AutoNation Acura Gulf Freeway

2016 Acura RDX, Great Salesperson and Service We really do not like car shopping, but Roger Rodems treated us professionally and was very knowledgeable with our many questions. We have owned the We really do not like car shopping, but Roger Rodems treated us professionally and was very knowledgeable with our many questions. We have owned the car now for almost a year, and it has been reliable and fun to drive! First routine service visit was excellent. Great customer service! Thank you all! More

Assisted with clogged MAF I really appreciate the great customer service my husband was given when he was in AutoNation Acura due to our 2014 Acura TL breaking down due to a cl I really appreciate the great customer service my husband was given when he was in AutoNation Acura due to our 2014 Acura TL breaking down due to a clogged MAF. The clogged MAF was due to Sterling Acura of Austin not putting my air filter back in my vehicle after a routine oil change. They were understanding and attentive. We were on vacation when this occurred. Thank you for assisting for an error made by another Acura dealerships service department. More

Willing to negotiate, but not without some attitude Sales consultants are quick to push you to fill out a credit application, which can often be detrimental for your credit. The business manager, while Sales consultants are quick to push you to fill out a credit application, which can often be detrimental for your credit. The business manager, while running some numbers for me, took personal phone calls in front of me as he worked on the computer (unprofessional). Sales consultant gave me some attitude about me refusing to allow them to do a credit pull before we agreed on a negotiable price. On the day I returned with my checkbook in hand to make a final offer (ready to buy on the spot), the business manager (same as above) was off and asked me to come back two days later (they had other business managers available, one of whom was the used car sales manager, who ended up covering for the new vehicle manager; he was impressive with his service and customer-friendly ways). I sensed a perceived arrogance from the new car business manager, who tried to convince me to come back days later and asked me is I would compromise on color of the car because the color I wanted was hard to find. The sales consultant did follow up with me after the purchase. I got a good deal and cannot deny it, but their customer service needs improvement. More

AutoNation Acura Gulf Freeway All around 5 star service from the GM, Brian Wilson to our salesman, Collin. I would highly recommend this dealership. They make you feel welcome and All around 5 star service from the GM, Brian Wilson to our salesman, Collin. I would highly recommend this dealership. They make you feel welcome and you can tell they appreciate your business. From the test drive down to signing I was only there for 2 hours max, they did not waste my time and I appreciate that. More

Outstanding customer expedience! I called to see if they had a car that my son and I wanted to see if they had it available and Conner was very friendly over the phone and we set up a I called to see if they had a car that my son and I wanted to see if they had it available and Conner was very friendly over the phone and we set up an appointment and he had the car ready for us to test drive it and we we ended with a different car and Conner Okeefe made so easy for us and provides Outstanding Custer service! More

Very good buying experience Just finished the buy of a 2015 TLX. The whole crew at Acura Gulf Freeway were great. They know their product and allowed me time to make my decisio Just finished the buy of a 2015 TLX. The whole crew at Acura Gulf Freeway were great. They know their product and allowed me time to make my decision. I'm expecting the post-buy experience to be the same, as this will be my go-to dealer for service. If you're going Acura in the Clear Lake area, these guys are the ones to visit. More

Need a vehicle? See Roger Rodems! I recently purchased a vehicle from AutoNation Acura Gulf Freeway and was truly impressed! I had the pleasure of working with Roger Rodems, who practi I recently purchased a vehicle from AutoNation Acura Gulf Freeway and was truly impressed! I had the pleasure of working with Roger Rodems, who practically had me in and out of there all while remaining professional and informative. Best car buying experience yet! More

Awesome Dealership and Staff I bought a certified RDX from AutoNation - The service was excellent and the Salesman, Morris, was a pleasure to work with. We finally worked out a d I bought a certified RDX from AutoNation - The service was excellent and the Salesman, Morris, was a pleasure to work with. We finally worked out a deal and I have a wonderful new ride, at a great price. Did I mention great customer service which is rare these days, even after the sale of the vehicle. Thanks Morris and Acura AutoNation - Keep up the good work!!! CeCe More

Great Customer Service Customer Service is Excellent! Brad found the vehicle I wanted and Dustin helped me complete the buying process. I would highly recommend Dustin to he Customer Service is Excellent! Brad found the vehicle I wanted and Dustin helped me complete the buying process. I would highly recommend Dustin to help you purchase a new vehicle! More

I will NEVER shop at another dealer I loved it, John was the best salesman i have ever had. If you dont like your time being wasted than come to this dealership and ask for john diest he I loved it, John was the best salesman i have ever had. If you dont like your time being wasted than come to this dealership and ask for john diest he is wonderful. he will value your time and get the job done. More