AutoFair Subaru

Bought a '24 Cross Trek a couple weeks ago. This was probably the easiest time I've had buying a car, in my life. Total non-pressure environment. My Sales Rep, Tim Dang, was absolutely outstand This was probably the easiest time I've had buying a car, in my life. Total non-pressure environment. My Sales Rep, Tim Dang, was absolutely outstanding. Very understanding and respectful of not only me as a person, but my time and effort - he listened to what my parameters were in buying and literally did not try to sell me something that the dealership (or he), wanted me to buy. Instead, Tim helped me make my decision by allowing me to examine every conceivable option I had in my head. He was more of a guide than anything else. Which leads me to this; Tim has excellent product knowledge. No question went unanswered or was deferred. After my decision was made, Tim handled all of the internal logistics involved with the initial deal, the trade in and the closing. Kudo's as well to the Sales Manager, Adonis Gonzalez and the F&I Manager, Jen Abraham, all of whom I feel represented both the dealership AND my interests equally. Great team all around. I've owned many cars in my 50 years of driving experience, and I can say that this was the most comfortable I felt buying a new car. More

The staff was friendly and knowledgeable. Everything was explained well. They were extremely helpful and made the process easy for buying. Everything was explained well. They were extremely helpful and made the process easy for buying. More

Professional and courteous. Listened as well as provided good information. Would seriously consider shopping with them again Listened as well as provided good information. Would seriously consider shopping with them again More

Mikey was the best to work with. Everyone here is very friendly. Mikey was very helpful with the whole buying process. We would highly recommend this dealership Everyone here is very friendly. Mikey was very helpful with the whole buying process. We would highly recommend this dealership More

Completely satisfied with the way I was treated by Shaun and the rest of the staff. and the rest of the staff. More

Kayla is the best with getting everything set up for your appointment, keeping you informed during your time there and always is pleasant to deal with appointment, keeping you informed during your time there and always is pleasant to deal with More

Customer service reps are knowledgeable and helpful. Service is completed when promised and a loaner is usually available for repairs requiring longer duration. Service is completed when promised and a loaner is usually available for repairs requiring longer duration. More

Tim, the salesman, was great. The AutoFair website was showing a larger discount than we were initially offered but Tim was able to get us the advertised discount. If everyone th The AutoFair website was showing a larger discount than we were initially offered but Tim was able to get us the advertised discount. If everyone there had been as conscientious and helpful as Tim I would have given them 5 stars. However, the finance manager slipped two service contracts into the deal without telling us, adding $5,000 to the price. Before leaving we saw what he had done and went back and insisted he take them out, which he did while offering lame excuses for why he put them in. Overall, we were satisfied with the experience but beware and carefully check the agreement before signing anything! More

Lita was absolutely fabulous. Explained everything in detail and was proactive with recommended future service with quote. Explained everything in detail and was proactive with recommended future service with quote. More

Waited over 2 hours for a SCHEDULED oil change. Offered me a “coupon” for making me wait. Gee, thanks, $5.00 !!!! Offered me a “coupon” for making me wait. Gee, thanks, $5.00 !!!! More