AutoFair Subaru

Very happy with my purchase very good costumer service specialy ill like to thank my sales man Rudy Espinal very professional and patient if you come auto fair subaeu on haverhill ask for Rudy excellent g specialy ill like to thank my sales man Rudy Espinal very professional and patient if you come auto fair subaeu on haverhill ask for Rudy excellent guy.. More

We had a very pleasant experience dealing with Mike Testa. Before we arrived at the dealership, we had researched inventory and we knew which car we were interested in looking at. Mike was able to an Testa. Before we arrived at the dealership, we had researched inventory and we knew which car we were interested in looking at. Mike was able to answer our questions specific to this car and helped make the purchase without wasting time. When we took delivery of the vehicle, Mike spent quality time orienting us to the car - showing us various features, He has since followed up by phone and email to ask if we had any questions about the car and to offer his assistance at our convenience. We were impressed with Mike's customer service. We also had a very good experience with Todd who handled all documentation and financing. More

Mike is very knowledgeable about all the Subaru’s we were interested in He is one the best salesman I ever had Always willing to help Good guy I bought 4 previous Subaru’s They were not nearly as good as Mi interested in He is one the best salesman I ever had Always willing to help Good guy I bought 4 previous Subaru’s They were not nearly as good as Mike More

AutoFair Subaru..Mike and others made the process of terminating my lease and buying same car pretty easy. I appreciated the frequent updates I got. terminating my lease and buying same car pretty easy. I appreciated the frequent updates I got. More

Matt did a great job explaining all the features of the Forester. He was very professional & accommodating. His approach convinced me to buy. Thank you Forester. He was very professional & accommodating. His approach convinced me to buy. Thank you More

Love this dealer for three reasons:1. The dealer is Love this dealer for three reasons: 1. The dealer is large so we are able to compare vehicles even within the same model. As for my car (Subaru For Love this dealer for three reasons: 1. The dealer is large so we are able to compare vehicles even within the same model. As for my car (Subaru Forester Base Model), there were two identical ones of gray color. I was able to test drive both and choose the one I prefer. Other deals I have visited only had limited storage, so that I could not even test drive the model I tended to purchase when I visited them. 2. The salesman (Matthew Benson) is extremely friendly and helpful. This is my first car and I had no experience with the insurance. Matt recommended the best one for me and helped me finish the following process. He is so experienced and gets everything very fast. We spent only two hours getting everything done, including two test drives. 3. The price of Autofair Subaru is the most reasonable I have ever seen. Highly recommend Autofair Subaru if you are seeking Subaru dealers around Massachusetts. Additional review for Matt: 1. As others said, Matt is extremely helpful without being "pushy". When I felt confused with something about documents and the car itself, Matt always gave his patience and detailed answers. 2. Matt really cares about the customer. Since it is not convenient for me to get the car and drive it back home, Matt agreed to drive it for me without any hesitation. Without his help, I would have not been able to get my car ASAP. Really appreciate his friendliness and helpfulness! More

First let me start off with saying that I never owned a Subaru, always been a Honda customer for over 30 yrs. When arriving @ the AutoFair Subaru Dealer we were induced to Mike Testa. We stated that we wer Subaru, always been a Honda customer for over 30 yrs. When arriving @ the AutoFair Subaru Dealer we were induced to Mike Testa. We stated that we were interested in the Crosstrek, he immediately informed us of some great features & if we were interested in going for a test drive & we did & loved it. We informed Mike that we had a trade in, which was a 2018 Honda Civic Hatchback Sport Touring a Florida vehicle with only 7 thousand miles In mint condition. We eventually got the deal we wanted after back and forth with the financial office & Manager & purchased the 2021 Crosstrek Limited. Mike Testa is great to work with, made car buying a worry-free experience. We also feel that we got an exceptional & extremely knowledgeable professional & responsive individual. Mike really knows his Subaru’s, answered every single question we had, excellent customer service. After we had purchased the vehicle Mike explained the car’s features, It was very much appreciated the time he took & patience to inform us of every single detail feature. If we decide for any reason need to reach out to Mike Testa in the present or future, we sure will. More

Matt (and everyone with whom I dealt at the dealership) was extremely helpful without being "pushy" and were determined to get me the car I wanted. He was very flexible during the whole process and kept m was extremely helpful without being "pushy" and were determined to get me the car I wanted. He was very flexible during the whole process and kept me informed every step of the way, being very clear concerning the car's features, options, and price at all times. I very much appreciated the time he took and patience he had during the vehicle orientation once my new Forester arrived. He also became an advocate by explaining what and how I would order the accessories to be installed later. In addition, I want to compliment the fellow who cleans the cars in the parking lot. He always had a friendly greeting and as I was ready to pull away with my new car he called over and said, "Enjoy your travels". Unfortunately, I didn't get his name but I appreciated that very much. More