AutoMatch USA
Morton Grove, IL
98 Reviews of AutoMatch USA
Erika and Tammy went above and beyond expectations of customer service, they were professional, polite, and prompt. From the front showroom to the service waiting room, Athans Motors is hands down one o customer service, they were professional, polite, and prompt. From the front showroom to the service waiting room, Athans Motors is hands down one of the cleanest and most professional auto facilities I have ever seen. Erika in particular seemed to take personal pride in making sure my vehicle issues were handled; her behavior is most often found only in the owners of a business. This is a highly recommended facility. More
Buying a vehicle from Athans Motors as well as getting it serviced was a great experience. The moment you arrive the staff greets you with a warm welcome and makes you feel right at home. Buying my luxury serviced was a great experience. The moment you arrive the staff greets you with a warm welcome and makes you feel right at home. Buying my luxury car was a very simple process thanks to my salesman Tony Kouretas whose knowledge of vehicles is next to none. As I went along to the finance department I was introduced to Erika Ocampo who handled all my paperwork. This was by far the quickest and easiest process I have ever been through when purchasing a vehicle. Erika has the personality and knowledge to make you feel very comfortable with your large investment. I would absolutely recommend this dealership to all my friends and family. I also recently brought my vehicle in for service and Billy Delacruz the service manger took great care of me. They gave me a loaner vehicle and had me out of there in 10 minutes. Thanks Athans Motors!! More
Athans is the kind of dealership that makes you feel good about taking your car there. Its a little out of the way for me but that is made up by the great work they perform. I don't hesitate calling for a se about taking your car there. Its a little out of the way for me but that is made up by the great work they perform. I don't hesitate calling for a service appointment because I know they have the expert technicians that will work on my Porsche Cayenne. I want the best mechanic on the planet touching my car. Anything you want they will try to do. Appointment dates, time you want to bring your car and a loaner if you can't wait or have to leave it. Easy going people. They don't make you feel stupid like most dealerships. They listen to you and then explain the work they will do. I always leave Athans satisfied and happy! More
Dear Athans Motors I wanted to write to let you know Dear Athans Motors I wanted to write to let you know how pleased I was with the service I received on my Audi A6. I was having issues with my Dear Athans Motors I wanted to write to let you know how pleased I was with the service I received on my Audi A6. I was having issues with my car and finally realized that the service I was receiving from my old auto mechanic was not adequately addressing the ongoing problems. After speaking to a friend of mine who had raved about his mechanic, I asked him where he took his car. My friend Tom, told me about Athans Motors and his service manager, Billy. I called, made an appointment and dropped off my car. Not only did Billy and the tech that worked on my car take care of the issue, but they also found another problem. After I agreed to have the second problem repaired, I was very happy when Billy called and told me that a much smaller issue was the problem. I am happy to say that I have now found a new mechanic, whom I can rely on to keep our cars running in top shape. A truly satisfied customer, Larry Goldstein More
This dealership has by far the best customer service i have ever encountered. I came in to get my car serviced this past Saturday and was impressed. A big thank you to the service team and the young lady have ever encountered. I came in to get my car serviced this past Saturday and was impressed. A big thank you to the service team and the young lady behind the counter as well! Very comfortable and reliable environment. Wouldn't go anywhere else! More
Great service, much better than the local Audi dealer, with better prices and much faster turn around time while still maintaining the highest quality. They are knowledgeable and honest, with reasonable with better prices and much faster turn around time while still maintaining the highest quality. They are knowledgeable and honest, with reasonable prices, what more can you ask for. More
My first transaction with Athans Motors was in 2011. At a close friend's recommendation, I contacted Pete Athans because my father had to quit driving for medical reasons and we needed to sell his car. It wa close friend's recommendation, I contacted Pete Athans because my father had to quit driving for medical reasons and we needed to sell his car. It was a difficult car to sell, It had high miles, although it was only about a year old (my dad was in outside sales), it lacked luxury options, and it required a payoff to the financer. Despite all of the obstacles, Pete managed to not only sell the car for us at a decent prices but made it an incredibly positive experience for my dad, at a very stressful time in his life. I was so impressed with the way Pete and his team treated us as customers (even though I'm sure he was making next to nothing off the sale), and with his amazing facility, I knew at some point I would be back. In early 2013, I became very disillusioned with the place at which I've had my 1993 Lexus serviced/repaired for many years. I remembered how impressed I was with the Athans facility and decided to give them a try. I couldn't have been more pleased with the experience and the way Billy, Jim and their team of first-rate mechanics and detailers serviced my car and treated me as a customer. Moreover, I felt that they were only doing what the car REALLY NEEDED to have done, and not looking to make next month's mortgage payment off of me. Plus, the price for the work was actually lower than what I had been paying by a much smaller shop. Even the office staff treats you first rate when you're there waiting for service. It's as if your a guest in their home. Since that first visit in March of this year, I've been back three times, twice for "routine" maintenance and once for a larger, unexpected repair to my power windows. Every visit proved to be as consistent and positive as my first experience. Scheduling the appointment at a time easiest for me, having the necessary parts ready when I got there, and even the wait for the work to be completed were all flawless. The price was fair and less than I had been accustomed. Most noteworthy, every time I'm there I never feel like they want to sell me something I don't need or entice me with getting rid of my car and buying something instead. On the contrary, I honestly feel that they want what's best for me and my needs as a person, and now a member of the "Athans Family," even if it means sacrificing potential money in their pocket. This is an exceptional place to do business with outstanding people in every corner of the organization. You can tell they truly have a passion for what they do and how they do it. Based on my experience thus far, when the time does come that I may eventually need/want to replace my car, there will not be any need to go elsewhere but to Athans. More
Athans Motors service team is hands down the best service team I've ever dealt with. When ever I have issues with either of my vehicles I always bring it to Athans. Billy and his team are by far some of the team I've ever dealt with. When ever I have issues with either of my vehicles I always bring it to Athans. Billy and his team are by far some of the best around. You dont have to worry about high prices or them taking advantage of you. They're a trusted team and I will continue to bring my cars into Athans Motors. More
First I just want to say the store looks amazing, beautiful and it is the cleanest store I have ever been to. I just bought an Acura MDX and I was so impressed how nice everyone was and no pressure i beautiful and it is the cleanest store I have ever been to. I just bought an Acura MDX and I was so impressed how nice everyone was and no pressure in buying a car. I highly recommend this store for your next car purchase. Thank you Athans Motors! More
Erika went above and beyond when it comes to service to me as a customer. I wish all business had people like her! I will reccomend Erika and Athans Motors to all of my friends and family! me as a customer. I wish all business had people like her! I will reccomend Erika and Athans Motors to all of my friends and family! More