
AutoFair Subaru
Haverhill, MA
Filter Reviews by Keyword
By Type
Showing 822 reviews
From Jeremiah to Erik (sales) I was totally impressed! I was undecided whether or not I wanted to trade in my Forester but when I met Erik the decision became easier when he showed me the Subaru Impreza Ha I was undecided whether or not I wanted to trade in my Forester but when I met Erik the decision became easier when he showed me the Subaru Impreza Hatchback. I am so impressed with this car and he knew what I was looking for. He was very professional, personable and down-to-earth. He didn't make me feel stupid when I wanted to trade a 2016 to a 2015 and made the experience much better than I have had in the past! Thank you Erik and thank you Jeremiah for knowing that Erik would be the best sales person to assist me. Audrey Perry More
5 Stars excellent serice Nicole Cassavaugh our salesperson was excellent to work with. Ken Mariano is the best and a shout out to Tony. The best deal we have made in a auto pu Nicole Cassavaugh our salesperson was excellent to work with. Ken Mariano is the best and a shout out to Tony. The best deal we have made in a auto purchase. More
The Salesman Excelent Frank Belluschib was very helpful & Professional ..I would definitely tell Family and friends about Autofair Subaru and I look forward to returning in Frank Belluschib was very helpful & Professional ..I would definitely tell Family and friends about Autofair Subaru and I look forward to returning in the near future if need be. Michele Morin More
Customer service I was in a jam and needed a copy of my lease agreement for my 2015 Outback. Of course I couldn't find my copy. Kenny the finance manager was able to h I was in a jam and needed a copy of my lease agreement for my 2015 Outback. Of course I couldn't find my copy. Kenny the finance manager was able to help me. He located my lease agreement and scanned it to me so that I didn't have drive to the dealership to pick it up. The Outback is a terrific car and Autofair has terrific people working at the dealerhsip. More
Excellent Service Going through a divorce, and my credit wasnt the best. I cam in worried, but these guys really went above and beyond to help me find something around Going through a divorce, and my credit wasnt the best. I cam in worried, but these guys really went above and beyond to help me find something around my price range that was also reliable and much nicer condition than I thought I would be able to afford. Left feeling confident in my purchase. More
Outstanding in every way!!!!! From the moment I walked onto the lot, and Tony came out to greet me, to the eventual sale the same day, my experience with the AutoFair team was outs From the moment I walked onto the lot, and Tony came out to greet me, to the eventual sale the same day, my experience with the AutoFair team was outstanding. Tony the salesman was kind, careful, knowledgeable, admitted that he may not have all the answers on the tip of his tongue, but would get the correct answer for us, and he always did! A true gentleman through out! My wife and I walked in to "check out" a Subaru to buy, and wanted to drive several models. When Tony approached us, we explained the situation and that we really didn't know what we wanted but we were willing to try out several models. He was happy to help, and we picked out three Subaru cars to drive, including trying a Rav4 that was on the lot. There was no pressure, just help, and unexpectedly, my wife fell in love with the Crosstrek. That moved us from a "looker" into the sales/buyer position. We now dealt with another Tony, the sales manager and throughout the experience, it was fun, a respectful challenge and a good negotiations. I explained that I really hadn't come in to buy a car, and that I had to leave in a few hours for work, so the pressure was on! We came to an amicable agreement, and that was it. Signed sealed and delivered the next day. Outstanding all around. (Pizza was ordered for the staff, and Tony brought us a slice... so nice!) We financed the car through AutoFairs finance department, and Ken was professional, friendly, and got the job done with minimal time and effort on our part. I have already told my co-workers, and one is coming up to get a car through AutoFair so...would I recommend this dealership.... I already have! Thanks to Tony, Tony, and Ken for a great buying experience. More
Always a pleasure I have been going to Subaru in Plaistow since 1999 and see no reason to stop. I have always been treated well. Especially love service person Nancy. I have been going to Subaru in Plaistow since 1999 and see no reason to stop. I have always been treated well. Especially love service person Nancy. More
great service I had a recall and service also checked to make sure tires had the right pressure. Nancy is the best, thanks everyone! I find this difficult! I had a recall and service also checked to make sure tires had the right pressure. Nancy is the best, thanks everyone! I find this difficult! More
Maintenance Great service as always......wait time as expected. All repairs done as needed. Made recommendations on items to note for future servicing. Thank y Great service as always......wait time as expected. All repairs done as needed. Made recommendations on items to note for future servicing. Thank you to Joe. More
Quick, efficient service The service department checked my Impreza's tire pressure and repaired a tire very quickly, with no appointment. Thanks to Nancy and the service team. The service department checked my Impreza's tire pressure and repaired a tire very quickly, with no appointment. Thanks to Nancy and the service team. More