AutoNation Acura Gulf Freeway

I could not have asked for a more pleasant car buying experience than the recent one at Auto Nation Acura. I was looking for inexpensive transportation for my step-daughter, and went to the dealership t experience than the recent one at Auto Nation Acura. I was looking for inexpensive transportation for my step-daughter, and went to the dealership to see a Nissan Altima I had noticed in an on-line ad. Through my clothing had me looking anything but prosperous, and I was just looking for an inexpensive vehicle, everyone was friendly, and respectful. I was quite surprised with the extent of my salesman's, "Tripp Vail, knowledge of the Altima, and I felt well informed before deciding to purchase the vehicle. "Tripp" was very easy to work with throughout the entire process, and he has done an excellent job or follow-up to show his appreciation of my business, though the sale was a small one. My experiences with the sales, and finance managers were pleasant as well. Without hesitation I feel I can recommend Auto Nation Acura, and "Tripp Vail, with every confidence that you too will have a pleasant car shopping/buying experience. More

We just bought our new 2013 Acura MDX from Jeremy Pratt and it was a pleasure dealing with him. I dealt with all 4 dealers in town (and while I liked one other dealer) he was the most responsive and strai and it was a pleasure dealing with him. I dealt with all 4 dealers in town (and while I liked one other dealer) he was the most responsive and straight forward sales person I dealt with. In the end, although we had a little bit lower price from another dealer, I was more confident buying from him. I knew if there were any issues, he would make it right. He went the extra mile on the price, response, and installation of accessories. I have a coworker who also bought from him and said "it was the easiest car buying experience I have had". I can also say it was easy buying from him and Autonation Acura, i have no doubt we got a good deal and will continue to receive excellent customer service. More

I brought a new Acura TL a little over a week ago and love the vehicle when I took it off the lot. The people are great, a very clean facility, also made everyone feel comfortable. love the vehicle when I took it off the lot. The people are great, a very clean facility, also made everyone feel comfortable. More

My visit to Service Department of Champion Acura League City was wonderful. I have had my cars serviced here all the time and every time the service was great and wonderful. They have website that you can City was wonderful. I have had my cars serviced here all the time and every time the service was great and wonderful. They have website that you can order service in advance and set appointment time to fit your schedule. You never have to wait here. The place is clean, top-notch dealership with professional people. I bought 2 cars here (a 2010 MDX and a 2010 TSX). My preferred service advisor is Ms. Linh Ngo. She knows her cars and took really good care of her customers. I did not have to explain my problems with the cars. She knows what was going on. On several occasions I got brand-new 2013 loaner car to drive while waiting for my car to be serviced. Even though I work in Galleria area (45 minutes away) I've always tried to take my car here for service. The service really worths the long drive. Ask for Ms. Linh Ngo. She will take care of you and make you feel proud as an Acura owner. JC More

My spouse, daughter and I were extremely pleased with the professional salesmanship displayed by Albert Merrel. He was courteous, helpful, and friendly. He exceeded our expectations. His no presssure sale professional salesmanship displayed by Albert Merrel. He was courteous, helpful, and friendly. He exceeded our expectations. His no presssure sales approach were welcomed. We will do business again with dealership because of Albert. I must also compliment the entire staff including Ruben the Business Manager. He made the sales process easy. The service department were very helpful as well. All in all, a great purchasing experience. Wish more dealerships could emulate Champion Acura. More

When we decided to lease a new Acura TL we shopped multiple dealers in person and via the internet. Some dealers never sent anything, some sent something eventually and some responded right away. Of multiple dealers in person and via the internet. Some dealers never sent anything, some sent something eventually and some responded right away. Of those that responded right away, Jeremy at Champion Acura was hands down the most honest, straight-talking salesperson we dealt with. While others struggled to explain the leases (with responses ranging from "they can be so complicated" to "the way Acura writes their offers is misleading" we weren't sure if we didn't understand things of if THEY didn't understand things!), Jeremy had no problem explaining things in simple terms and answering every question logically and efficiently. So we drove 250 miles to League City, Texas, even getting a one way car rental (which Jeremy helped us return when the rental agency wouldn't come pick us up!) and staying the night in a nice hotel to buy from Champion (that's how good the deal was - we could afford that and still saved a ton of money!) Honestly it almost felt too good and too easy to be true, but it wasn't - everything was fast, and no-nonsense. We got exactly what were were promised over the phone/email and were in and out in less than an hour with the exact car we wanted at a great price. It is the way EVERY car dealer should be (and we've bought ALOT of cars so we've dealt with ALOT of dealers). We I can talk my husband into a new MDX, we will head straight back to Jeremy for sure :) More

Deal negotiated over phone with Joe Q. Best price of all the Houston dealers. No surprises when I visited the dealership -- all went very quickly, dealer was friendly and honest! Purchased quite a few ad the Houston dealers. No surprises when I visited the dealership -- all went very quickly, dealer was friendly and honest! Purchased quite a few additional accessories and all were installed quickly by the service department. More

We bought new Acura TL in Jan. We have no problems and are completely satisfied with the service they provided to get us the new car. But that day when we were at the dealer that night someone hit our are completely satisfied with the service they provided to get us the new car. But that day when we were at the dealer that night someone hit our old car and we haven't noticed untill we were home that day. Its so worse that the rear bumper had broken. When we called them to complain regarding this they mentioned they have no surveillance cameras outside to track who hit our car. Ofcourse we have got a new good car but also got problems with old one now! Just beware of where you are parking your car!! More