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AutoNation Acura Gulf Freeway

League City, TX

4.8
804 Reviews
AutoNation Acura Gulf Freeway is a proud member of the nationwide network of AutoNation dealerships. As America's Most Admired Automotive Retailer, AutoNation has over 300 dealership locations representing 33 manufacturer brands with stores in over 18 states. Since 1996, AutoNation has sold and serviced over 13,000,000 new and pre-owned vehicles. There are many benefits to being part of the AutoNation family.
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1125 Gulf Freeway South

League City, TX

77573

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Showing 804 reviews

September 09, 2024

Dealership is a major joke I brought my vehicle in for service only because of a recall that was mailed to me so I figured I'll get the oil change while I scheduled the recall, the service advisor explain More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
J.Joshua
Sep 13, 2024 -

AutoNation Acura Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (713) 489-2050 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

August 15, 2024

Treat customers well, clean waiting room and nice car wash complimentary. Provides loaner cars for services taking long time to finish More

by Acura2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Aug 17, 2024 -

AutoNation Acura Gulf Freeway responded

Hello, we really appreciate your feedback! If you ever need help, just give us a call. Happy motoring!

July 10, 2024

Even without history they help to resolve the issue. They were welcomeing even at a short notice. More

by Pankaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember the name
Jul 11, 2024 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 09, 2024

Straight forward process and was priced reasonably salesperson was also helpful as well as finance More

by carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Candice
Jul 10, 2024 -

AutoNation Acura Gulf Freeway responded

Carlos, we are so happy to read such a great review about AutoNation Acura Gulf Freeway! If you have any further questions, please don't hesitate to reach out!

July 04, 2024

Easy to make an appointment and always very good service. Staff advisor is very knowledgeable. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Jul 05, 2024 -

AutoNation Acura Gulf Freeway responded

Hi Robert, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura Gulf Freeway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 22, 2024

Disappointing overall experience, requested to speak with GM, he never appeared. Sales manager insulting, when he saw that I was displeased offered cheap promotional items as a consolation More

by sewhy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aric
Jun 24, 2024 -

AutoNation Acura Gulf Freeway responded

Hi, we regret to hear that you are displeased with your recent experience with us. We want the opportunity to turn your experience around. Please contact us at (713) 489-2050 at your earliest convenience to discuss how we can turn this experience into a positive one.

June 20, 2024

We had great salespersons, very helpful, they have gone out of their way to make learning all the new technology on our vehicle. Very satisfied with this dealership so far… More

by cbmills7294
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candice Garcia & Charles ?
Jun 21, 2024 -

AutoNation Acura Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 14, 2024

Charles the salesman and Kirk in finance were outstanding. Treated me like a human being and not a quota. Anyone looking for a new Acura go see Charles and make sure Kirk is your finance guy. More

by Everchasechickens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Christiansen, Kirk Sailsmqn
Jun 17, 2024 -

AutoNation Acura Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 12, 2024

Service advisor Mario is great. Kept me updated on delays as well as progress. Explained things in detail and I did not feel as though I was being swindled. More

by ljs
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario
Jun 13, 2024 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2024

The dealership staff is very professional and courteous. It is also ver clean and up to date. More

by vdoug7313@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Joshua
Jun 13, 2024 -

AutoNation Acura Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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