AutoFair Subaru

EXCELLENT SERVICE EXPERIENCE with Jon Swallow ON AUG 1, 2016, I called Autofair Subaru, formerly Singer Subaru to make an appointment for an oil change and 75000 maintenance. Jon Swallow answered ON AUG 1, 2016, I called Autofair Subaru, formerly Singer Subaru to make an appointment for an oil change and 75000 maintenance. Jon Swallow answered the phone and helped me every step of the way from making the appointment at a convenient time for me thru to the end of the actual service by adding a hand wash car wash and helped me reconnect my phone to my car's bluetooth. I found Jon to be very knowledgeable, professional in mannerism, and friendly. I look forward to seeing him at my next service appointment. More

Recommend I started to test drive different types of SUV's. I did look at the Consumer Report. I did test drive the Forester. The sale person Eric Figueroa, wa I started to test drive different types of SUV's. I did look at the Consumer Report. I did test drive the Forester. The sale person Eric Figueroa, was very professional and kind. He took the time to hear my concerns and needs for the type of vehicle I was interested in. I was very satisfied with my experience. More

Oil change The people there do a great job with great costumer service. Would recommend to anyone. Everytime I go the take good care of my WRX. The people there do a great job with great costumer service. Would recommend to anyone. Everytime I go the take good care of my WRX. More

Surprise, Surprise! As always, Nancy was so efficient in getting paperwork done. My surprise was that there was no charge for the oil change because it was the first ser As always, Nancy was so efficient in getting paperwork done. My surprise was that there was no charge for the oil change because it was the first service since I purchased my Impreza through AutoFair. I also got a complimentary car wash (which included cleaning of interior)! I've been going to this service center for several years. Everyone is friendly, professional, and very knowledgeable. More

Jared was very helpful. Jared was very professional and courteous. He gave us important information about the car and the services, He was very knowledgeable on the Outba Jared was very professional and courteous. He gave us important information about the car and the services, He was very knowledgeable on the Outback and other models of Subarus. More

Serivce on August 1, 2016 The Subaru in Plaistow has exceptional sevice. You are always told up front what is being done and what it will cost. The waiting area is clean and The Subaru in Plaistow has exceptional sevice. You are always told up front what is being done and what it will cost. The waiting area is clean and pleasant to wait in. No pressure to buy additional services or items. More

New Subaru I would strongly recamend you to all! All ove you guys made it possible for us to get our new Subaru with no regrets! Thank You ALL I would strongly recamend you to all! All ove you guys made it possible for us to get our new Subaru with no regrets! Thank You ALL More

Great with the salesman, not so great with management My only issue was with the dealership not repairing a dent in the rear bumper that was not there when I test drove the car. Plus, I did not test the My only issue was with the dealership not repairing a dent in the rear bumper that was not there when I test drove the car. Plus, I did not test the disc player in the car on the test drive. My mistake. I cost me $380 to replace it. The salesman, Ryan, was great but someone above Ryan made the decision not to deal with the unworkable disc player and to give me $50 towards the bumper repair, which was clearly the dealerships faulty. More

Totally painless! Everything went exactly as expected. My car was taken in for service right when I arrived, and finished as promised. The best part was a special parki Everything went exactly as expected. My car was taken in for service right when I arrived, and finished as promised. The best part was a special parking space near the service entrance, no driving around the lot to find a space. More

My very first lease! This is the first time I have ever leased a brand new car and I love it! I will never go anywhere else. Thank you! This is the first time I have ever leased a brand new car and I love it! I will never go anywhere else. Thank you! More