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AutoLenders of Newtown Square of Edgemont

Newtown Square, PA

4.6
413 Reviews

4940 West Chester Pike

Newtown Square, PA

19073

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Showing 413 reviews

September 17, 2020

We bought my daughters first car. They didn't detail the car or even wipe it out it was so dirty. The vehicle features listed in the description were not at all the same the vehicle came with. Engine Light More

by TG
Friendliness
Recommend Dealer
No
Employees Worked With
Zelia Johnson
Oct 04, 2020 -

AutoLenders of Newtown Square of Edgemont responded

Hello Tara, Miguel (Sales Manager) will be reaching out - I apologize for the team - we will get this back on the right track. Thanks for your feedback. Thanks, Aaron Smith Sales Director asmith@yourmercedes.com

September 16, 2020

Great process and ease on whole purchase process , delivery, product knowledge , follow up paper work, extended coverage options and all associated matters. Very friendly, professional dealer and pers More

by ERIKBLACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Valitski, Miguel Flores, Zelia Johnson
Sep 17, 2020 -

AutoLenders of Newtown Square of Edgemont responded

Erik, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 13, 2020

Awesome service, great place to do business, will recommend to friends and family, good prices and hassle free negotiation, they stand by what they offer you on the negotiation More

by DENISETATISZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Valitski, John Lee, Miguel Flores, Zelia Johnson, Josh Koumaras, John Lee, Rick Cherry, Amy Hamilton, Ryan Kinkade
Sep 13, 2020 -

AutoLenders of Newtown Square of Edgemont responded

It's fantastic to hear, Denise, that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Newtown Square!

September 06, 2020

Doug in service department cares for my car like it is his own! He has struggled with difficult problems and has always found a solution! More

by dave@dlalexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Santos
Sep 08, 2020 -

AutoLenders of Newtown Square of Edgemont responded

Dave, Thank you for the kind words for our service department! We look forward to sharing your compliments with Doug and don't hesitate to let us know if we can be of further assistance.

September 03, 2020

Great customer service, no sales or purchase pressure at all. I test drove what I liked and purchased that vehicle a few days later without issue. More

by GG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Flores, Zelia Johnson, Rick Cherry
Sep 04, 2020 -

AutoLenders of Newtown Square of Edgemont responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 02, 2020

After 3 months of looking at various auto brands to replace my 2017 Mercedes GLC$ 43 AMG I decided to visit VW of Newtown Square on a Sunday. This is the BEST time to peruse the lot and compare models. More

by JERRYCANAVAN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lee, John Lee, Rick Cherry
Sep 04, 2020 -

AutoLenders of Newtown Square of Edgemont responded

Thank you for your business and this review. We're happy to hear that John and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

August 29, 2020

This dealership was very effective efficient polite helpful extremely clean and I felt very safe and they filled everything I wanted in a car in less then 24 hours. More

by Amettimano@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lee, Miguel Flores, John Lee
Aug 30, 2020 -

AutoLenders of Newtown Square of Edgemont responded

Hello, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 28, 2020

Great experience. I called with the price I was willing to pay and they said, “we can do even better.” I was sold right then! More

by JRBENNING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Valitski, John Lee, Zelia Johnson, Josh Koumaras, John Lee
Aug 30, 2020 -

AutoLenders of Newtown Square of Edgemont responded

JR, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional, experience. We will share your comments with John, Matthew, Josh, Zelia, and our team, and we look forward to working with you again.

August 23, 2020

Lia, Rick and Matthew really went above and beyond taking care of us. Lia made sure we felt confident and happy with purchasing our first VW. Rick was an incredible blessing and he worked some magic to get More

by Stacy and Trevor M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Valitski, Zelia Johnson, Rick Cherry
Aug 23, 2020 -

AutoLenders of Newtown Square of Edgemont responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lia, Rick, and Matthew here at Volkswagen of Newtown Square.

August 21, 2020

Danielle Kraft and her staff are outstanding.They listen to our concerns and we really appreciate the ease of scheduling our appts. This is a great dealership! More

by WOSCHWOEBELJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
Aug 22, 2020 -

AutoLenders of Newtown Square of Edgemont responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Danielle and her staff to be a positive one at Volkswagen of Newtown Square. Please don't hesitate to reach out if you need anything else.