AutoFair Subaru
Haverhill, MA
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Great experience all around Love this small dealership and all the people we encountered there! Dave Saccocio was so easy to work with and I really appreciate the "no pressure" a Love this small dealership and all the people we encountered there! Dave Saccocio was so easy to work with and I really appreciate the "no pressure" attitude he has. I also had to go back to get my inspection sticker, and the service department (Nancy in particular) got me in right away and I was out the door a few minutes later. I love my new Outback and look forward to my first service here! More
The Best Nancy is the best service person I have ever experienced in my life! She is AutoFair Subaru. I have been working with her from the time I got my car a Nancy is the best service person I have ever experienced in my life! She is AutoFair Subaru. I have been working with her from the time I got my car and each experience is better than the last. She is a ROCKSTAR!!!!! And my car works now. Thank you. More
Purchase in May, Service call in Sept. Dave was super easy to work with NO pressure, which I really appreciated. I love love love my Cross-trek. Nancy and Rob (I think) at my oil change Dave was super easy to work with NO pressure, which I really appreciated. I love love love my Cross-trek. Nancy and Rob (I think) at my oil change were again super welcoming, patient and found my touch up paint on the spot. The woman at the pay window was just as friendly....... Thanks to all! Jill More
Great staff, very professional, very knowlegable of the car. We went hunting for a car. We knew that we wanted an Outback, but not sure of what year to buy, new or used? We visited AutoFair in Plaistow,, the en We went hunting for a car. We knew that we wanted an Outback, but not sure of what year to buy, new or used? We visited AutoFair in Plaistow,, the end of August, and looked at 3 or 4 different Outbacks, different years, different options included. We narrowed it down to 2 and told Erik, our Sales Person, that. He gave us no pressure from the minute we walked onto the dealer's lot. We left, with information on both cars, and said we would be back. Of course, once home I thought of a few more questions. I called and asked for Erik and spoke with him almost immediately; asked my question and hung up. The dealership was very busy upon our return visit. We asked for Erik and he was with another customer, so we waited, walked around to find out that one of the 4 original cars we looked at was sold and there was a couple looking at the others. We had made up our minds on which one we wanted and when Erik completed his business with the other customers, informed him of our request. We bought a 2016 Outback, gave our deposit, and asked if we could pick it up the following weekend, as we wanted a trailer hitch put on. We went back last Saturday and picked it up. Even the financial dealings went smoothly and fairly quick. I recommend this dealership! More
Good experience Jared did a nice job putting a lease together for my daughter. Quick process. Painless! Would use the dealer again for my next Subaru purchase. Jared did a nice job putting a lease together for my daughter. Quick process. Painless! Would use the dealer again for my next Subaru purchase. More
excellent no pressure sales, Doug was good to work with and was helpful in explaining the options available to me I would recommend AutoFair to friends and r no pressure sales, Doug was good to work with and was helpful in explaining the options available to me I would recommend AutoFair to friends and relatives. More
Subaru Forester experience A great experience working with Ryan Fischer. We love our car and we thank Ryan for his time spent with us. We never felt pressured. A great experience working with Ryan Fischer. We love our car and we thank Ryan for his time spent with us. We never felt pressured. More
Fast service My air conditioner was flooding my passenger side carpet. I called service dept at 7:00 pm Thursday night to see if this could be looked at the next d My air conditioner was flooding my passenger side carpet. I called service dept at 7:00 pm Thursday night to see if this could be looked at the next day, to me surprise they said bring it up at noon time on Friday. i brought it up before noon they took the car right in, diegnosed it, repaired the clogged hose and everthing was fixed, car washed in less than an hour.... How can you beat that for service! Done in less then 24 hour from the call on Thursday night.....👝🏎... Thanks service Dapt... More
Nancy is the Best! I have been bring one of three Subaru's to the dealership for the past 12 years. Nancy has been there through the entire experience. She really kno I have been bring one of three Subaru's to the dealership for the past 12 years. Nancy has been there through the entire experience. She really knows her stuff and has always been thoughtful, thorough and friendly. I can't image the place without her. Nancy is the Best!! Sincerely, Jim Harvey More
Appointment to repair loose rocker panel. Took my 2009 Forrester to the Subaru dealer (I purchased it there new) to repair a loose rocker panel. At first I was sold incorrect parts from the Took my 2009 Forrester to the Subaru dealer (I purchased it there new) to repair a loose rocker panel. At first I was sold incorrect parts from their parts department. Asked for credit. Denied. Then ssk for them to create a solution from their parts bin. The quoted me a $$$ replacement panel. I fixed the problem with a stainless steel screw. Paid $$$ for oil change and class B (what-ever-tha-is) tire rotation. This was 2X competive prices. Other consumables replacements declined because of $$$. I have recived many offers to trace in the Forrester from this dealer. I will most likely look to orhers. More