AutoNation Acura Colorado Springs

The service consultant and sales associate exceeded expectations. The service consultant Knowledge of repairs /updates needed and sales associate knowledge of Acura news cars was extraordinary and very expectations. The service consultant Knowledge of repairs /updates needed and sales associate knowledge of Acura news cars was extraordinary and very helpful. Their guidance and insight made a difference. Thanks More

HIGHLY RECOMMENDED! !! PROFESSIONAL AND FRIENDLY. I AM VERY HAPPY WITH THEIR SERVICES. I WILL DEFINITELY COME BACK. !! PROFESSIONAL AND FRIENDLY. I AM VERY HAPPY WITH THEIR SERVICES. I WILL DEFINITELY COME BACK. More

When I entered the building it had a comfortable vibe. I was greeted right away and offered assistance in relocating my vehicle. Todd assisted me from start to finish. The waiting room was very comfortabl I was greeted right away and offered assistance in relocating my vehicle. Todd assisted me from start to finish. The waiting room was very comfortable and the atmosphere was stress free. My vehicle is a GMC. I knew that there was a possibility that they would not be equipped to handle this type of vehicle. Which Todd informed me of at our introduction. He said that they would not be able to do certain things because they did not have the equipment. But they would run a diagnostic and see where we stood. And he informed me up front what the fee would be. As they worked Todd would keep me informed. In the end the issue was not resolved because it did not reappear while we were there. Todd gave me some places that I could go where they would have the equipment to handle my vehicle. Although I didn't get the results that I wanted it was a very good experience. The customer service was awesome. More

They performed all services requested in a short time. I had to go to a meeting that ran over time and the car was ready before I could get back. They were less expensive than a local repair shop that q I had to go to a meeting that ran over time and the car was ready before I could get back. They were less expensive than a local repair shop that quoted me more for the the same servic.e More

I had my car in for an oil change, the service advisor was very polite and thorough with his explanations of what services would be due in the future. He informed of a recall on my car which I was not awa was very polite and thorough with his explanations of what services would be due in the future. He informed of a recall on my car which I was not aware of at the time, however we could not get it corrected due to them finding my battery to be a little weak. He advised me that they did not want to take a chance and make any updates to my cars computer on a weak battery. More

Always professional and patient. They have never been pushy or the type that are just looking for the sale. They have never been pushy or the type that are just looking for the sale. More

We have purchased Acura vehicles from this dealership since 1994. 75% of the reason is the honest & careful attention given by this shop! since 1994. 75% of the reason is the honest & careful attention given by this shop! More

Very friendly & helpful! All my questions were answered & I feel very confident in their responses and workmanship! All my questions were answered & I feel very confident in their responses and workmanship! More

Great service advisors and technicians that go above and beyond to communicate clearly and make sure that everything on your vehicle is performing as it should be and to your expectations. The service mana beyond to communicate clearly and make sure that everything on your vehicle is performing as it should be and to your expectations. The service manager and parts department were extremely helpful in helping me find some backordered parts that I needed. I have always had a five star experience all the way around when I've brought my vehicle here for service or routine maintenance. So, if you ever need your Acura or any vehicle for that matter serviced I would highly recommend AutoNation Acura. More

Really enjoyed the lack of professionalism my wife and I experienced from George Hernandez and Jim Williamson today. After searching carfax, we found an MDX we were ready to purchase. We contacted the deal experienced from George Hernandez and Jim Williamson today. After searching carfax, we found an MDX we were ready to purchase. We contacted the dealership to verify it was still available. We live in Parker. George confirmed it was available and texted us pictures of the vehicle. We told him we were driving down and would like to test drive and purchase the vehicle. As we pull into Colorado Springs, George calls my wife and tells her they have sold the vehicle. Since my wife is clearly upset, George has Jim call my wife. Jim proceeds to tell her it is company policy not to hold cars for customers. I find this interesting since we were already in the process of working with George on this car. After purchasing two vehicles from Autonation (Toyota Arapahoe), this is how you treat your customers? Autonation - you have lost a customer with this lack of professionalism. More