AutoFair Subaru

Where have all the Vultures gone? Most car salesmen are like vultures, not Erik. He and he rest of the staff were patient and understanding. I can't say enough about them! Most car salesmen are like vultures, not Erik. He and he rest of the staff were patient and understanding. I can't say enough about them! More

Easy, comfortable buying experience This dealership recently changed ownership and I was skeptical about the new owner. My buying experience completely wiped out any skepticism i brough This dealership recently changed ownership and I was skeptical about the new owner. My buying experience completely wiped out any skepticism i brought to the building. The sales person, Erik Figueroa, was outstanding. He listened to my wants and responded appropriately, He took the time to find the right vehicle, let me drive it extensively, helped me unload my old car once the deal was struck and in general went beyond what I've ever experienced as a car buyer in the past. What really capped the whole thing was to be able to write a personal check for the purchase. No need to run to the bank for a bank check, no hard sell for additional coverages that I didn't want, minimal paper shuffling - just a simple, pleasant exchange. More

Personalized service, very attentive to my requests Nancy and Sherry are amazing! I always feel like a VIP when my car needs service. They are friendly, fast and very thorough. They are the dealershi Nancy and Sherry are amazing! I always feel like a VIP when my car needs service. They are friendly, fast and very thorough. They are the dealership's greatest asset! Love the techs too. Nancy Malo More

Car Service Went in for an oil change and the woman behind the desk informed me that I needed to rotate tires and there was a recall. The woman behind the desk i Went in for an oil change and the woman behind the desk informed me that I needed to rotate tires and there was a recall. The woman behind the desk is super nice and very friendly. I was happy that she keeps such good track of my car because I was not aware of the recall or my tires needing to be rotated. They took no time at all. It was really cold in there though.....even for a very hot day!!! More

Engine light Excellent as always cheerful staff with knowledge - service inspected my trek just to assure that the problem would be taken care of pertaining to my Excellent as always cheerful staff with knowledge - service inspected my trek just to assure that the problem would be taken care of pertaining to my vehicle More

Great Pro. sales staff With Autofair taking over the dealership the whole experiance has taken on a new better approach to helping a customer get what they want. This is t With Autofair taking over the dealership the whole experiance has taken on a new better approach to helping a customer get what they want. This is the 2nd Subaru I have purchased in 2 years, the first at a different dealership, because I couldn't deal with dealer before Autofair. i also deal with Autofair Ford in Haverhill for service and they also are excellant s More

Great Experience I made a reservation online, and arrived promptly. Within moments, I was being helped. Rob was polite and efficient, telling me exactly what was to I made a reservation online, and arrived promptly. Within moments, I was being helped. Rob was polite and efficient, telling me exactly what was to happen and giving me a few options. He also had no issues honoring coupons. I was told it would take about an hour, and sure enough, within the hour, my car was done. It was quick, painless, and the wifi and comfortable chair made the hour pass quickly. More

Service my car was on however it would not shift into drive. Autofair was able to fix the problem quickly and graciously fit me right in my car was on however it would not shift into drive. Autofair was able to fix the problem quickly and graciously fit me right in More

Excellent Customer Service I always have a good experience at this dealership. Problems were found with my car and Nancy took the time to explain what needed to be done and help I always have a good experience at this dealership. Problems were found with my car and Nancy took the time to explain what needed to be done and helped me to work out a repair schedule. I highly recommend the AutoFair Subaru dealership in Plaistow! More

Looking for 2 cars, left with 2 cars When my wife and I arrived at this dealership, we were able to walk around and check out the car lot without someone constantly asking if we needed an When my wife and I arrived at this dealership, we were able to walk around and check out the car lot without someone constantly asking if we needed anything. When we were ready to talk to someone, we walked inside and was greeted politely at the door. Erik Figueroa was our sales associate and was very knowledgeable about Subaru models. During out test rides, Erik was very easy going which made our rides very stress free. The same goes for in the in the office. Erik and Kenny Mariano worked very well together to get my wife and I the deals we were looking for. We can not recommend this dealership enough. More