AutoLand Toyota

The customer service was awesome! My whole transaction The customer service was awesome! My whole transaction experience was smooth and quick. The staff were caring and practiced social distancing. I The customer service was awesome! My whole transaction experience was smooth and quick. The staff were caring and practiced social distancing. I am very satisfied More

No courtesy call car was sold I made an appointment a day in advance to see a specific car. After sitting an hour in traffic, I arrived to hear the car had already been sold. Not s I made an appointment a day in advance to see a specific car. After sitting an hour in traffic, I arrived to hear the car had already been sold. Not sure if they are running a bait and switch operation here, but no courtesy call that a car I had an appointment to see was sold is unacceptable. The two sales representatives did not apologize and simple wanted to show me "another" jeep. Very disappointing More

Having purchased other vehicles from Autoland and never had any issues I decided to look through their inventory of certified cars and certainly found a beautiful Toyota Camry, I also had the pleasure of d had any issues I decided to look through their inventory of certified cars and certainly found a beautiful Toyota Camry, I also had the pleasure of dealing with Mia Little which made my shopping experience with Autoland very pleasant. I would 100% recommend Autoland to anyone looking for a new or used vehicle and have Mia help you look for that vehicle. More

Excellent service! Every time I go to Auto Land the service is top notch. Everyone is always very personable and knowledgeable. I highly recommend them! service is top notch. Everyone is always very personable and knowledgeable. I highly recommend them! More

I have a complaint about the cashier Linda she was wearing some dirty blue gloves taking ppl payment with the same gloves that spreading more germs wearing some dirty blue gloves taking ppl payment with the same gloves that spreading more germs More

I love Autoland, they are t very professional and know how to take care of their customers. My salesperson JeanRoche is the greatest, listened to me and my needs. He will get referrals from me and will se how to take care of their customers. My salesperson JeanRoche is the greatest, listened to me and my needs. He will get referrals from me and will send my family and friends his way! More

Not honest , they’re very helpful until you’ve paid . I purchased a 2019 4runner for around $33000 at the beginning of the year , part of the negotiations and deal was that they would give me a Trd pro ro I purchased a 2019 4runner for around $33000 at the beginning of the year , part of the negotiations and deal was that they would give me a Trd pro roof rack and I paid an extra $690 plus taxes for a Toyota remote start system . I also added another $200 to the deal to ensure that the rack was included. Basically a month later and they have been giving me the runaround , over the month the salesperson constantly told me that the part had been ordered but was taking long because it was being shipped from Japan , he also told me that the remote start had been ordered and they had booked me a separate shop that wasn’t a Toyota shop , this happened towards the end of the month , on questioning them whether the original Toyota remote start would be installed there they told me that the original wasn’t being manufactured anymore ( I see it selling on all Toyota websites) and that the one being installed was an aftermarket remote start system , to which I replied that I didn’t want an aftermarket system , I wanted the same remote start that comes installed from new and that’s what I paid for , they agreed to refund my $690 plus tax which I agreed to . Within the same conversation they told me that Toyota wouldn’t send the rack because there was a stop order on the part and Toyota wasn’t sending the racks either . I immediately called another Toyota dealership and they told me that it was available and could be shipped to me within a week ! So the remote start should be easy to resolve but the rack won’t be . They have now told me that the rack would not be sent , a week and a half ago the salesperson ( Ralph Mitchell) offered me a total of $850 for a $690 (plus tax )remote start and a rack that costs $699 (plus tax) , never mind the $200 extra I gave them to seal the deal. The following day they offered me $1100 which I still don’t agree to , the last conversation I had was with a manager named Orin McKay and he offered me the $690 for the remote start and $200 for the rack stating that this was their cost for the rack from Toyota, even less than they had offered me previously ! It has been very frustrating, a month and a half later and I’m still waiting for my money . I have read this in other reviews “they’re very interested in you before the sale , as soon as they get their money it changes , calls aren’t answered , emails aren’t answered etc. Avoid them the other dealerships have to be better than this , I hope . More

The sales agent gave me an awesome experience. He organized all of the appropriate paper and ALL I had to do was read and sign and all went well. organized all of the appropriate paper and ALL I had to do was read and sign and all went well. More

This dealership has extensive inventory of new and used vehicles. Their staff are friendly and knowledgeable. They will guide you to what you want and what you’re looking for In a vehicle as well as financ vehicles. Their staff are friendly and knowledgeable. They will guide you to what you want and what you’re looking for In a vehicle as well as financing. Thumbs up for these guys. More

Excellent Service! Always happy with the service I receive. A special thanks to Gwen for this morning for making sure my tires were good. Have a happy holiday season.! Always happy with the service I receive. A special thanks to Gwen for this morning for making sure my tires were good. Have a happy holiday season.! More