AutoLenders of Newtown Square of Edgemont

Really helpful By far the best buying experience I ever had, , everyone was pleasant and helpful .bin too 3 other vw dealership but colonial earned my business By far the best buying experience I ever had, , everyone was pleasant and helpful .bin too 3 other vw dealership but colonial earned my business More

Great place to shop for a new car! When I went there I realized right away this place was different. People were attentive to my needs and I never felt pressured into a "quick"decision When I went there I realized right away this place was different. People were attentive to my needs and I never felt pressured into a "quick"decision". I is such a great feeling to find a place to buy all my cars! More

Maintenance work Took my VW Passat TDI (at 53,000 miles) in due to check engine light illuminating. They wanted to charge me $1,200 to repair a heating element in the Took my VW Passat TDI (at 53,000 miles) in due to check engine light illuminating. They wanted to charge me $1,200 to repair a heating element in the AdBlue tank (part of the emission system; how ironic). They also told me I needed an oil change which I thought was done several weeks earlier at 50,000 mile maintenance performed by YBH VW (Prior to the change in ownership). Colonial VW told me they have the old records and the work was not performed. I approved the work. After picking up the vehicle I looked thru my paperwork and found the oil had been changed just weeks before. More astonishing is the new price. YBH VW charged $71.40 for the oil change. Colonial VW charged $150 for the same oil change. Labor was more than double and all parts increase by about 40%. Watch out. they have proven to be deceitful and their prices are ridiculous. Amazing for a company/dealership I thought would do what they can to keep me as a customer after the diesel dilemma. They lost this life time customer. Looking forward to selling my vehicle back and not having to use Colonial VW for service work every again. Existing and future customers.....watch out! Proceed with caution! More