AutoNation Acura Colorado Springs

I'd like to apologize to Liz for the last review, it was sent to the wrong email and should be deleted! Liz is great, very informative, helpful and just over all pleasure to deal with! (even after the terri sent to the wrong email and should be deleted! Liz is great, very informative, helpful and just over all pleasure to deal with! (even after the terrible review she thought I gave her, and that is awesome). In fact every person in the service department that I encountered was great. It was truly a pleasure taking my car in. You have a great crew!! All of my issues have been taken care of. My 1 and only partial complaint, is that you did not have a loaner car for me the 1st time it is hard to arrange a ride when you don't know how long you need to stick around for, and coming from Cripple Creek! But, I also understand things happen, not the end if the world!! Again Liz was great and deserves a pat on the back and an apology if I could I'd give her a raise!! Happy new year to you all. More

Liz is always courteous and helpful, even on cold days. She gets our car in and out to keep me from having to wait. She gets our car in and out to keep me from having to wait. More

Customer service was great, said they washed my car and never did. I asked if I was getting full synthetic and they said yes, paperwork said it was the bueno. I dont know what happend this time around but never did. I asked if I was getting full synthetic and they said yes, paperwork said it was the bueno. I dont know what happend this time around but I always get service here and it has been great. More

Disappointing experience with a lack of attention to detail by listing vehicles for sale that are not in working order and not able to be sold on the same day due to possible liability on the dealership detail by listing vehicles for sale that are not in working order and not able to be sold on the same day due to possible liability on the dealership. — Drove down from Denver to look at a used vehicle listed on the website ready to purchase that day. After coming to an agreement, it was noted the vehicle would not be ready today because of a seatbelt that was broken. The problem was they wanted me to sign for purchase before getting a clear game plan for repairs yet not willing to let me put a deposit down until they could repair the issue. Not having a clear answer as to when the vehicle would be ready for delivery was a disappointment. The bigger disappointment was the sales manager response to me that “another couple is right behind you ready to look at the vehicle”, which I found even more disappointing customer service. They want my commitment to a purchase but can't commit to a delivery time and using the "it will be gone" tack was not helping…. I walked, and they sold to the next person, which I’m glad someone got the commission and hope it was the sales rep that tried to help me. All the best to the person that purchased, hope your vehicle delivers quickly after repairs. — Just do your homework before you head to the dealership because the willingness to “sell” a vehicle that the sales manager told me was “a liability to drive off the lot that day “made me quickly rethink my purchase at Pikes Peak Acura Used Cars. More

I have a bad experience with the seller Daniel,not professional, I do not recommend Acura of colorado springs professional, I do not recommend Acura of colorado springs More

My last car was a goner and I needed something quick at a time when car prices are just crazy. I was so worried. But I’ve use Mike Prebble before and he’s always found something to fit my needs and budget. H time when car prices are just crazy. I was so worried. But I’ve use Mike Prebble before and he’s always found something to fit my needs and budget. He never disappoints, and he got me a car that exceeded my expectations at a payment that was manageable for me! I actually checked the price of the exact model and package for my car (on a few sites) and their price was actually a little over $1k less than the average most folks paid. So I got a good deal when I expected the worst. John Johnson was the sales manager who helped me and he understood I just needed to get a new car and on the road and didn’t make it a hassle trying to get a good price and out the door. Mike and John were the best! More

Terrible service department...Their cost for a service I was inquiring about was nearly 2x more than what the local Honda dealer charges. I pointed this out to the service rep, and before I could get anoth was inquiring about was nearly 2x more than what the local Honda dealer charges. I pointed this out to the service rep, and before I could get another word in, he interrupted and said, "Yeah, we don't match anyone's prices, sounds like a great deal, you should just go there!" After a puzzled pause, I said, "ok, guess I will!" When your reviews already suck, maybe you should provide some service that doesn't make those reviews worse? Apparently not... More

I would never buy another vehicle from these clowns again! It's a shame that the Acura name has to suffer due to Pikes Peak Acura. Dishonest, will say anything to get you to buy from them. Had engine i again! It's a shame that the Acura name has to suffer due to Pikes Peak Acura. Dishonest, will say anything to get you to buy from them. Had engine issues, alignment issues 3 days after buying from them. They say, "we take pride in reconditioning pre-owned vehicles." What a complete joke! I would be embarrassed if I owned this dealership. More