
AutoLenders of Newtown Square of Edgemont
Newtown Square, PA
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Best Car Buying Experience My son had purchased a new VW and I was so impressed with the experience. When I needed a new car, he contacted his salesman Matt and worked a great My son had purchased a new VW and I was so impressed with the experience. When I needed a new car, he contacted his salesman Matt and worked a great deal for me with a used 2019 Tiguan. Matt could not have made it easier with almost everything being done virtually. Then when I came to take delivery, Matt and Josh had everything ready to go. It was a fast, efficient, and painless experience. I will definitely be back when we are ready for another vehicle. More
Great driving experience and great staffs Wish the car Great driving experience and great staffs Wish the car is a bit bigger, more reliable (per consumer report) and not that expensive. Will go back whe Great driving experience and great staffs Wish the car is a bit bigger, more reliable (per consumer report) and not that expensive. Will go back when quality improves. More
Daughter's first car The dealership was very courteous but direct and responsive in the negotiations for the purchase of the car. I got a great deal, awesome financing, a The dealership was very courteous but direct and responsive in the negotiations for the purchase of the car. I got a great deal, awesome financing, and great overall service. I worked with John Lee in sales, and he was awesome. He always texted me to remind me of my follow up appointments and even delivered a rubber cargo mat to my house. I also liked working with Matt Valitsky, the finance manager, who was friendly and efficient while not being overly pushy with add on products. More
always polite. get work done on tim been using them for five years. sold service team. very knowledgeable. they have always been very thorough with their explanations. no job is too sma been using them for five years. sold service team. very knowledgeable. they have always been very thorough with their explanations. no job is too small nor unimportant More
Best customer service I've seen from a dealership, period. Their customer service goes so far above and beyond it's extraordinary. I actually drive right past a VW dealer 5 minutes from my house to go to Newt Their customer service goes so far above and beyond it's extraordinary. I actually drive right past a VW dealer 5 minutes from my house to go to Newtown Square, a half hour away, because they're so much better. I had a clutch burn out at 20k miles -- far too early -- and they went to bat to get VW to cover a big part of the cost of replacement under warranty, which VW normally wouldn't since it's a wear item. Another time they forgot to put my fuel cap back on after fixing a broken fuel door and then drove it the half hour to my house that same evening, even though I told them I didn't mind waiting for them to mail it to me. They always have a loaner for me when I need one. They always communicate clearly throughout the service process. I could go on. They just do service right. More
The whole process from test driving to completing the purchase was simple and painless. I would highly recommend anyone looking for a Volkswagen vehicle go to this dealership. purchase was simple and painless. I would highly recommend anyone looking for a Volkswagen vehicle go to this dealership. More
I thought the customer service was great. All employees were pleasant that I came in contact with. The only complaint I would have is that I never received check for my lunch.oh also the finance guy was wo were pleasant that I came in contact with. The only complaint I would have is that I never received check for my lunch.oh also the finance guy was wonderful More
Excellent service however was rushed in car detailing which left a glue all around my car from the taping. Great service otherwise. Would recommend Newtown Square VW to anyone. which left a glue all around my car from the taping. Great service otherwise. Would recommend Newtown Square VW to anyone. More
New car Bought a new car there and they delivered to my house in another state and the deal I received was the best in the tri state area. Bought a new car there and they delivered to my house in another state and the deal I received was the best in the tri state area. More