
AutoMax Preowned Framingham
Framingham, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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We had a very pleasant experience at this dealership. We had initially intended on buying a Nissan Rogue but we were absolutely in love when Paul DiCarlo showed us a Nissan Murano. There was no pressure to had initially intended on buying a Nissan Rogue but we were absolutely in love when Paul DiCarlo showed us a Nissan Murano. There was no pressure to buy either of the cars and Paul allowed my husband and I time to discuss the purchase and to make our decision. He didn't even hesitate when we asked to see some other cars before making our final decision. It was a very busy day in the dealership (Saturday) but we were only there for 2 hours and drove the car off the lot the same day. Everyone was extremely friendly and courteous. We would highly recommend this dealer to people who are looking for a no fuss, no gimmick, hassle-free experience! Dan Johnson was also extremely friendly and helpful with our purchase and helped us through the paper work process which ended up being painless and quick! Thanks so much to the people that helped us at AutoMax Preowned! More
Non-negitiable pricing, great condition used cars for great value. Helpful in securing financing even though my credit history is not the greatest. friendly staff, lots of cars at great value wit great value. Helpful in securing financing even though my credit history is not the greatest. friendly staff, lots of cars at great value with low milage, this the no haggle probing... Would def recommend and repeat visit myself More
I went to Automax on the 19th of February to look at a Chevrolet Camaro. I liked the car and we agreed to a price of 21,995 they would also give me $500 for my car for a total of $21495. We shook on the Chevrolet Camaro. I liked the car and we agreed to a price of 21,995 they would also give me $500 for my car for a total of $21495. We shook on the deal and I gave them my credit card to place a $1000 deposit. Ten minutes later they said that they do not have the title yet, it was being mailed, and they should receive it Tuesday since Monday was a holiday. I towed my car to the Automax lot on Monday so they could take a look and agree the price for the trade-in which they did. I called them each day Tuesday-Friday asking if the title came in but they said no which makes believe that they did not have one which I believe is illegal. On Saturday at 12:15 they called and said they received the title a week after we agreed to the deal but would need a bank check. I told them I could see what I could do because my bank would probably be closed by the time I could drive there. I could not make it to the bank in time and it is closed on Sunday so I would have to go Monday for it. On Monday I received a voicemal from the salesperson Paul stating that I had to have my car removed from the lot. I called them back and said I don't understand what is going on here. I told them I can give them a check but they now said that the price would be $22,995. I told them that we had a hand shake deal and I waited a week for them to obtain the title but they just said that is the nature of the business. I would like this company to be decertified, the customer service was awful, they backed out of the deal they agreed to, and they leave a rude voicemail just telling me to have my car removed from the lot. I know buying cars is not the best experience but this by far is the worst service I have received in any line of business. I would never purchase a car from this company and would never recommend this dealership to anyone. More
I purchased 2006 Acura RL. I researched online and knew the exact vehicle I wanted when I walked into this dealership. Paul DiCarlo was friendly, patient, helpful and a delight to work with. It was totally the exact vehicle I wanted when I walked into this dealership. Paul DiCarlo was friendly, patient, helpful and a delight to work with. It was totally painfree and enjoyable experience. What I really loved about AutoMax was that there was no sales pressure BS. More
Three women walk into a dealership. . . No this isn't a joke. Two of them were helping me look for a used car. Paul DiCarlo didn't even flinch. He was wonderful! Friendly, helpful, logical. We had nar joke. Two of them were helping me look for a used car. Paul DiCarlo didn't even flinch. He was wonderful! Friendly, helpful, logical. We had narrowed our search down to three, and without pushing us one way or the other, Paul talked about the pros and cons of each and helped me to make a decision, after letting all of us go on test drives! Al was also fantastic! He managed to research my financial background, find a lender and do all that needed to be done so that I was able to drive home (to the western part of the state) that same afternoon! What a great deal that was! And Tom Sullivan was just plain entertaining! I loved not having to haggle, felt that they were very reasonable and gave me what my car was worth, and they were friendly and fun to deal with! It was the best experience I have ever had in buying a car!! More
I purchased a 2010 Mazda 6. I researched online and knew the exact vehicle I wanted when I walked into this dealership. Paul DiCarlo was friendly, patient, helpful, and not a "pushy" saleman. I knew in adv the exact vehicle I wanted when I walked into this dealership. Paul DiCarlo was friendly, patient, helpful, and not a "pushy" saleman. I knew in advance their no haggle price was a great deal, and Tom Sullivan was able to give me a decent price for my trade-in vehicle. I was planning on financing through my credit union at 3.5%, but Dan Johnson was able to meet that rate. The entire process was convenient and professional. I have already recommended this dealership to others. Thank you. More
What I really loved about AutoMax was that there was no sales pressure BS. When I told Brian I was only there to test-drive and check out the car I had an interest in he didnt even try to pressure me. He sales pressure BS. When I told Brian I was only there to test-drive and check out the car I had an interest in he didnt even try to pressure me. He showed me all the neat features on the car and basically thanked me for coming in without nagging follow-up calls after. When I returned at end of week for 2nd test-drive Brian was out of the office but Paul was quick to assist me, answering my questions and closing the sale. UPDATE: Chgd "Quality of Work" to a 5 since Brian & Paul were quick to ask the guys in Service to take care of the sticky residue on the trunk. Its all gone, got my inspection sticker and all is well. I also dont want to forget to thank Al for all his hard work in taking care of the financials and giving me a great rate on the financing. Thx Al!!! Thx Brian & Paul!! More
Walking into AutoMax, there is someone immediately there to greet you. I was lucky enough to get Sal, who was a great salesman. He was very knowledgeable about the cars and knew especially about Hondas, whi to greet you. I was lucky enough to get Sal, who was a great salesman. He was very knowledgeable about the cars and knew especially about Hondas, which was exactly what I wanted to buy. I felt very comfortable with my purchase and that I was getting the best deal possible. The process was easy as it could have been. I love my car and would recommend AutoMax Preowned to anyone looking for a car. More
Paul & his staff have proven themselves beyond professional. Not your typical salesman or dealership by any means. From the initial meet and great to the delivery of my new vehicle, the whole pr professional. Not your typical salesman or dealership by any means. From the initial meet and great to the delivery of my new vehicle, the whole process was speedy and effortless. They were fair, honest and worked with me and my needs to provide me with the vehicle I wanted at a price and rate that I required. More
In my search for a vehicle I had experiences with a few other dealerships and I must say I was blown away by the courtesy and professionalism extended to me from Paul DiCarlo. Purchasing a vehicle should a other dealerships and I must say I was blown away by the courtesy and professionalism extended to me from Paul DiCarlo. Purchasing a vehicle should always be this easy. I have purchased 2 cars from AutoMax Preowned in Framingham over the last 4 years and have never been disappointed! Paul DiCarlo is the BEST, he is extremely knowledgeable, returns calls quickly and will go out of his way to make sure you are completely satisfied with your purchase. I strongly recommend them to everyone looking for a used vehicle, the entire team makes the whole experience fantastic! Paul is outstanding in every way!!! Thank you to Paul DiCarlo and the AutoMax Team! More