AutoMax Ocala

Auto Purchase I had been contemplating upgrading my 15 year-old Ford Taurus for the past two years with sheer dread because I simply did not want the stress of a bi I had been contemplating upgrading my 15 year-old Ford Taurus for the past two years with sheer dread because I simply did not want the stress of a big purchase and a pushy salesman trying to make his/her commission. My daughter and I would drive through car lots when possible to window shop in an effort to keep the aggressive salesperson at bay. However, while doing a drive-through on Saturday, 7/7/18, at AutoMax Ocala, I exited my daughter’s vehicle to get a closer look at the vehicles on the lot and was approached by an extremely kind, courteous and knowledgeable sales person, Dale Gallagher. Simply put, he was AWESOME with showing me what was available in my price range and getting me into a very nice upgrade.. Dale was ALWAYS concerned about my comfort and the sale went so smoothly it was almost scary that I could make a major purchase free of stress in a very short period of time. The necessary paperwork was handled very efficiently by the finance officer. I am so grateful to Dale Gallagher for this awesome hassle-free/stress-free experience. More

Excellent Service and Very Friendly This dealer is 70+ miles from where I live, so it was a bit of a trek to go there 2 days in a row to make sure the car was clean and in good shape and This dealer is 70+ miles from where I live, so it was a bit of a trek to go there 2 days in a row to make sure the car was clean and in good shape and to get the financing straight and pick up the vehicle. All the guys were helpful and positive. The premises were clean and organized. The process was smooth, and no pressure. The only drawbacks were that 1) they are not Subaru experts so weren't sure what all the computer-related functions were or how they worked, 2) they didn't have a detailed report about the "minor" accident the car had been in (this still makes me feel uncomfortable and a bit suspicious), and 3) there was no manual with the car (they have promised to order one and send it to me. . .we'll see if they remember). After I got home and could see it in detail in daylight, instead of in the fluorescent light of the showroom, I found a few dings that were roughly touched up with some sort of paint—a sloppy job. It also would have been really good if someone would have cleared all the previous owner's personal information and GPS settings from the computer areas. I don't want to know about that person and he probably wouldn't want a stranger knowing all his info, either. The distance makes it difficult for me to really call and establish a relationship with anyone at this dealer, and since they don't know much about the brand, I can't call them with questions. Overall, though, I am pleased with the car so far. More

Very customer friendly Staff is friendly and knowledgeable, no pushy salesman which is a pleasure. The paperwork process was a breeze only taking 10 minutes or so and the .f Staff is friendly and knowledgeable, no pushy salesman which is a pleasure. The paperwork process was a breeze only taking 10 minutes or so and the .finance office gets you in and out very quickly. More

Quick, painless, enjoyable I knew what I was looking for when I went in. Was greeted by Ernesto as we walked up who was happy to help me out. He was very friendly, informative, I knew what I was looking for when I went in. Was greeted by Ernesto as we walked up who was happy to help me out. He was very friendly, informative, and not the slightest bit pushy. We went on a few no pressure test drives before I decided which car I wanted. He dropped the sticker price to the internet price of the car, then knocked more off before I could even begin to haggle. The whole process from the time I walked in to the time I left in my new car was not but 90 minutes or so. The entire staff was very friendly, efficient, and made sure I understood all of the terms before I signed anything. Overall a very enjoyable experience and I'd recommend them to anyone looking for a nice car at a great price. More

2018 F150 XLT My salesman Allen was fair, honest, and extremely helpful through the whole buying process. Drew had no problem answering some of my questions even th My salesman Allen was fair, honest, and extremely helpful through the whole buying process. Drew had no problem answering some of my questions even though I was already working with another salesman. I will say that some of the younger salesman could learn to be a little friendlier to guests even if your not buying a car from the them. Thank you to Tammy for helping me transfer my huge toolbox from the old truck to the new one! Overall I would recommend this dealership to all of my friends. It was a very pleasant experience More

Quick and easy The experience was painless. I completed my research before going into the dealership. I spoke to Tony and Tammy the night before entering the dealers The experience was painless. I completed my research before going into the dealership. I spoke to Tony and Tammy the night before entering the dealership and they promised me they would take care of me. To my surprise they delivered. The three individuals attached to this review were excellent, but the other salesmen at the dealership walk around and look at you like you don’t belong and it pains them to even speak. Very poor customer service if you ask me. however, Tammy, Dan, and Tony were great! More

Buying a car without dealer games. Saw their inventory on line and went there to see a car we liked after calling Tammy whom I had dealt with for a prior purchase. Car was in good orde Saw their inventory on line and went there to see a car we liked after calling Tammy whom I had dealt with for a prior purchase. Car was in good order, trade in valued, price agreed and we bought it. Stress free and pleasant all together. More

Quality auto dealers Very friendly. No sales pressure. They work hard to get the deal done. They shop for the best intrest rate. Im really pleased. Tons of inventory. Very friendly. No sales pressure. They work hard to get the deal done. They shop for the best intrest rate. Im really pleased. Tons of inventory. More

Frustration Free Purchase My frustration free purchase of a Grand Cherokee. My sales person "Jesse" was polite and easy going, no pressure tactics, sincere answers to all my q My frustration free purchase of a Grand Cherokee. My sales person "Jesse" was polite and easy going, no pressure tactics, sincere answers to all my questions. And Scott in Finance complemented the deal with straightforward explanations of the financing terms and conditions most important to me he was fast and efficient and no hard sell. Thanks guys I'll be back when I need another vehicle. More

Great Dealer with great service This Dealership provided excellent service and good process. It was worth the drive all the way from Oviedo. I recommend this dealership to anyone a This Dealership provided excellent service and good process. It was worth the drive all the way from Oviedo. I recommend this dealership to anyone and will buy there again if possible. More