AutoMax Ocala

Excellent Service My husband had contacted AutoMax and hooked up with Allen to find us the perfect used truck. We knew we didn't have that great of credit but Allen wo My husband had contacted AutoMax and hooked up with Allen to find us the perfect used truck. We knew we didn't have that great of credit but Allen worked with my husband to get us into one. One that my picky "hasn't bought a truck from a dealer since 1994" husband was comfortable with. There were a few issues but so many thanks to both Allen and Joe for being patient with us, answering all of our questions/concerns. They were both awesome! Allen even came in on his day off to show me the truck my husband was looking to purchase, that meant alot. Their willingness to help us was was greatly appreciated and we would recommend them to anyone looking to purchase a used vehicle! More

Great Experience I have not purchased a car since 2006 but it was time to say goodbye to "Betsy". I was so impressed with Alan as he answered all my questions and was I have not purchased a car since 2006 but it was time to say goodbye to "Betsy". I was so impressed with Alan as he answered all my questions and was very patient with me as I test drove 4 vehicles. Allen is very personable and I actually enjoyed the car buying experience. I would highly recommend Allen for your car purchase. Thanks Allen - I love my '"new to me" Acura! Frank Bradley assisted me with all the paperwork and appreciate him taking time to review all the details in such a professional manner. More

Easy and straight forward Car was exactly as described. I'm a value shopper and I know this car was a great value. I drove 90 miles and would do it again. Their key guy was Car was exactly as described. I'm a value shopper and I know this car was a great value. I drove 90 miles and would do it again. Their key guy wasn't avail but they really stepped up and found a way to take care of me. Tammy was awesome to deal with.... Thanks Automax More

Excellent Salesman, No Pressure, No Bull Salesman and Finance person was a pleasure to work with, Quick Service, In and Out Quickly with no added pressure. Great bunch of guys .... Very Atten Salesman and Finance person was a pleasure to work with, Quick Service, In and Out Quickly with no added pressure. Great bunch of guys .... Very Attentive to our needs More

I was looking for a Mustang I was told about a Mustang that my sister and brother in law had seen drive in to check it out met Rich, he was great , ask me a few questions then sh I was told about a Mustang that my sister and brother in law had seen drive in to check it out met Rich, he was great , ask me a few questions then showed me the car, told me everything about the car let me take it for a test drive, we worked some numbers I told him I’d think about it and would see him the next day, I came and Rich was busy so Lenny took over. He was very nice and helped me with all the paperwork, then introduced me to Ryan, who also was great. These 3 guys made my buying experience amazing, very smooth and stress free, Best buying experience ever and will definitely tell everyone where they should buy their next car!! More

No pressure, prices on all vehicles & friendly staff the salesman Jesse Smith was very helpful and courteous. He showed us several vehicles in our price range with us not feeling pressured. The overall e the salesman Jesse Smith was very helpful and courteous. He showed us several vehicles in our price range with us not feeling pressured. The overall experience was great. They had us in and out in a timely manner with our used ford. We will definitely spread the word of automax Ocala and the great staff that worked with us More

Auto Purchase I had been contemplating upgrading my 15 year-old Ford Taurus for the past two years with sheer dread because I simply did not want the stress of a bi I had been contemplating upgrading my 15 year-old Ford Taurus for the past two years with sheer dread because I simply did not want the stress of a big purchase and a pushy salesman trying to make his/her commission. My daughter and I would drive through car lots when possible to window shop in an effort to keep the aggressive salesperson at bay. However, while doing a drive-through on Saturday, 7/7/18, at AutoMax Ocala, I exited my daughter’s vehicle to get a closer look at the vehicles on the lot and was approached by an extremely kind, courteous and knowledgeable sales person, Dale Gallagher. Simply put, he was AWESOME with showing me what was available in my price range and getting me into a very nice upgrade.. Dale was ALWAYS concerned about my comfort and the sale went so smoothly it was almost scary that I could make a major purchase free of stress in a very short period of time. The necessary paperwork was handled very efficiently by the finance officer. I am so grateful to Dale Gallagher for this awesome hassle-free/stress-free experience. More

Excellent Service and Very Friendly This dealer is 70+ miles from where I live, so it was a bit of a trek to go there 2 days in a row to make sure the car was clean and in good shape and This dealer is 70+ miles from where I live, so it was a bit of a trek to go there 2 days in a row to make sure the car was clean and in good shape and to get the financing straight and pick up the vehicle. All the guys were helpful and positive. The premises were clean and organized. The process was smooth, and no pressure. The only drawbacks were that 1) they are not Subaru experts so weren't sure what all the computer-related functions were or how they worked, 2) they didn't have a detailed report about the "minor" accident the car had been in (this still makes me feel uncomfortable and a bit suspicious), and 3) there was no manual with the car (they have promised to order one and send it to me. . .we'll see if they remember). After I got home and could see it in detail in daylight, instead of in the fluorescent light of the showroom, I found a few dings that were roughly touched up with some sort of paint—a sloppy job. It also would have been really good if someone would have cleared all the previous owner's personal information and GPS settings from the computer areas. I don't want to know about that person and he probably wouldn't want a stranger knowing all his info, either. The distance makes it difficult for me to really call and establish a relationship with anyone at this dealer, and since they don't know much about the brand, I can't call them with questions. Overall, though, I am pleased with the car so far. More

Very customer friendly Staff is friendly and knowledgeable, no pushy salesman which is a pleasure. The paperwork process was a breeze only taking 10 minutes or so and the .f Staff is friendly and knowledgeable, no pushy salesman which is a pleasure. The paperwork process was a breeze only taking 10 minutes or so and the .finance office gets you in and out very quickly. More

Quick, painless, enjoyable I knew what I was looking for when I went in. Was greeted by Ernesto as we walked up who was happy to help me out. He was very friendly, informative, I knew what I was looking for when I went in. Was greeted by Ernesto as we walked up who was happy to help me out. He was very friendly, informative, and not the slightest bit pushy. We went on a few no pressure test drives before I decided which car I wanted. He dropped the sticker price to the internet price of the car, then knocked more off before I could even begin to haggle. The whole process from the time I walked in to the time I left in my new car was not but 90 minutes or so. The entire staff was very friendly, efficient, and made sure I understood all of the terms before I signed anything. Overall a very enjoyable experience and I'd recommend them to anyone looking for a nice car at a great price. More