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AutoNation Acura Colorado Springs

Colorado Springs, CO

4.5
381 Reviews
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655 Automotive Dr

Colorado Springs, CO

80905

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Showing 381 reviews

March 06, 2023

Getting my oil changed last week the technician shows me “cement” that’s apparently under my vehicle as if the back half has been dipped in concrete. I have a baby, work full time and have a husband that’s More

by Sarah_hurd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Mar 09, 2023 -

AutoNation Acura Colorado Springs responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (719) 627-8647 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

March 04, 2023

I scheduled a test drive for the only car that I wanted in a 150 mile radius. They assured me that I was the only one able to purchase the car. On my way to the dealership, approximately 30 minutes before More

by ScrewAcuraCS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rachel Reyes
Mar 08, 2023 -

AutoNation Acura Colorado Springs responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (719) 627-8647 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

February 24, 2023

Like to thank all at Acura. Job well done and great people to do business with. My RDX is working great and a lot cleaner than when I bought it in.for service. Keep up the goo More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of the Service Dept.
Feb 28, 2023 -

AutoNation Acura Colorado Springs responded

Hi Doug, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2023

First time using them since they were sold to Autonation. AJ in service was very helpful. Will use them again. More

by Mark
Recommend Dealer
Yes
Employees Worked With
AJ
Feb 26, 2023 -

AutoNation Acura Colorado Springs responded

Hi Mark, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 15, 2023

Hats off to the service department. When I brought my car in for service, the paperwork was already prepared. I waited in the waiting area. The car was ready on time and was returned More

by Chris in COS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
Feb 19, 2023 -

AutoNation Acura Colorado Springs responded

Hello Chris, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 15, 2023

Impressive! Jeremy Meridith, Sales Associate was great to work with as well as Jon Parker, the Sales Manager. Both were extremely knowledgeable, no high pressur More

by Pagirlb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Meridith
Feb 19, 2023 -

AutoNation Acura Colorado Springs responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 14, 2023

'Had a 7:00AM service appointment. It was 7:15 before a 'Parts Guy' opened the service door. Not one service advisor was around until about 8:30. He was overwhelmed because he was by h More

by SadCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Lee
Feb 18, 2023 -

AutoNation Acura Colorado Springs responded

Thank you, Sadcustomer, for reaching out to us. Your opinion plays an integral part in our customer service. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (719) 627-8647 to discuss what we can do to help.

February 07, 2023

Daniel Opperman went above and beyond to get us in the car we were after. Great customer service all the way around. Great communication and no games. More

by kenster61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Opperman
February 04, 2023

Very informative and honest with telling me about what's going on with my car More

by gabbinjoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj
February 03, 2023

I was nervous when the dealership/service center changed hands, but things had already dramatically changed since my purchase in 2019--as everywhere. My service appointment was great, and AJ is still there More

by murphyx4cs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ in Service, James "Tiny" Goodwin
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