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AutoFair Volkswagen of Nashua

Merrimack, NH

4.7
323 Reviews

717 New Hampshire 101A

Merrimack, NH

03054

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Showing 323 reviews

August 22, 2023

Very courteous and professional. always listen to and address my concerns never condescending. I'd buy my next car there! More

by Mnorma1380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Aug 22, 2023 -

AutoFair Volkswagen of Nashua responded

We're so glad to know you had a positive experience with us at Autofair Volkswagen Of Nashua! We always strive to provide professional and courteous service. Looking forward to assisting you with your next car purchase when the time comes!

August 22, 2023

Had a great buying experience. Scheduled a test drive for 11am and the car was ready for me within minutes upon arrival. Negotiation was easy and we came to an agreement on a price More

by KT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Reynolds
Aug 22, 2023 -

AutoFair Volkswagen of Nashua responded

We're delighted to know you had a great buying experience with us at Autofair Volkswagen Of Nashua! It's wonderful that Alex and our finance manager were able to assist effectively. We look forward to doing business with you again in the future!

August 13, 2023

Fantastic experience, all staff are dedicated professionals and John Mendenhall came through as promised. Love the car and the dealership was top notch as well. More

by mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mendenhall
Aug 15, 2023 -

AutoFair Volkswagen of Nashua responded

Mike, we're delighted to know you had a fantastic experience with John and the rest of our team at Autofair Volkswagen Of Nashua. Enjoy your new car!

August 13, 2023

Autofair Volkswagen is an amazing dealership. I bought a used truck from them on a Sunday close to closing time and they had me out with the truck in 2 hours. Makayla Fulgoni was such a wonderful More

by irish42022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Makayla Fulgoni
Aug 15, 2023 -

AutoFair Volkswagen of Nashua responded

Congrats on your new-to-you truck! We're so glad to know that you had a great experience with us at Autofair Volkswagen Of Nashua, especially with Makayla! We always strive for efficient and helpful service. Thanks for your continued support - we look forward to seeing you next time!

August 02, 2023

Finance Manager Kerry Moynihan presented herself on a unwelcome incredible rudeness, avoiding any dialogue and refusing to accept my offer to putting 15 thousand dollars down on a VW Jetta 2023. Definite More

by ALVIMARCR2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mitchell Coutu, Mike Miller, Nick Ayotte, Kelly Moynihan
Aug 02, 2023 -

AutoFair Volkswagen of Nashua responded

We strive to offer a warm welcome and it's never our intention to mislead our customers, so it's concerning to see we've left the wrong impression. We'd like an opportunity to discuss this further with you and address any misunderstandings or issues regarding financing options. Please reach out at your earliest convenience. Thank you, Mike Miller - Sales Manager - 603 943 8717

July 24, 2023

Jon was very friendly, knowledgeable and helpful in dealing with service of my car today More

by kenan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Colon
Jul 25, 2023 -

AutoFair Volkswagen of Nashua responded

Thank you for the review! We appreciate the kind feedback about Jon and hope to see you again at Autofair Volkswagen Of Nashua!

July 24, 2023

Thought service would be a bit more understanding about my issue. Instead, tech told the service advisor that the reason my rotors were discolored was because of extremely hard braking. I’m not a hard brea More

by Jmd873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank and Jamal
Jul 25, 2023 -

AutoFair Volkswagen of Nashua responded

Thank you for bringing this to our attention. We apologize if there was any miscommunication during your service visit. We strive to provide excellent customer service and will address this with our team to ensure a better experience in the future. If you have any further concerns, please feel free to reach out directly. Thank you, John Otis - Service Manager - 603 943 8740

July 22, 2023

Drove about 85 miles to get a part for my daughter's car. Got here about 445 and as I got out of my daughter's car smelled a burned brake! Left rear was smoking! Got the part, went to the service department More

by jlmiramo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Cisewski and Jamal Bell
Jul 24, 2023 -

AutoFair Volkswagen of Nashua responded

Thank you for the review! We're so glad to hear that our team at Autofair Volkswagen of Nashua went above and beyond to assist you with your daughter's car. We appreciate your recommendation!

July 17, 2023

One of the easiest car buying experience we’ve ever had. We cannot recommend Makayla Fulgoni enough. She made our experience fun and super easy!!! More

by tyla324
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Makayla Fulgoni
Jul 18, 2023 -

AutoFair Volkswagen of Nashua responded

Thank you for the great review! We're so glad to hear that Makayla made your car-buying experience enjoyable and hassle-free. We appreciate your recommendation and hope you enjoy your new vehicle from Autofair Volkswagen Of Nashua!

July 11, 2023

Salesperson couldn’t answer all my questions and they forgot the inspection sticker at pickup. More

by Czpied
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Reynolds
Jul 12, 2023 -

AutoFair Volkswagen of Nashua responded

This feedback is concerning to read, and I understand why you're upset. We aim to deliver a communicative and seamless sales experience, and I apologize that this was not reflected in your visit. Please contact me directly when you have a moment so we can get your inspection sticker to you and see how else we can improve your 3-star rating. Thank you, Mike Miller - Sales Manager - 603 943 8717

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