AutoFair Subaru

TSB - fuel pump replacement Great service and timely response. Nice loaner car. Friendly staff. I was very pleased with everything done. I appreciated the reminder of the upc Great service and timely response. Nice loaner car. Friendly staff. I was very pleased with everything done. I appreciated the reminder of the upcoming maintenance that is due my next visit. I highly recommend AutoFair Subaru. More

Very helpful folks at Plaistow's Auto Fair Subaru I've always had good experiences at this dealership. Every repair has been effective. If I have had trouble understanding exactly what needs to be d I've always had good experiences at this dealership. Every repair has been effective. If I have had trouble understanding exactly what needs to be done and why, the service associate has been happy to explain. Occasionally when I have thought my car needed work they have explained what is going on and why a repair is not even needed! I trust them to take good care of my Subaru and not take advantage of me. I am now driving my third Subaru and expect my next car to be a Subaru also. More

Good experience overall I would recommend asking for Jared Hafford in Sales -he was friendly and made the process easy. My only criticism is the amount of time it took from I would recommend asking for Jared Hafford in Sales -he was friendly and made the process easy. My only criticism is the amount of time it took from start to finish - it was a lot longer than anticipated. But Jared explained to me that the computer system was new and they were all still learning it! I can empathize with that. Overall it was a good experience and I am thrilled with my new vehicle!! More

Good experience - not pushy! I ended up at AutoFair Subaru after my old subaru died. I had an excellent experience with Rob, the lead mechanic, which led me to look at the online I ended up at AutoFair Subaru after my old subaru died. I had an excellent experience with Rob, the lead mechanic, which led me to look at the online inventory. I found a car that I liked and went in. I met with Erik Figueroa who walked me through all of my options without any pressure. Both Erik and Rob really seemed to know the cars and were available to answer any questions I had. I was heading out of the country for a few weeks, but they took a deposit on the car and we completed the transaction when I returned home. I have no complaints and would recommend this dealership without reservation. More

First time Suburu owner What I liked most at Autofair Suburu was the team atmosphere upon entering the showroom. I was greeted and offered water right away. Erik was awesome What I liked most at Autofair Suburu was the team atmosphere upon entering the showroom. I was greeted and offered water right away. Erik was awesome helping me choose the right Outback for me. Looks are deceiving at the location as there are many more vehicles available than can be seen from the road. Great knowledge and enthusiasm of Suburu. Highly recommend this dealership! More

Simply fantastic. I worked with Erik Figueroa and could not be more pleased with my experience. Having recently visited another Subaru dealership and coming away underw I worked with Erik Figueroa and could not be more pleased with my experience. Having recently visited another Subaru dealership and coming away underwhelmed, I was simply amazed by the difference at Autofair and with Erik. As I was under some time constraints Erik worked with me but without pressuring me to make a rash decision. He and others at Autofair went out of their way to get me the vehicle I wanted and overcome some obstacles that I placed in his way. Every aspect of the process was much different and profoundly better than I have experienced elsewhere. I cannot recommend Autofair and Erik enough. When it comes time to replace our other Subaru I will be going back even though there are a number of other dealerships closer. I would also be remiss if I did not mention Jose in accounting as someone else who went above and beyond what I would expect from past experience. More

Excellent Customer Service Experience I actually do not currently own a Subaru. I found myself in an emergency situation this morning with my ford edge and Autofair Subaru happened to be a I actually do not currently own a Subaru. I found myself in an emergency situation this morning with my ford edge and Autofair Subaru happened to be across the street. The Service Director Rob McDermott was welcoming, reassuring and I instantly knew I was in good hands. He treated me like a VIP. Rob took such great care of me that I am planning to trade my ford in next weekend for a Subaru. Autofair Plaistow exemplifies confidence in motion. Great cars and amazing service!!! Trust me...if you want great service check these guys out....Thanks to Rob McDermott for his help today!!! More

good experience overall Everyone was friendly and knew their areas of expertise. Service department staff made it possible for me to have minor followup items taken care of Everyone was friendly and knew their areas of expertise. Service department staff made it possible for me to have minor followup items taken care of quickly. I would recommend this dealership, good experience overall. More

EXCELLENT LEASING EXPERIENCE....THANKS TO ERIK FIGUEROA! I would recommend working with Erik Figueroa to anyone who might be searching for a vehicle. Erik was patient, professional, responsive and honest th I would recommend working with Erik Figueroa to anyone who might be searching for a vehicle. Erik was patient, professional, responsive and honest throughout the entire experience (and his positive attitude and helpfulness continued even after the deal was done!) Erik is an asset to Autofair and should be commended for his concern and the attention he pays to his clients. I have always purchased my vehicles in the past, and was unsure about leasing. I had no reason to worry; thank you Erik for making my first leasing experience so positive and seamless! I look forward to working with Erik again in the future....THANK YOU! More

It was fabulous!!! I was nervous about this process and Kenny and Ryan made it fun and painless. I will recommend this dealership to anyone in need. I will be a customer I was nervous about this process and Kenny and Ryan made it fun and painless. I will recommend this dealership to anyone in need. I will be a customer for all my future needs as well. More