AutoLand Toyota

Service i had a great experience on servicing my truck..everything was on time..the appointment, car delivery, explanations on the recalls(2) and the waitin i had a great experience on servicing my truck..everything was on time..the appointment, car delivery, explanations on the recalls(2) and the waiting time(about 90 min)..the service man(Albert Gomez) was very professional explaining the recalls ..also was done the tires rotation / which was recommended every 5000 miles...very happy customer... More

ALWAYS LOOK FOR THE SALESPERSON WHO MAKES THE DIFFERENCE I have been at this dealership 2 years ago and Melvin assisted me at the time, he impressed me with his professionalism and know how of his products. I have been at this dealership 2 years ago and Melvin assisted me at the time, he impressed me with his professionalism and know how of his products. But at that time my mind set wasnt for a Toyota, I ended up buying somewhere else another brand. Now came time to change again and I went to few dealers and then I remembered how nice was Melvin, how good he assisted me, he wasnt pushy like an ordinary salesperson, he offered me the plus, so I went back to him straight and he again came in very informative, consistant way of doing business, so I decided for make a deal with him. And I am salesperson too , and is not easy to be good. But he is beyond that, he is Great ! I bought the car because him, before anything else, I felt secure and comfortable with the trust level. I understood all his advices and what match better for my needs. I am happy with my new car. More

the salesman I Purchased the car the salesman was very helpful and honerst and the price was good price i couldn't get the price no other dealer I Purchased the car the salesman was very helpful and honerst and the price was good price i couldn't get the price no other dealer More

Excellent experience! Great place. Great service. David was fast and professional. Appreciate the quality, respect and buying process. Definitely will recommend to all my Great place. Great service. David was fast and professional. Appreciate the quality, respect and buying process. Definitely will recommend to all my friends. Thank you. More

Wonderful time at Toyota My husband and I would like to thank Mr. Melvin Mathew for making us so welcomed during our visit to Toyota. We came there simply to look around but My husband and I would like to thank Mr. Melvin Mathew for making us so welcomed during our visit to Toyota. We came there simply to look around but ended up bringing home a new vehicle. That's how good a salesman Mr. Mathew is, and I mean it in a very positive way. More power to you, our new found friend! More

friendly Pedro Cavaleiro as well as the customer service are very friendly and helpful and very nice to you. They make you feel comfortable. The only thing is Pedro Cavaleiro as well as the customer service are very friendly and helpful and very nice to you. They make you feel comfortable. The only thing is the waiting room needs little fix to make the customers more comforable. thank you More

Great Service! Great hours, good location and great service. Customer service reps take time to answer questions and provide clear explanations of the work to be don Great hours, good location and great service. Customer service reps take time to answer questions and provide clear explanations of the work to be done. Clean and comfortable waiting area, and the wait time is reasonable. More

False Advertising and Sleazy tactics I came in to see a 2013 Highlander. I called ahead to say I'm 45 min away and therefore wanted to confirm availability including the specs and mileag I came in to see a 2013 Highlander. I called ahead to say I'm 45 min away and therefore wanted to confirm availability including the specs and mileage of the car. Was told that the site was all accurate and car would we be waiting. When I arrived I noticed that the car had more than double the advertised mileage and was told it was a "system error." I reluctantly asked what the bottom line price was and was told by the salesman that "I'm not supposed to do this, but here is our markup and I'm prepared to knock off all but $500 of that markup". Sounded great until I saw the number and realized I was given a price $2.5k over the advertised price! When I pointed it out to the salesman he acted surprised and claimed he didn't realize it was an "add car" with special pricing. I asked what an add car was and he replied it was anything on the dealer website with a price that ended in a 2 designed to bring in traffic. I pulled up the site on my phone and noticed all the cars ended in 2 and asked if there were additional cars not listed on the site. He replied yes but failed to find any cars in his database that weren't on the dealer website with a price that ended in 2. The salesman then shamelessly claimed that the dealership was aggressively pricing all their cars with "add pricing" designed to move cars. They basically lured me in by advertising a lower mileage and then purposely offered me the car at a higher price than advertised. Its unfortunate because I've been to several Toyota dealerships in NJ and this was the first time I had a negative experience. More

service at toyota Went in for service yesterday and my service guy Pete is the best!! He is friendly, helpful and I never feel like I am being taken advantage of and I Went in for service yesterday and my service guy Pete is the best!! He is friendly, helpful and I never feel like I am being taken advantage of and I never feel pressured. Always a good experience.. More

Employee: Stefan - Sales Rep The sales team is very engaged and dedicated to the customer. Specifically, the Sales Rep, Stefan made the process as simple as possible and met all The sales team is very engaged and dedicated to the customer. Specifically, the Sales Rep, Stefan made the process as simple as possible and met all of my needs with complete ease. Stefan was willing to do research and keep open communication via text and over the phone. Even in the cold weather he was very motivated and helpful in the search for my desired vehicle. I asked for a particular car he searched the lot on numerous occasions to make sure the car was in stock prior to my arrival and provided estimates to help with my decision. Stefan was very patient and understanding in regards to my needs which made my experience at auto land great. Frank R. the finance manager was also very helpful and understanding in regards to my concerns and tried his best to get me a price that I was comfortable paying. Camry Hybrid SE Thanks Charod F. More