AutoLenders of Newtown Square of Edgemont

A very pleasant experience with Matthew, Chesley and Andy. We test drove a VW Passat and traded in our 2001 Audi A6, which needed engine repairs. Matthew went over the new car’s attributes and explained all th We test drove a VW Passat and traded in our 2001 Audi A6, which needed engine repairs. Matthew went over the new car’s attributes and explained all the bells and whistles of the Passat with Technology package. More

I won’t be back I won’t be back. First they gave me a dirty loaner. Then I called the serivce advisor he said ok bring it back we are happy to put you in a different I won’t be back. First they gave me a dirty loaner. Then I called the serivce advisor he said ok bring it back we are happy to put you in a different vehicle. So I turned around and wen back. The second loaner just as dirty and worse an empty tank. When I got home my fiancé took a look at the loaner they gave me so he called to complain. He was told by Matt in sales the service manager would be calling. Well no one called and no one really cared. Definitely do not recommend this dealer to anyone! More

Great experience. They have a customer for life . My sales person, the manager and the admin asst were all terrerfic. I got more than fair deal and I was treated with genuine kindness and respect. My sales person, the manager and the admin asst were all terrerfic. I got more than fair deal and I was treated with genuine kindness and respect. More

Best car buying experience! I've bought a lot of cares in my life and this was by far my best experience. There was no pressure, everyone was incredibly helpful, and knowledgeabl I've bought a lot of cares in my life and this was by far my best experience. There was no pressure, everyone was incredibly helpful, and knowledgeable. I've been other places where I leave a dealer wondering if I made the right decision and feeling anxiety over the process. Not here, I felt like I got a great deal and never hesitated to buy the car. I left feeling great and have not lost a minute of sleep over the process. More

Service to the rescue! The Service department went out of their way (thanks Amy and Leo) by working with regional VW to fix the problem I had with my CC. They provided updat The Service department went out of their way (thanks Amy and Leo) by working with regional VW to fix the problem I had with my CC. They provided updates, a loaner, and followup. Great Job! More

Thanks! Very flexible and accommodating. I brought my car in for inspection and needed a few other things. Over the phone the service team explained everythin Very flexible and accommodating. I brought my car in for inspection and needed a few other things. Over the phone the service team explained everything I didn’t understand. More

Excellent expirence Came in for inspection and oli change. Was helped right away. Very friendly staff. Waiting area was comfortable and well stocked with snacks and drink Came in for inspection and oli change. Was helped right away. Very friendly staff. Waiting area was comfortable and well stocked with snacks and drinks. Loaner car was great ckean, even ha sat radio so I wouldnt miss Howard in the morning. Did an excellent job of following up with me to make sure all my needs we're meet. A++ More

Car shopping Great customer service especially compared to some of the other dealerships in the area. Friendly and knowledgeable. Wasn’t sure when I went in if I Great customer service especially compared to some of the other dealerships in the area. Friendly and knowledgeable. Wasn’t sure when I went in if I wanted new or used or even a VW. More

New Dealership Owner, Same Great Service I have used a few different dealers over the 8 years I have owned my Jetta and VW of Newtown Square has been the best so far. They took the time to ex I have used a few different dealers over the 8 years I have owned my Jetta and VW of Newtown Square has been the best so far. They took the time to explain all the services as well as any new development along the way. They took my questions seriously and made sure I was satisfied with the answers and possible alternatives to the proposed service. They didn’t hesitate to offer a loaner car when my services extended to the next day. The waiting area was fully stocked with snack, coffee, and water and the fresh flower arrangement was a great touch. Excellent service and great partner in my VE ownership experience. More

Nail in tire We presented the vehicle sans an appointment.. We had the option of waiting for the vehicle or leaving it there. We opted to leave the vehicle. The na We presented the vehicle sans an appointment.. We had the option of waiting for the vehicle or leaving it there. We opted to leave the vehicle. The nail was removed in a timely fashion. We picked the car up in less than an hour. More