AutoNation Acura Colorado Springs

Daniel Opperman went above and beyond to get us in the car we were after. Great customer service all the way around. Great communication and no games. car we were after. Great customer service all the way around. Great communication and no games. More

Very informative and honest with telling me about what's going on with my car going on with my car More

I was nervous when the dealership/service center changed hands, but things had already dramatically changed since my purchase in 2019--as everywhere. My service appointment was great, and AJ is still there hands, but things had already dramatically changed since my purchase in 2019--as everywhere. My service appointment was great, and AJ is still there to care for my car, so I am happy about that. It is important to me that I have Acura certified service on my car. There seem to be fewer employees in the building, but I find the same everywhere. There was always someone available who could answer my question or go to get another person who could. I was kept well informed all through the appointment, and there were hot and cold beverages and even snacks while I waited. I'll go back! More

AJ in the service department did an outstanding job for me. I really appreciated his help! me. I really appreciated his help! More

AJ in service is awesome. Had 30,000 mile service done and he kept me informed throughout the whole process. Had 30,000 mile service done and he kept me informed throughout the whole process. More

Since AutoNation bought Pikes Peak Acura, the service is horrible! Scheduled service for specific time (9am) for simple oil change and tire rotation, work not done at 10:30am. Gave up and took car home. horrible! Scheduled service for specific time (9am) for simple oil change and tire rotation, work not done at 10:30am. Gave up and took car home. Really big disappointment. Will not go back. AVOID THIS DEALERSHIP, it now sucks! More

My experience with this company has been atrocious. I am the only one that engages to try and get any answers. I have called multiple times and left messages and do not get called back. When they final I am the only one that engages to try and get any answers. I have called multiple times and left messages and do not get called back. When they finally do answer or call, I have been told countless times that I would get a call back with answers by end of day and not once has this happened. I end up having to call back a few days later to be told the same thing with no updates. I have sent emails to the managers expressing my frustration and have received zero responses. AJ in services has not contacted back even though he's said "he was going to stay late to figure it out". I was sold a truck with broken parts and things that do not work and now I am being told that the 90 day "warranty" will not fix it. I have been strung along for over a month and still nothing has been fixed. It now feels like I am being ignored as no one responds to emails or phone calls/voicemail. At this point I will be getting legal involved to see what my options are. I will no longer be doing any business with this company, and I do not recommend anyone else to do so. If I could go back in time and not do business with them, I would. More

Able to get appointment at my convenience. Very accommodating service person. AJ was excellent. Great service Very accommodating service person. AJ was excellent. Great service More