AutoFair Subaru
Haverhill, MA
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Great Customer Service I have been going to AutoFair off and on for many years and have always been totally satisfied with the service and the friendliness of all employees. I have been going to AutoFair off and on for many years and have always been totally satisfied with the service and the friendliness of all employees. When I had issues with a previous Subaru they went over and above trying to find the intermittent trbl(which was caused by faulty part installed by a local mechanic). I will continue to have all of my service here. More
In a word: professional If you want to buy or lease a Subaru, go see Doug Maranville. My leasing experience with him was painless and stress free. No pressure tactics and no If you want to buy or lease a Subaru, go see Doug Maranville. My leasing experience with him was painless and stress free. No pressure tactics and no dealership scams. I highly recommend AutoFair Subaru. Ask for Doug, you won't regret it. More
Pressure free Ryan created a pressure free environment. He was knowledgeable and when he was with another customer, his WRX mechanical coworker gave a complete run Ryan created a pressure free environment. He was knowledgeable and when he was with another customer, his WRX mechanical coworker gave a complete run through of the engine! Even though the car I originally came there to look at was unavailable, the deal I was given made it worthwhile. Would recommend and look forward to going back there for service within the 120,000 mile warranty! More
oil change/tire rotation The only reason I buy my cars at this dealership is because of the service. (4th car going back to when it was owned by Commonwealth) The only reason I buy my cars at this dealership is because of the service. (4th car going back to when it was owned by Commonwealth) More
Service department review I had been a Singer Suburu customer for 15 years. I admit I had some concerns when Autofair purchased the dealership. I have been to the service depar I had been a Singer Suburu customer for 15 years. I admit I had some concerns when Autofair purchased the dealership. I have been to the service department 3-4 times and have to say that the service exceeds my expectations. John is so knowledgeable and helpful. Keep up the good work. Sandy Ranfone. More
Outstanding! I bought a Subaru 2 years ago, loved it. We maintained the services it needed, but with all our driving, we were talking about up dating it next summ I bought a Subaru 2 years ago, loved it. We maintained the services it needed, but with all our driving, we were talking about up dating it next summer/fall. While waiting for the repairs we needed, we started looking, just something to do. Well, we found one really liked. We were approached by a sales man Doug, and he sat with us, talked with us, xxxxxxand cons to leasing or buying. He was very honest. When the first numbers came down, I completely walked from leasing. We then started looking at sales. Between him and his manager, we bought a 2016 Subaru Legasy! NO regreats. We love it. Our second one and will never go to a different style or sender we delt with! Thank you all Subaru sails and managers. Thank you Doug for your patients! More
Leased a Subaru Jeremie Fortier and the team that worked with us were great, the whole process was smooth and we very pleased with the experience. This was the 3rd ti Jeremie Fortier and the team that worked with us were great, the whole process was smooth and we very pleased with the experience. This was the 3rd time we leased from this dealership and that says it all. Recommended. More
Happy Return Customer This is the 2nd car we have bought in 3 years from Doug and have nothing but great things to say about him! He worked with us and our situation and m This is the 2nd car we have bought in 3 years from Doug and have nothing but great things to say about him! He worked with us and our situation and made everything work just the way we needed it to. He has been such a pleasure to work with & we would highly recommend going to see him @ autofair in Plaistow NH. Honestly he is more of a friend then a car salesman & makes you feel comfortable & doesn't pressure you into anything. Doug is up front & honest & does everything in his power to get you the best deal possible. The sales manager Kenny & finance manager Jose vieira made our experience as quick & smooth as possible & was able to get us in & out in no time at all! Overall it was a great experience again & will always shop here at autofair in Plaistow NH More
Good customer service We walked in with a tough deal in mind- and it worked out in the end!! Dave was the only car salesman I've ever really liked- he was just real!! Dave We walked in with a tough deal in mind- and it worked out in the end!! Dave was the only car salesman I've ever really liked- he was just real!! Dave made the deal happen:) We have an appointment with the service dept. for some additional accessories and know that will go as planned. More
Great experience On my first visit I dealt with Ryan. At that point I was just exploring my options and Ryan was very helpful, explaining the different models and thei On my first visit I dealt with Ryan. At that point I was just exploring my options and Ryan was very helpful, explaining the different models and their particular features. I returned several days later to test drive my choice, the Forester. This time I worked with Doug, who recommended that I check out a 2015 pre owned Forester which had all the features I was looking for. After taking it for a test drive I knew I had found my car. The entire car buying experience was great from start to finish - no pressure sales, very knowledgable about the particulars of the various models and model years, very friendly and accommodating . It was a surprisingly enjoyable experience. I highly recommend them. More