AutoFair Subaru
Haverhill, MA
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My salesman Doug was very helpful and patient. Took car right out of showroom and had it ready for me to take home the same day!! Love my new Subaru Impreza!!! right out of showroom and had it ready for me to take home the same day!! Love my new Subaru Impreza!!! More
Great experience! Glenn was very friendly and I felt comfortable working with him. Everything was explained clearly. It was a great experience overall. I love my Subaru Glenn was very friendly and I felt comfortable working with him. Everything was explained clearly. It was a great experience overall. I love my Subaru! More
Comfortable, informative and no hassel! Mike Testa was my salesman and he was a gem. He was extremely helpful since I'm not really computer savvy, and went over the entire system of my total Mike Testa was my salesman and he was a gem. He was extremely helpful since I'm not really computer savvy, and went over the entire system of my totally loaded new Subaru Outback! He never lost patience with me no matter how long I took to absorb all the features. He's been available, either in person or on the phone, to answer all my questions (and I had many) regarding my car. He stays in touch and has made sure that I'm a happy camper with my new car. More
Mike T is the MAN! I recently bought my new Subaru from Auto Fair in Haverhill. Mike Testa helped me with my purchase, and could not have done a better job. He was pleas I recently bought my new Subaru from Auto Fair in Haverhill. Mike Testa helped me with my purchase, and could not have done a better job. He was pleasant, calm, and informative. He worked with my schedule and budget. Further, he helped put me at ease through the process, which can be difficult as a young woman. He still reaches out with friendly emails, reminders, and check-ins. The team in the maintenance/service department also do a fantastic job every time I bring the car in. I highly recommend visiting Mike for your next car endeavor! More
Best car buying experience! I purchased a Subaru Crosstrek at Autofair earlier this month and I could not be happier with my experience! This is actually my second car purchased I purchased a Subaru Crosstrek at Autofair earlier this month and I could not be happier with my experience! This is actually my second car purchased with Mike Testa. I had purchased a different vehicle at Autofair earlier this year which was, unfortunately, not a good fit for my growing family. When it was time to get something a little bigger we went back to see Mike Testa because he was a such a pleasure to work with last time. He was VERY patient with me as I was indecisive about what vehicle would be a good fit and afraid of making the same mistake. He was really great when I had asked to take two of the vehicles out for additional test drives (I’m probably the worst customer). He even helped me come up with a pros/cons for each vehicle. I felt that he really wanted to make sure I got all the features I needed - rather than pushing the more expensive model. The longest part of the transaction was deciding what car I wanted. In finance we had Max who was really great! He took the time to answer all of my questions. We were in and out. We drove the car home same day. They gave me a great deal on my trade. I have never had such a seamless car buying experience. I’m loving my car, especially the AWD for the winter! More
Great Dealership The dealership was great to work with to get my new car. Mike was excellent. I picked up my new car the next day. The process was painless. I high The dealership was great to work with to get my new car. Mike was excellent. I picked up my new car the next day. The process was painless. I highly recommend this dealership. More
Good experience Nice experience, glad to have the car so quickly in my driveway. Like the waiting area it was comfortable. Good service getting inspection sticker als Nice experience, glad to have the car so quickly in my driveway. Like the waiting area it was comfortable. Good service getting inspection sticker also More
I must admit I was reluctant to even make the call at AutoFair because of other reviews.Dont get me wrong there were some good ones as well. Either way I did. From the beginning of this process to the en AutoFair because of other reviews.Dont get me wrong there were some good ones as well. Either way I did. From the beginning of this process to the end I cant say I have any complaints. Manny who answered my call was so professional & honest with me from the beginning. He was courteous enough to call me to let me know there was another appointment scheduled last minute to come see the car before my appointment. I thought that was great to know considering I have 1 1/2 hr drive. I came out anyway met with Manny who led me to Mike. Mike was professional & attentive as he could be. I test drove the vehicle & at that time Mike answered all my questions. He was very supportive & helpful & knowledgeable. Finally I was transitioned to RJ the finance guy & again I'm so impressed. He made sure I was absolutely taken care of. I cant thank these guys enough for helping me through this process. I got a wonderful car at a great price. The process of this is pretty lengthy so I do suggest you eat before you come or bring something to eat with you. They do have Starbucks coffee & popcorn. Lol I even left with my car the same day & they had it set up & ready for me to go.I didn't even expect to leave with the car that same day but it happened. So overall you guys at AutoFair in Havehill ROCK!!! You are all great & I appreciate what you do. Keep it up." More
Great salesperson bad management. The salesman The salesman Mike Testa was great the management part of the transaction was miserable and really nerve racking.A doing the transaction with Mike and The salesman Mike Testa was great the management part of the transaction was miserable and really nerve racking.A doing the transaction with Mike and getting all the papers signed with a final agreed upon cost we had to wait in the very cold sales area for hours ,than having to meet with the finance person the price went up a couple of thousand dollars because of hidden charges for extra warrantys we decided to to home. We came back after a call from the finance manager and bought the car after manager worked out a deal but not a great . More
First Time This was my first experience buying a car and it went very well. I liked the overall environment of the dealership and mike was a great time. Every st This was my first experience buying a car and it went very well. I liked the overall environment of the dealership and mike was a great time. Every step of the way I was given all the time and information necessary to make the best choice. More