AutoMax Preowned Marlborough

best car buying experience I liked that my husband and I could see the inventory and prices and the car fax online before we went to the dealership. We found a car we wanted an I liked that my husband and I could see the inventory and prices and the car fax online before we went to the dealership. We found a car we wanted and went to see if it was still available. We met Chris Trombley when we arrived and he couldn't be nicer. NO PRESSURE. He was genuinely nice. I wasn't sure If I was going to finance with them but they work with credit unions, which I prefer and got the rate I was looking for. I can't say enough about how well we were treated. I have told everyone and will continue to tell everyone that if you are looking for a used car and a great experience buying one go see Chris Trombley at Automax in Marlborough and you will not be disappointed. We bought a 2012 Honda Accord and love it. More

Dealer Review Chris Trombley was knowledgeable and friendly. He provided great customer service with little pressure. He seemed honest. He responded in a timely m Chris Trombley was knowledgeable and friendly. He provided great customer service with little pressure. He seemed honest. He responded in a timely manner to questions and issues that I had. More

Repeat customer I just bought my second car from these guys and I'll be coming back when I need another one. They've got great people and great prices, not to mention I just bought my second car from these guys and I'll be coming back when I need another one. They've got great people and great prices, not to mention a no pressure atmosphere which is a breath of fresh air. I worked with Chris and he was excellent. Highly recommended!!! More

Needed New Car ASAP I bought my first car from Chris Trombley a little over 4 years ago. It was a royal blue 2008 Altima Coupe, and I absolutely loved it. Due to some f I bought my first car from Chris Trombley a little over 4 years ago. It was a royal blue 2008 Altima Coupe, and I absolutely loved it. Due to some financial issues recently, I needed a new car ASAP, and I knew right where to turn. I got back in touch with Chris, and with the diligent help of his financial team, they helped me purchase a new (practically) black 2013 Altima, and I could not be happier. Chris and his team got me a loan that is more affordable than the last, with a lower interest rate, and even had LoJack installed for me. I highly recommend Chris Trombley and the rest of the team at AutoMax in Marlborough, MA! More

This isn't the way to treat customers. My experience in buying a Chrysler 300 from AutoMax was fine. It was dealing with Steve in financing that I had problems. At the end of a long day loo My experience in buying a Chrysler 300 from AutoMax was fine. It was dealing with Steve in financing that I had problems. At the end of a long day looking and then buying my car I ended up sitting at the desk of Steve. The price was all set. Steve handed me a contract that had "gap" insurance and power\train insurance both to the tune of $2800.00 in which I never asked for. On top of that They had a cost of $500 just for doing business with them. After looking it over I decided to look into both options and make my decision later. Next month I filled out and signed cancellation forms. One month later I faxed over more forms Steve said were missing. That was in December. I just called both Insurance companies and they said they still haven't received cancellation yet( March 17). The "Gap" company told me it shouldn't take more then 3 days to cancel. If your going to do business with these people learn this up front. As for me I'll let you know how I make out. I hope it doesn't come to lawyers. Peter Linstrom More

Great Experience! Overall I had a great experience at Automax. Everyone who helped me was very friendly. The car I bought was very reasonably priced and in great condit Overall I had a great experience at Automax. Everyone who helped me was very friendly. The car I bought was very reasonably priced and in great condition. It was my first time buying a car so I was pretty nervous but everyone at Automax made me feel comfortable to make the purchase. More

Very happy with my new car and automax Buying my new car at Automax was an excellent experience. Chris Trombley was excellent to work with. He was very friendly and helpful and he went abov Buying my new car at Automax was an excellent experience. Chris Trombley was excellent to work with. He was very friendly and helpful and he went above and beyond to make sure that I was happy with my new vehicle purchase. And I am very happy with my new vehicel. I would recommend Automax and Chris Trombley for anyone looking to buy a vehicle. More

Kind & Patient I felt very unsafe in my Dodge Caliber and with not the best credit Chris and Jason made it work...... I was very comfortable dealing with them when u I felt very unsafe in my Dodge Caliber and with not the best credit Chris and Jason made it work...... I was very comfortable dealing with them when usually at other dealerships I would be stressed out and miserable...... Thanks for everything. More

Great Experience This is the second car I have bought from Auto Max and both experiences have been great. They only offer first rate used car's and they have been pro This is the second car I have bought from Auto Max and both experiences have been great. They only offer first rate used car's and they have been professional, efficient and timely on both buying experiences. I would highly recommend them to anyone looking for a high quality used car. Frank Cromier in the Marlborough location was great. Thanks again for a great experience. I will never buy a new car again. More

Excellent customer services I was looking for a car after I had a problem with my car, called in requesting to see a car, when I got to the dealership Chris had the car ready for I was looking for a car after I had a problem with my car, called in requesting to see a car, when I got to the dealership Chris had the car ready for my review as well as other cars that were based at the dealer's remote site, all cars were there for my review. I was able to test drive the cars, worked the loan with my bank and as I arrived at the store to do the paperwork, Jason had the papers ready for my signature and Chris made sure that the car had been preconditioned and was ready for me to take home, Chris was able to work with my insurance agent the car insurance to complete the registration, the paper work was faxed back and forth and in less than 1 hour I completed the deal and drove away in my new car. It was a real pleasure, customer service first class. More