AutoNation Acura Colorado Springs

One guy is only one guy but he can sure make a deference I honestly have never felt comfortable purchasing a vehicle but with Cory, it was stress free and I really felt taken care of and that is why I return I honestly have never felt comfortable purchasing a vehicle but with Cory, it was stress free and I really felt taken care of and that is why I returned to purchase another. It will not be long before I will be back for a third! Thanks for focusing on my needs and not just getting a sale! More

Cory made the transaction smooth Cory knows his products and how to treat people. He was very responsive to our requests and helpful during the entire transaction. I'd definitely bu Cory knows his products and how to treat people. He was very responsive to our requests and helpful during the entire transaction. I'd definitely buy a car from him again. More

Like anywhere, be vigilant and educated, know what you want and what you're willing to pay before sitting down. We didn't let our guard down and ended up with a good deal. A fairly satisfactory experience want and what you're willing to pay before sitting down. We didn't let our guard down and ended up with a good deal. A fairly satisfactory experience as far as used car shopping goes. More

We met Josh outside the dealership on a Sat. Even though it was cold he was standing outside in his suit apparently undaunted. He met with us immediately and was very polite. He hurried us inside and offere it was cold he was standing outside in his suit apparently undaunted. He met with us immediately and was very polite. He hurried us inside and offered us coffee, hot chocolate, and soda. After we were comfortable and had exchanged some small talk he asked what he could help us with. We wanted to see the 2014 MDX and he showed us one inside the showroom. He was extremely knowledgeable about the vehicle and walked us around telling us everything from how it was built, to all the seen and unseen features. Also impressive was all the anecdotes and quotes from third party sources he had readily available about the performance of the vehicle. He was full of stories! We just talked and enjoyed ourselves, and he gave us a nice book to remember all the info he gave. He offered us a drive which was important for this visit, He even let us pick the color for the test drive. We told him we wouldn't buy the first day as soon as we started, and he never pushed us. He did offer some financing, leasing, pricing options to try and "entice" us, in a laughing way, but we stuck to our guns. We also appreciated that he introduced us to his manager so we knew who we'd be dealing with, possibly. We knew from our research that the MDX is awesome. So we went back on Monday and asked for Josh again. He promised us honesty and simplicity, and we received that in negotiations. We knew the vehicle's price and so had some smaller factors we wanted deals on. Josh worked with us and we got what we wanted! He took his time before and after we visited the finance office telling us about all the Acura perks and extras we received with a new vehicle (there's A LOT), including how to work our phone, navigation, and the Aha for online. We racked his brain and have been back 3 more times and he's stayed with us. Plus, every time we visit he gives us a car wash and quick interior clean. We bought Acura because they are the best and don't inflate prices. We will always work with Josh because he was raised right and cares about people. And I wouldn't want to disappoint him, haha. More

We have experienced top-notch customer service from Clayton Davis. We had the good fortune to have Paul Z work on my mother's 1996 Acura. Our only mistake, through this laborious effort that started 6 Clayton Davis. We had the good fortune to have Paul Z work on my mother's 1996 Acura. Our only mistake, through this laborious effort that started 6 weeks ago, was not taking the car to Acura at the start. The dealership is most fortunate to have these two quality representatives on staff. They took superlative care of us for which we are most appreciative. Thank you. Joy and Phil McDonald More

Waited 1.5 hours for a wheel alignment, the service advisor Clayton said something was wrong with the alignment printer so we didn't have before and after calibrations. MDX pulled to the left and I ca advisor Clayton said something was wrong with the alignment printer so we didn't have before and after calibrations. MDX pulled to the left and I called back to complain and they said that the service manager Graig was gone and he couldn't call me back until Monday (as it was Friday at 5:45 PM); fifteen minutes later Graig the Service Manger called me back and said he was looking at my account! Graig wanted me to bring in the car again after the service advisor told me he wasn't sure if the alignment rack was wrong or whether the technician was wrong. I asked for my money to be returned as I didn't want to waste my time. Graig the Service Manager stated it wasn't their policy to return money back to the customer! He stated that he wanted to try to fix the vehicle again, this is not the first time I've had to bring my vehicle back a second time for the same repair! After not backing down he finally agreed to return my money then stated have a good day to which he rudely and abruptly hung up on me. Brand new 2011 $43,000 MDX been recalled two times, engine pings, both side view mirrors repaired, window motor replaced, rear cup holder replaced two times, window rattles....Would NEVER EVER buy Acura again would not recommend Pikes Peak Acura! More

Bought a used Jeep from Pikes Peal Acura 3 months ago. Heard a rattle in either the transmission or clutch and specifically asked them to check it out before I bought it. They had their mechanics look at Heard a rattle in either the transmission or clutch and specifically asked them to check it out before I bought it. They had their mechanics look at it and assured me that there was nothing wrong. 3 months later and it needs a $4500 transmission. Guess what? Since nothing is in writing they refuse to help me out. Was I lied to or are their service people just incompetent? Now their sales manager does not even return calls after he promises to. DO NOT buy from this dealership! More

I came in looking for a used BMW, Lexus, or Mercedes. A certain BMW was on my mind though as it caught my eye online. Josh approached me right in front of the dealership after I parked. He knew of the vehi certain BMW was on my mind though as it caught my eye online. Josh approached me right in front of the dealership after I parked. He knew of the vehicle I was looking for. After asking me what it was that I liked about the BMW he mentioned a few similar vehicles that he had in stock that were BMW and Lexus, including two that had just come in and were parked behind the building. He even mentioned Mercedes, but shortly, and I found out why later. He asked me why I was looking at those vehicles and then narrowed the field for me, although he did offer to show all the cars and let me drive any amount. He was able to give us fuel ratings, reliability ratings (he even quoted the companies that he used!), and told us about personal experiences and why some vehicles were traded in. He did present some Acuras to us, they had beautiful interiors but the exteriors weren't as cool for those years, but he never pushed us into any brand or make us buy. We were very happy. Once we discussed the numbers he cut right to the chase, made us comfortable, took care of our financial concerns, and showed us the invoice for the BMW (in addition to our research we were doing from our phones concurrently). Once we made a deal he was very excited and even brought his manager out to shake our hand. Finance treated us with respect and gave us good options for extended warranties, and the detail department presented the car to us totally clean. Josh even went so far as to take us back to service and introduce us to their manager who told us he would take care of us personally in the future. We did make the dealership give us a discount on an extended inspection, which they gladly gave. Josh and a tech even took me back to the bay to show me firsthand there weren't any leaks, which had been a primary concern. Josh was awesome. Go to this dealership because they were fair and it's a nice place, then see Josh because he's not stereotypical sleazy. He's a young guy that cares. I don't know if it's because of him being kind of new, his Southern upbringing, or parents, or his college/previous career experience that built his manners, but he'll make you happy. I just don't understand some of these other reviews, but then I wasn't there, but this dealership is great. More

Called the service department to get recall work done on my MDX. After 10 minutes, I finally told the gentleman (wish I remembered his name) that I could not handle his rudeness anymore and hung up. This g my MDX. After 10 minutes, I finally told the gentleman (wish I remembered his name) that I could not handle his rudeness anymore and hung up. This gentleman was condescending and rude from the moment our conversation began. More

We went to buy a car from Pikes Peak Acura about a week ago and we bought the car from them. The next day car started jumping and we took to the Nissan dealership and found out there is transmission issue ago and we bought the car from them. The next day car started jumping and we took to the Nissan dealership and found out there is transmission issue and many other issues with the car. We took the car back to them and they refused to take it back and they were giving us the option to buy double price car. When we took the car back to Acura and wanted talk to the sales manager. The manager didn't talk to us for the first 2 times. We had to go there 5 times to solve the issue. We even offered them to split the prices to fix the issue with the car and they didn't accept it. The sales manager told us that he will help us with this and he said he will call us back but he never called us. We called him many times and he didn't answer our phone and we went back to the dealership after trying so many times. They were trying to sell us another car and I told them that I don't trust them anymore. I was asking how much it would cost to fix the car and they were charging triple labor. We decided to fix the car from some where else. I have bought many cars in my life and never had this bad experience. DO NOT EVER BUY YOUR CAR FROM THIS DEALERSHIP. Don't ever go to them.... They cheat their customers and they lie to their customers. More