AutoMax Preowned Framingham

Best car buying experience They definitely deserve a five star rating on getting me the car that I wanted to purchase and helping me with finance options. They were willing to w They definitely deserve a five star rating on getting me the car that I wanted to purchase and helping me with finance options. They were willing to work with me and take the time to make sure my needs were met. More

Great experience! Luis M is an outstanding Salesperson!! I am so happy I decided to shop at AutoMax Framingham for a car, and even happier that I was lucky enough to have Luis M., as my salesperson! He was h I am so happy I decided to shop at AutoMax Framingham for a car, and even happier that I was lucky enough to have Luis M., as my salesperson! He was honest, caring, extremely knowledgable, and just a pleasure to work with. If you're in the market for a great car, make sure you go to AutoMax first, and ask for Luis M.! You won't need to look any further! Thanks again for everything Luis! You're the best!! Karen Q. More

A waste of time and money Bought a lexis here and the sales rep made me wait over an hour just to figure oit if someone else could buy it. Then bought the car only to find it h Bought a lexis here and the sales rep made me wait over an hour just to figure oit if someone else could buy it. Then bought the car only to find it had body work done after the clean carfax report. Such a joke because lexus dealership figured out paintwork had been done because I brought it there because the damned roof was leaking as someone after they painted didn't attach the clip. The warranty is a joke as well. Though the automax offered to fix the leak for free. I got the car back after a week only to figure out a. They brought back the roof dirty and hand smudges everywhere. B. Driving the car and they forgot to clip the wires to the moonroof button. If you're going to say you're rated a on bbb then provide excellent service. I should bring in a broken lexis only to have it brought back to me dirty and a new problem, the moonroof unfunctionable. All evidencing poor quality in service. Money is better spent in a trusted dealership. What a headache. More

They aim to please! I went there today on a whim to see an Infiniti that I saw online. The moment I walked in the door I was immediately greeted by Dwane. He was kind and I went there today on a whim to see an Infiniti that I saw online. The moment I walked in the door I was immediately greeted by Dwane. He was kind and friendly and seemed to be a real down to earth kind of guy. He made me feel very comfortable and guided me through the whole process. Since it was my first time buying a car without my husband there to negotiate the price I was nervous that I'd be taken advantage of. Not so with Dwane. I couldn't have been more pleased. This dealership works quickly and effortlessly to put all the pieces together to make things happen. I drove away in my new Infiniti today and am thrilled with my new car! It's everything they advertised and then some. I recommend anyone looking for a new auto to head over there and ask for Dwane! More

Shady business I bought a car there and they told me that they would remove the window tint because it wasn't at the legal limit. Well they never did and now it won' I bought a car there and they told me that they would remove the window tint because it wasn't at the legal limit. Well they never did and now it won't pass inspection so I am going to have to shell out hundreds of dollars to fix it. It passed inspection fine there so obviously they purposely did this so they wouldn't have to pay to fix my car under warranty. More

Lied too - Complete SCAM I went in to buy a BMW 328i x drive, the car had 28,000 miles on it and was a 2013. The car looked like it was in mint condition cosmetically. It also I went in to buy a BMW 328i x drive, the car had 28,000 miles on it and was a 2013. The car looked like it was in mint condition cosmetically. It also drove very nice. After I purchased the car with the help of a great sales associate, I found out all the problems the vehicle had. After I washed the car, I noticed there was left over paint drip on the back fender because the vehicle had been repainted. This information was not reported to me when I bought the car. On top of that, I was given a clean carfax report and I was told it had never been in an accident. I went and purchased an auto check report on the car, and it turns out the car had been hit in the front! I also found out that the car had refinished and repainted wheels, and none of the work done on it was factory. I was also told that the car went through their vigorous 110 point inspection before I got it, and the car DIDNT EVEN PASS INSPECTION!!! The BMW needed new brakes and rotors, and BMW told me the car had been repainted 2 times in 2 different locations. On top of this, I was told that one of the windows would be replaced when I came to pick up the car because it had some small scratches in it, and the window wasn't even ordered! DO NOT BUY A CAR FROM THIS DEALER - I was lied to about the condition of the car, it needed new brakes, and was in an accident. It was also making some clicking noise that they were going to have me come in and get it looked it. I traded the car into a different dealer and purchased another car immediately. These guys are a complete SCAM. Don't be fooled by the easy car buying experience and the super nice sales people. Everyone I worked with was nice, but the entire place is a scam. Read the other reviews, they pick up expensive cars at low price that have problems and sell them as new. Do yourself a favor, and buy a foreign car from a certified BMW or Mercedes dealer, not some place like this, its worth the extra buck. I got the runaround for so long when I found out this information. I was given so many promises, and would get calls back days or even a week later. After almost a month of running around trying to fix everything, I finally sold the car and wrote a bad review. Do yourself a favor, buy elsewhere. More

Ronaldo cunha is the best I had the best experience shopping for a car for the first time ever. Ronaldo Cunha was extremely detailed, thorough, and knowledgeable. He made every I had the best experience shopping for a car for the first time ever. Ronaldo Cunha was extremely detailed, thorough, and knowledgeable. He made every effort to make sure i was extremely satisfied with my purchase. I was very impressed and definitely recommend going to him if you need an expert salesman! More

Scammers Purchased a vehicle and got the warranty with it. They seemed nice and super helpful. I was told a lot of info about the vehicle and was assured that Purchased a vehicle and got the warranty with it. They seemed nice and super helpful. I was told a lot of info about the vehicle and was assured that it had new tires, battery, fixed some motor issues in the doors, and I would be sent a replacement vent because it was on back order. Car had under 40k mils on it and I did not anticipate needing to use the warranty, but got it just in case. I was told "this is as close to bumper-to-bumper as you can get. You will be covered for just about anything that comes your way," I have had to use a tow truck THREE TIMES because it had serious issues that left me stranded on the side of the road with two kids twice, and the "new" battery was completely corroded and dead. All the repairs were not covered and I ended up paying hundreds of dollars out of pocket. To make it worse, my salesmen wouldn't get back to me and I can't get anyone there to address my issue. I live out of state or I would go there myself. Now, one year later, I have to pay to replace three various motors in three different doors because those are crap too. They did not operate correctly in one of them when I got the car, but they said they fixed it before i picked the car up. So I spent 3k on a warranty that is junk, no one there could care less, and I have repair bills that never should have happened had automax actually checked the car out correctly. Oh and I didn't even get my replacement vent. DO NOT GO HERE More

Great overall experience (overdelivered)! I was skeptical going back to an auction house type dealership after my last experience with a smaller outfit, specifically regarding the customer ser I was skeptical going back to an auction house type dealership after my last experience with a smaller outfit, specifically regarding the customer service I received *after* I decided to buy the car, BUT I was pleasantly surprised after meeting and working with Frank Real at AutoMax Framingham. Frank was accessible, extremely responsive, and used the right amount of persistence in my opinion. He had urgency, but was not pushy and I appreciated his style. Most importantly, his responsiveness and follow through were top notch. He (and AutoMax) overdelivered when it came to the maintenance performed on the car while they prepped it for me. I felt fully informed during the process and I left with my new car extremely happy! More

Dont shop here If you're looking for the stereotypical scummy salesman go here. High pressure. Any problems after buying good luck. You'll get the runaround with no If you're looking for the stereotypical scummy salesman go here. High pressure. Any problems after buying good luck. You'll get the runaround with no return phone call. Unfortunately I bought a car here. Horrible experience More