AutoMax Ocala

The first time we visited, we were followed around most of the time even though we just wanted to look and talk to each other. To his credit, the salesman did leave us alone for awhile. The second time we of the time even though we just wanted to look and talk to each other. To his credit, the salesman did leave us alone for awhile. The second time we came in, we got a different salesman. He was very knowledgeable but persistent in a totally different way but none the less effective. I absolutely love the way your lot is set up and the office spaces. If it would have been more crowded, I would have left. PLEASE next time somebody says they are just looking or getting ideas, let them be for as long as it takes. I know it’s against policy but it should be all about what the customer wants! More

I expected the dealership to be open and honest with any issues that the vehicle had. Not all issues were disclosed. I thought the issues that I did find and point out would be reflected in the price negoti issues that the vehicle had. Not all issues were disclosed. I thought the issues that I did find and point out would be reflected in the price negotiations. I was told that the price was not negotiable. On top of that the interest rate was much higher than it should have been with my credit score. More

Excellent sales and finance department explaining the vehicle and terms of the financing of the vehicle vehicle and terms of the financing of the vehicle More

I think that AutoMax was a good choice for me to buy my Truck from. They went way beyond what I expected, Elijah was prompt in answering any questions I had, and treated me well. Truck from. They went way beyond what I expected, Elijah was prompt in answering any questions I had, and treated me well. More

Buying my first car from a dealership was initially nerve-wracking, especially with all the stories you hear. However, my experience at Automax Ocala completely shattered those expectations. From the m nerve-wracking, especially with all the stories you hear. However, my experience at Automax Ocala completely shattered those expectations. From the moment I walked in, I was met with exceptional service and genuine friendliness. Ryan Cruz immediately put me at ease with his approachable demeanor, and Victor Fitzgerald's helpful text communications about a previous car piqued my interest. Ultimately, it was the combined expertise and patience of Ryan, Victor, and Matt Gianikas that made my purchase of a 2018 Camry LE a truly fantastic experience. They were incredibly thorough in explaining every detail, and their patience was invaluable as a first-time dealership buyer. Matt expertly guided me through the final steps, ensuring a smooth and efficient purchase. The entire team at Automax Ocala created a welcoming and comfortable environment, making it clear they prioritize customer satisfaction. I'm absolutely thrilled with my Camry and grateful for the outstanding service I received. This team is truly exceptional! In conclusion as of 02/27/25 I am a Toyota Camry owner 🥳😁 More

The team that help me and their staff was awesome. I love TJ my sale rep and finance officer they were so sure of themselves (knowledgeable). My knowledge of them was "no pain and no regret." Thank I love TJ my sale rep and finance officer they were so sure of themselves (knowledgeable). My knowledge of them was "no pain and no regret." Thank you More

We were in a hurry, which is pretty typical, and Auto Max bent over backwards to accommodate our schedule. bent over backwards to accommodate our schedule. More

Excellent no hassle service! Paperwork was done with efficiency. Asked for my chip in the windshield to be repaired. Awaiting this. Otherwise great service Paperwork was done with efficiency. Asked for my chip in the windshield to be repaired. Awaiting this. Otherwise great service More

Sales attention excellent Delivery of vehicle excellent Sales concern and followup beyond excellent highly recommend excellent Sales concern and followup beyond excellent highly recommend More

Haley was top notch, very personable and not “sales man-y” if you know what I mean. She wasn’t pushy but took my wants/needs into consideration and came with solutions! Haley is very knowledgeable in man-y” if you know what I mean. She wasn’t pushy but took my wants/needs into consideration and came with solutions! Haley is very knowledgeable in terms of vehicles, which is amazing in addition to her real, kind and relatable personality. She made buying a car easy (for the first time). Matt in finance, made the final purchase process effortless, taking into consideration our time and looking for the best rates possible. I don’t know how he pulled it off but it was the shortest most efficient time dealing with finance I’ve ever had. This is a no nonsense-sense, customer service oriented business. Matt if they ever have a convention you definitely will be in the top. More