AutoLand Toyota
Springfield, NJ
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677 Reviews of AutoLand Toyota
STAY AWAY!!! ! My father (67 years old) was told his car will cost $13,500. When he got home and we looked at his contract, the total price of the car was over $21 ! My father (67 years old) was told his car will cost $13,500. When he got home and we looked at his contract, the total price of the car was over $21,000. During the transaction, the finance manager and salesman only mentioned the price of the car not including the interest. They led him to believe he was buying a car for $13,500 but with interest, the total is actually $21,000! When I took a further look into the contract, I found that the finance manager and salesman added OPTIONAL warranties to the contract without his permission in the sum of $5,500. The actual price of the car was about $8,000. Instead of telling him the price of the car, they communicated the price of the car including “optional warranties” that we did not need. When we returned the following day (24 hours), the sales manager and finance manager refused to acknowledge any wrongdoing and did not honor a return. When i asked them for the bank information so I can cancel the loan process, they refused to give me the loan information in fear that i would call the bank interrupt the loan process. I would not recommend anyone purchase a car from this dealership. They operate under poor and unethical business practices. They took advantage of an old man that trusted them. More
Toyotacare service Service rep did an excellent job. I had an appointment for a day after a holiday and it was very busy. He asked if I would prefer to wait or reschedul Service rep did an excellent job. I had an appointment for a day after a holiday and it was very busy. He asked if I would prefer to wait or reschedule. I appreciated his honesty. I rescheduled for the following week and then servicing was done very quickly. More
2020 Corolla Very professional. The salesperson we dealt with did everything in her power to ensure our satisfaction in leasing a 2020 Corolla, especially regardin Very professional. The salesperson we dealt with did everything in her power to ensure our satisfaction in leasing a 2020 Corolla, especially regarding the monthly price. More
Did what was necessary quick time in and out I was happy no body tried to push unnecessary items . Steve made sure he went over what was required and mentioned to me about the recall repair autho I was happy no body tried to push unnecessary items . Steve made sure he went over what was required and mentioned to me about the recall repair authorized by Toyoto More
Running perfectly Always a pleasure to work with anyone at a Toyota Dealer. This is my 3rd Corolla and I bought this one at Galaxy Toyota . Thanks to Anthony Mafucci an Always a pleasure to work with anyone at a Toyota Dealer. This is my 3rd Corolla and I bought this one at Galaxy Toyota . Thanks to Anthony Mafucci and his team. Living in Union County now the Toyota Autoland is closer. Great staff More
Service The service rep went over everything needed prior to servicing and was done within the time frame that was given. Great job autoland for a job well d The service rep went over everything needed prior to servicing and was done within the time frame that was given. Great job autoland for a job well done. More
Easy! Just leased second vehicle from here. Went back because the first time was super easy, no hassle, and the service department was fantastic for three y Just leased second vehicle from here. Went back because the first time was super easy, no hassle, and the service department was fantastic for three years. This time, done right AGAIN! No hassle, super easy, dealt with a great sales person! Hoping for another good 3 years of service. I have yet to be disappointed! More
Great place Jorge Vargas was my sales guy. Great guy. I felt really comfortable working with him. The rest of the team also was great. I will send anyone I know w Jorge Vargas was my sales guy. Great guy. I felt really comfortable working with him. The rest of the team also was great. I will send anyone I know who is interested in purchasing a new vehicle. More
Professional and attentive to customer's needs My Toyota Sales Associate, Keven, was very professional and attentive to what I needed to accomplish. He quickly took me on a test drive in the exact My Toyota Sales Associate, Keven, was very professional and attentive to what I needed to accomplish. He quickly took me on a test drive in the exact truck that I was in the market for. He listened and carried through on every one of my requests and got his manager, Michael, involved who structured the kind of deal that I was happy to accept. All in all, I am satisfied with my experience at Autoland Toyota and would recommend it to anyone looking to get a Toyota. More
Great features for a great value on Prime Sales person was very kind to explain everything and gave wife and me a long time to make the decision. The location was kid friendly and people there Sales person was very kind to explain everything and gave wife and me a long time to make the decision. The location was kid friendly and people there took the time to guide us through the process. Car had options I wanted and a few extras I was not expecting for a better value. More