AutoFair Volkswagen of Nashua

They aways take good care of the, very friendly to work with, I love the text message system, I don’t have to spend hours over the phone. with, I love the text message system, I don’t have to spend hours over the phone. More

Nick was awesome! Super friendly and welcoming, updates you in a timely manner as service is happening, explains the next steps if needed and makes sure your visit goe Super friendly and welcoming, updates you in a timely manner as service is happening, explains the next steps if needed and makes sure your visit goes smoothly. And shout out to the tech, Muhammad! Thank you both for your services. More

Ben took excellent care of my car when I brought in to Autofair Volkswagen. He is always very nice to work with, lets me know what is need for keeping my car in good running order. After the work is done Autofair Volkswagen. He is always very nice to work with, lets me know what is need for keeping my car in good running order. After the work is done he always checks to see it was done correctly.I would highly recommend Ben & Autofair Volkswagen in Nashua, NH. More

I got a notice of a recall from VW for a possible Transmission Ground Wire problem that might cause a fire. As a result, and because I was about to take a long drive, I called them up to see if they Transmission Ground Wire problem that might cause a fire. As a result, and because I was about to take a long drive, I called them up to see if they could quickly check my car to see if it had this problem. They said to come in immediately, quickly verified that my car did NOT have the problem associated with the recall. And, while I was there, they went above and beyond, checking the fluids, tire pressure and more. TOP NOTCH service. Thanks Frank (and I believe Nick!) You guys are the best! More

I worked with Brandon at AutoFair during the entire process. He was able to answer my questions, was not pressuring, and was responsive on our timing. I worked with multiple dealerships and other Sal process. He was able to answer my questions, was not pressuring, and was responsive on our timing. I worked with multiple dealerships and other Sales folks and ended with closing the deal on the car I was looking for at AutoFair. I would recommend them. More

Nick and Ben were great! Took car of my ATLAS in record time, much appreciated, Nice Job! Took car of my ATLAS in record time, much appreciated, Nice Job! More

Great experience with the service department. Everyone was friendly, honest, and easy to work with. They explained everything clearly, got the work done quickly, and made the whole process stress Everyone was friendly, honest, and easy to work with. They explained everything clearly, got the work done quickly, and made the whole process stress-free. More

Ty to the girl that helped me. I had never dealt with her before and she was excellent. I have been very pleased with the service at auto fair and it was a big undertaking for me t I had never dealt with her before and she was excellent. I have been very pleased with the service at auto fair and it was a big undertaking for me to switch dealers. This is more convenient for me. More

I appreciate the service and explanations when I am checking in with my vehicle. I am frustrated with the time it is taking to get a “module” in for carnet to work. It has been 4 months of waiting and checking in with my vehicle. I am frustrated with the time it is taking to get a “module” in for carnet to work. It has been 4 months of waiting and being told the end of the month… or we are at the mercy of the supplier. You are not the only customer waiting for this part. I can understand if the vehicle was 20-30 years old or a brand new model year but it is a 2021 Volkswagen Atlas. I see 100s of these everyday. Why can’t you get me the part? You can do better. Mike More

A dealership is more than a sales transaction and the service department is just as important. AutoFair Volkswagon in Nashua/Milford, NH has the best service advisor in Ben Mayer. I have owned Volvo, Lex service department is just as important. AutoFair Volkswagon in Nashua/Milford, NH has the best service advisor in Ben Mayer. I have owned Volvo, Lexus, MB, and Subaru vehicles over the years thus experiencing a wide range of corporate cultures and service experiences. Ben Mayer is the most committed advisor to excellent customer service that I have experienced, period. I brought my ‘24 Atlas yesterday for warranty service yesterday after he was able to procure a loaner. He anticipated the car being ready on Friday but he was able to have my car ready this afternoon; two days ahead of schedule. Ben always replies quickly, knows the VW cars so can offer advise and answer questions. He is professional and goes the xtra mile to provide exceptional service at very visit; even a simple oil change. We need more Ben Mayer’s in the world! More