AutoLand Toyota
Springfield, NJ
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674 Reviews of AutoLand Toyota
I came in for an oil change and tire rotation. I was a day over the grace period for the Toyota care service one month grace. David Wong was so professional, experienced, and then splendid. He tri I was a day over the grace period for the Toyota care service one month grace. David Wong was so professional, experienced, and then splendid. He tried to help me navigate the stress and challenge of paying out of pocket for the service that day just because it was one day over. My job schedule was tight and that was the nearest possible date I saw in their calendar that worked with my availability. I made several calls to Toyota service but nothing meaningful came out. Mr. Wong was there all through with me with his encouragement. He focused on my needs and addressed each of my concerns while encouraging me to do what I felt was best for me at that material time. My experience with him during that was that he had great customer service skills and there were also so satisfying to me. However, I still pray Toyota care will refund me the money I paid for that day servicing the car out of courtesy and because I have been a good customer. thanks More
Great customer service! Kyla helped me through the entire car buying experience and made it seamless! She is passionate and knowledgeable. Kyla helped me through the entire car buying experience and made it seamless! She is passionate and knowledgeable. More
The experience was splendid. Their customer service skills were satisfactory. The whole purchasing process was smooth and direct. They treated us with respect and make sure we fe Their customer service skills were satisfactory. The whole purchasing process was smooth and direct. They treated us with respect and make sure we feel welcome. The sale guy Andre James was very humble and had knowledge of what our needs were. He did not look down on us and did not underestimate us. He focused on our needs and paid attention to every detail and concerns we expressed. He kept on encouraging us and advising us about the products we about to purchase. He was very helpful and people friendly. We had a wonderful experience because of his personality and the way he approached us made us feel welcome. More