AutoNation Acura Gulf Freeway

Outstanding service! Bud is my service advisor, and he is always pleasant and informative. Dealership has excellent customer service and waiting area is fantastic. Bud is my service advisor, and he is always pleasant and informative. Dealership has excellent customer service and waiting area is fantastic. More

Great service at all times! ! Never have to wait long on vehicle. Also, snacks and drinks while you wait. ! Never have to wait long on vehicle. Also, snacks and drinks while you wait. More

Outstanding service! My Service coordinator, Bud is always accommodating and his product knowledge is superb! My Service coordinator, Bud is always accommodating and his product knowledge is superb! More

Staff was curtious,helpful. Service was great. Any problem occurs in future,I’m fully confident,They will solve the problem Service was great. Any problem occurs in future,I’m fully confident,They will solve the problem More

Bud is great! He was able to get my service completed very timely and was professional. He was able to get my service completed very timely and was professional. More

Excellent service department- easy scheduling of appointment and service was started on time without any issues appointment and service was started on time without any issues More

Service Advisor (Bud Peung) - Very knowledgeable and patient. Has ability to explain mechanical issues to Client in an understandable manner. Provides Client with reasonable options so Client could ma patient. Has ability to explain mechanical issues to Client in an understandable manner. Provides Client with reasonable options so Client could make informed decisions. Very courteous and polite. Greets Client in a friendly manner. Facility - Very clean and comfortable with amenities. More

I recently purchased my new vehicle at AutoNation Acura and the experience was one of the best I have had at a dealership. My salesman, Charles Christiansen, was recommended to me by a friend and he made t and the experience was one of the best I have had at a dealership. My salesman, Charles Christiansen, was recommended to me by a friend and he made this process so easy, quick, and he was extremely nice and very informative. He was a huge help in my time of need. They get me approved for the car that I wanted instead of settling for something I really didn’t want. As an added bonus, they gave me what I asked for for my trade in vehicle! I would recommend him to any and everyone that I know. They have a customer for life! More

We had an audio/radio glitch with our 2020 Acura RDX. While listening to the radio (FM), the station suddenly dropped off the air. While this has happened before, the station didn't return after about a While listening to the radio (FM), the station suddenly dropped off the air. While this has happened before, the station didn't return after about a minute. I then changed the station and all FM stations were just 'static'. I then tried an AM station; static. All AM stations were 'static'. I then attempted to try Sirus XM, but the ICON was not available on the screen. By this time I had arrived home and decided to wait until the next morning to troubleshoot the issue. The next morning I found that the FM and AM stations were working. I looked for the Sirus XM ICON and it still was not available. I reached out to the AutoNation Acura dealership and an appointment was set for me to bring the car. After careful examination by the professional mechanics, it was determined that an 'over-the-air' software update had happened while I was driving. The Sirus XM ICON was added to my main screen and everything is back as it should and was. The staff at AutoNation Acura continues to provide exemplary customer service to me personally and I expect all of their customer base. More

Took my 2008 in to Acura Auto Nation League City for routine service 9/16/23. Was greeted by Service Advisor Buoth Peung aka “Bud”. He sat down with me and went over a prepared list of the history of se routine service 9/16/23. Was greeted by Service Advisor Buoth Peung aka “Bud”. He sat down with me and went over a prepared list of the history of service and what’s needed to be done. I decided to not only get the routine service but get my brakes done also at Bud’s suggestion. I received virtual videos of other areas that needed attention and Bud kept me up to date on the status of my car. After completion I noticed a snap loose on the bra of my car. I tried to snap it back with no results. Bud saw me, came out and tried to help. He took my car back to the garage and fixed it. This young man is amazing. It’s a comfort coming to Acura knowing he will be there to help and advise me. Christene Anderson More