AutoFair Subaru

I Love autofair Subaru. I rely on them for everything. The staff are extremely nice and helpful. Everything runs very smoothly here. They have gained a customer for life. The staff are extremely nice and helpful. Everything runs very smoothly here. They have gained a customer for life. More

I now own my 5th Subaru (3-outbacks, 1-Tribeca, 1-Ascent). With the exception of a few issues, I have had good luck with the brand until now. This car is having major brake issues and my brakes s 1-Ascent). With the exception of a few issues, I have had good luck with the brand until now. This car is having major brake issues and my brakes started making a grinding noise at 10k miles. The dealer changed the front rotors only, and promised me that if this problem persisted, they would take care of me. Well the problem persisted and had the issue 3K miles later. They told me that they are unwilling to resolve the issue because it is a drive ability issue not a warranty or ware issue. I ended up speaking with the sales manager Matthew Curran and he heard my issue and told me he would get back to me. I never heard back from him after a week and when I call now it goes directly to voice mail. They also told me that it was Subaru of america that refused to honor the warranty but I learned from subaru of america that Auto fair refused to do the work and never communicated with them. This is a very sleazy company and I would advise you to stay away and do business with someone else. There are a lot of other reasons why I am not happy with this dealer and would never do business with them again!! If you end up doing business with this very unprofessional company, don't trust a word that comes out of Rob McDermott's mouth. He is by far the biggest liar that I have ever meet and extremely unprofessional as well!!!! More

Thak you for your excellant service. You werr extremely proficient and I appreciate all that you where able to in assisyong me today. Please stay safe !!! Norman Vadeboncoeur proficient and I appreciate all that you where able to in assisyong me today. Please stay safe !!! Norman Vadeboncoeur More

check engine light My check engine light came on and I was given an appointment for the next business day . I showed up and was promptly taken care of by Chris Gagnon w My check engine light came on and I was given an appointment for the next business day . I showed up and was promptly taken care of by Chris Gagnon who kept me apprised of the situation and I even managed to get a recall taken care of. My overall experience was extremely positive as it usually is. More

The staff was very friendly and easy to deal with! Ryan Cyr was awesome salesperson. He brought the car to my house to test drive. Cyr was awesome salesperson. He brought the car to my house to test drive. More

Terrible experience buying a used car at Autofair Subaru of Haverhill. Firstly, I was defrauded. Secondly, the car broke down right off the lot. Lawsuit underway. of Haverhill. Firstly, I was defrauded. Secondly, the car broke down right off the lot. Lawsuit underway. More

Thank you to all that helped me thru this process especially Mike Testa. He was exceptionally patience with me. Thanks also to Rich for his patience as well especially Mike Testa. He was exceptionally patience with me. Thanks also to Rich for his patience as well More

Matthew Benson helped us obtain our new Forester. He was so wonderful and helpful to us. Autofair in Haverhill is lucky to have him representing Subaru! so wonderful and helpful to us. Autofair in Haverhill is lucky to have him representing Subaru! More

I just purchased my first “big girl car” a 2020 Crosstrek Premium. While I was pretty certain about what I wanted beforehand I found the overall buying process and narrowing down my options for my perfect ca Premium. While I was pretty certain about what I wanted beforehand I found the overall buying process and narrowing down my options for my perfect car rather intimidating.. I had gone through a few different dealerships previously, however I was not completely sold with anything just yet. AutoFair Subaru was that missing link! From the moment I walked through the door I felt right at home. I was helped by Cliff aka “Mr. Wonderful” and that he was! He answered every one of my questions and then some without making me feel belittled in any way. Cliff paired me with my perfect car match and never pressured me into something more than I wanted / needed. Could not have been happier with my experience and I will never do business anywhere else! I recommend this business to anyone looking to purchase a Subaru with a company that truly cares about each and every client they do business with. More

Even thought I didn't end up getting a car from this dealership, I wanted to say that Mike Testa was a pleasure to work with on my search for a new Subaru. He was responsive to all my inquiries and over dealership, I wanted to say that Mike Testa was a pleasure to work with on my search for a new Subaru. He was responsive to all my inquiries and overall helpful along the way. Thank you Mike. More