AutoMax Preowned Framingham

Buyer beware, this dealership does not negotiate. Upon meeting Sal and describing the car of interest, he described a woman who was interested in the same car yesterday, but was not willing to drive up fr meeting Sal and describing the car of interest, he described a woman who was interested in the same car yesterday, but was not willing to drive up from Rhode Island to make a purchase. He then further stated (which explains why the woman would not make the trip), "to be honest, if you intend on negotiating price, I'll show you the door. That's not how we do business." I then asked about the "year end blow-out sale" in which I had printed a $1,000 coupon online. His response, "oh, well that coupon only applies to 3 cars on the lot"...something that the coupon fails to explain online, hence the "blow-out sale" was a scam. I took a moment to express my disappointment that this was the only dealership I've encountered not willing to negotiate and felt scammed by the online promotion (which implies that if there is a discount coupon, then the dealership is willing to lower it's price from the sticker). All I got back in return was, "have a nice day and best of luck." This dealer has a nice selection of cars on its lot, but if you are looking to get the best deal/price, then this is not your dealership. Also, being told that you'll be shown the door if you want to negotiate price was poor customer service. My fault, however, was that I did not research this dealer thoroughly, hence I'm sharing this experience. More

This is my second car from Paul. His enthusiasm and knowledge is like no other. Once he knows you as a person, he easily guides you into the right match for you. The environment while purchasing a vehi knowledge is like no other. Once he knows you as a person, he easily guides you into the right match for you. The environment while purchasing a vehicle can often be intimidating. At Automax, it is quite the opposite. Everyone is friendly, welcoming and wanting you to make the right choice. There is no rush, no pushiness or pressure to buy. Their prices are the best and their cars are like no other. I will always return to Automax and will refer all friends and family. THANK YOU everyone at Automax! Paul and Al, your the BEST. :) More

Paul DiCarlo was outstanding. I have recommended 2 friends, who have purchased vehicles from Paul. He's honest and trustworthy. He went as far as to see to it that I was rewarded with a $100.00 check friends, who have purchased vehicles from Paul. He's honest and trustworthy. He went as far as to see to it that I was rewarded with a $100.00 check sent to me for a referral. Paul is accommodating and honest. Thanks Paul. More

In my search for a vehicle I had experiences with a few other dealerships and I must say I was blown away by the courtesy and professionalism extended to me from Paul DiCarlo. Purchasing a vehicle should other dealerships and I must say I was blown away by the courtesy and professionalism extended to me from Paul DiCarlo. Purchasing a vehicle should always be this easy. I have purchased 2 cars from AutoMax Preowned in Framingham over the last 4 years and have never been disappointed! Paul DiCarlo is the BEST, he is extremely knowledgeable, returns calls quickly and will go out of his way to make sure you are completely satisfied with your purchase. I strongly recommend them to everyone looking for a used vehicle, the entire team makes the whole experience fantastic! Paul is outstanding in every way!!! Thank you to Paul DiCarlo and the AutoMax Team! More

Great experience with the team at AutoMax. They are straight forward, honest, and ready to help in anyway. It's a much nicer experience than feeling trapped at a manufacturer dealership. Lou and the S straight forward, honest, and ready to help in anyway. It's a much nicer experience than feeling trapped at a manufacturer dealership. Lou and the Service team were great with helping me after my purchase. Would return there again for another purchase! More

AutoMax Preowned had an amazing selection, there was no way we were leaving without an incredible car. It was unfortunate my wife and I spent any time at any other dealership. We found EXACTLY what way we were leaving without an incredible car. It was unfortunate my wife and I spent any time at any other dealership. We found EXACTLY what we were looking for, with even more features than we expected. The team at AutoMax made the financing work and did everything they could to make us happy and send us home with a car. I wouldn't shop for a preowned vehicle anywhere else. Period. More

Very good experience car was as represented and the dealer delivered as promised. Price was very fair if u are in the market for a high end car, this dealer is a great option to the high end oem deale dealer delivered as promised. Price was very fair if u are in the market for a high end car, this dealer is a great option to the high end oem dealers. Great selection and great price. Don't think u could ask for more More

This is the second car we have purchased at Automax. The first car was purchased 7 years ago, and we have been pleased, so we returned to Automax for our second preowned car. The lot offered a great var first car was purchased 7 years ago, and we have been pleased, so we returned to Automax for our second preowned car. The lot offered a great variety of certified used cars that were in great shape with reasonably low mileage. Experienced sales people helped to register the car and provide information to meet our needs. The SUV that we choose was missing a manual, so our salesperson, Armand, ordered one from the dealer without charge. The sale was quick and without any hassle. We knew what we wanted when we went to Automax, however I found several other SUV's that I could have chosen. More

It was Quick, Easy, and Fast. Excellent customer service. Paul was my sales person who was very corteous and helped obtaining missing documents for the new vehicle purchase. Lewis in Customer service was als Paul was my sales person who was very corteous and helped obtaining missing documents for the new vehicle purchase. Lewis in Customer service was also pleasant to work with. Al from Finance took care of all the paperworks. Overall everything went smooth and nice. More

This is the first time I have been to Automax, it is a very pleasant car buying experience. They have by far the best prices for preowned cars, when you consider the condition and mileage. They are all im very pleasant car buying experience. They have by far the best prices for preowned cars, when you consider the condition and mileage. They are all immaculate, lower miles than most dealers. The sales experience is a pleasure, no pressure whatsoever. My salesman Brian Rogers, came through on this deal. There one was one item with the car, and when I came to pick the car up the door seal wasn't just repaired, it was replaced. If you hate the car buying experience, this dealership will change that. You just may not be able to make up your mind, all the cars are so beautiful. More