250 miles to League City, Texas, even getting a one way car rental (which Jeremy helped us return when the rental agency wouldn't come pick us up!) and staying the night in a nice hotel to buy from Champion (that's how good the deal was - we could afford that and still saved a ton of money!) Honestly it almost felt too good and too easy to be true, but it wasn't - everything was fast, and no-nonsense. We got exactly what were were promised over the phone/email and were in and out in less than an hour with the exact car we wanted at a great price. It is the way EVERY car dealer should be (and we've bought ALOT of cars so we've dealt with ALOT of dealers). We I can talk my husband into a new MDX, we will head straight back to Jeremy for sure :) More
by JonesFamily4
Employees Worked With
Jeremy Pratt
December 03, 2010
Deal negotiated over phone with Joe Q. Best price of all the Houston dealers. No surprises when I visited the dealership -- all went very quickly, dealer was friendly and honest! Purchased quite a few ad the Houston dealers. No surprises when I visited the dealership -- all went very quickly, dealer was friendly and honest! Purchased quite a few additional accessories and all were installed quickly by the service department. More
by RTXC
Employees Worked With
Joe Q.
May 14, 2010
We bought new Acura TL in Jan. We have no problems and are completely satisfied with the service they provided to get us the new car. But that day when we were at the dealer that night someone hit our are completely satisfied with the service they provided to get us the new car. But that day when we were at the dealer that night someone hit our old car and we haven't noticed untill we were home that day. Its so worse that the rear bumper had broken. When we called them to complain regarding this they mentioned they have no surveillance cameras outside to track who hit our car. Ofcourse we have got a new good car but also got problems with old one now! Just beware of where you are parking your car!! More
by pkrachak
Employees Worked With
Roger
