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AutoNation Acura Colorado Springs

Colorado Springs, CO

4.5
376 Reviews

655 Automotive Dr

Colorado Springs, CO

80905

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Showing 376 reviews

August 01, 2023

Service department got the job done with no appointment. Delivered car back in timely manner. More

by GP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill- Service Manager
Aug 03, 2023 -

AutoNation Acura Colorado Springs responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2023

Very Happy with service. We arrived early and were welcomed by the service department. They performed the oil change, let us know of upcoming recommendations, washed the ca More

by janfmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 03, 2023 -

AutoNation Acura Colorado Springs responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 29, 2023

Brought my car in for service. Service writer Todd and Service manager Bill went above and beyond to help me diagnose a problem that turned out not to even be warranty work. Nice More

by Bill Heldt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Todd, Service Manager Bill
Jul 31, 2023 -

AutoNation Acura Colorado Springs responded

Hello Bill, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 26, 2023

Shout out to Todd Grable for great customer service! During a recent oil change his team performed a whole car check and discovered some issues that need to be addressed. Todd walked us through all issu More

by tzehringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Grable
Jul 28, 2023 -

AutoNation Acura Colorado Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to Todd here at AutoNation Acura Colorado Springs! If you need more help, our team is available to talk -- safe travels!

July 25, 2023

I worked with Mike Prebble and he was very patient and helpful in my slow decision process. More

by havenhammonssibley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Prebble, Jon Parker
Jul 27, 2023 -

AutoNation Acura Colorado Springs responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

Oil Change and tire rotation took three hours. They Promised to pick me up at my office to retrieve my vehicle. They did not. I had to call a friend to pick me up and take me back to the deale More

by gsabin21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Skylar
Jul 24, 2023 -

AutoNation Acura Colorado Springs responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (719) 627-8647 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Jul 25, 2023 -

gsabin21 responded

Thanks for reaching out. I’ll use your dealership again and give you another shot at the level of service I have previously enjoyed from your establishment. I understand things get busy.

July 20, 2023

Todd Grable in the service department made my visit a pleasant experience. The transition from Pikes Peak Acura seems to be a smooth transition. More

by Cowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Grable
Jul 25, 2023 -

AutoNation Acura Colorado Springs responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

Michael prebble was outstanding! !! He made sure I test drove both vehicles-and he answered all my questions!! Best experience I’ve ever had at a dealer!! Thank you auto nation!!! More

by joeelynn90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Prebble, Jon Parker
Jul 17, 2023 -

AutoNation Acura Colorado Springs responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

Never reached out to me to answer my question about a vehicle for sale on internet More

by rbenoitjr
Recommend Dealer
No
Employees Worked With
Jon Parker
Jul 17, 2023 -

AutoNation Acura Colorado Springs responded

Hi, we are deeply disappointed by your experience at AutoNation Acura Colorado Springs. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (719) 627-8647 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 14, 2023

They were really positive and helped me the best they could on getting the vehicle I wanted. I would definitely recommend anyone to this dealership More

by Justin.ratchford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny opperman, George Hernandez
Jul 17, 2023 -

AutoNation Acura Colorado Springs responded

Hi Justin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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