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AutoFair Subaru

Haverhill, MA

4.6
821 Reviews

503 Broadway

Haverhill, MA

01832

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Showing 821 reviews

October 20, 2020

mike was knowledgeable, professional, caring and courteous. i walked in not knowing much about the car i was about to buy, i walked out an expert because of mike. i would recommend mike and auto fai More

by t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Testa
Oct 20, 2020 -

AutoFair Subaru responded

Dear t, Thanks for leaving us this 5-star review! I am thrilled to hear that Mike provided you with a pleasant experience. I'll be sure to let him know about your kind words. In the meantime, take care and enjoy your new vehicle! Best regards, Barry Cocuzzo General Manager

October 19, 2020

The whole experience was very good .Rudy was professional friendly and knowledgeable.You can’t ask for more than that.He even literally went the extra miles to deliver our registration to our home. More

by Markrachmethuen
Recommend Dealer
Yes
Employees Worked With
Rudy Espinal
Oct 20, 2020 -

AutoFair Subaru responded

Dear Markrachmethuen, Thank you for the positive review about Rudy! He is a valuable asset to our team, and I'll be sure to tell him to keep up the good work. In the meantime, enjoy your new vehicle! Best regards, Barry Cocuzzo General Manager

October 19, 2020

Rudy and Todd were wonderful to work with that day. You have a great staff of dedicated employees. It was a pleasure making my new car purchase go smoothly. I am a very happy owner. My third "new" Suba More

by Julie McGinty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Espinal
Oct 20, 2020 -

AutoFair Subaru responded

Dear Ms. McGinty, Thank you for taking the time to leave us this great review about Rudy and Todd! Our staff always works hard to go the extra mile for our customers, and I am very happy to hear that you had a smooth and hassle-free experience buying your new car! Best regards, Barry Cocuzzo General Manager

October 13, 2020

Mike Testa is a professional in every sense of the word. He is knowledgeable, efficient and focuses on the customers wants and needs. He is clearly an expert in all the cars on his lot. He exceeded my e More

by David Folsom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Testa
Oct 14, 2020 -

AutoFair Subaru responded

Dear Mr. Folsom, Thank you for the great review about Mike! We love hearing back from our customers. I'll be sure to let Mike know that you gave him such high praise. Until then, take care and come visit us again soon! Best regards, Barry Cocuzzo General Manager

October 08, 2020

I had a very pleasant experience working with Cliff to find a car. He made the process as easy as possible and added an excellent level of humor and candor. More

by ccharlier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Lawrence
Oct 08, 2020 -

AutoFair Subaru responded

Dear ccharlier, Thank you for taking the time to leave us this review about Cliff! He's a wonderful asset to our team, and I'll be sure to extend your praise his way. We hope to see you again soon! Best regards, Barry Cocuzzo General Manager

October 06, 2020

Matthew Benson was excellent with helping me find the perfect Subaru. I came from a Honda and I will NEVER go back. Ask him about his beautiful Husky! More

by Doc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Benson
Oct 06, 2020 -

AutoFair Subaru responded

Dear Doc, Thank you for writing us this positive review! I appreciate your feedback and am pleased that Matthew was able to provide you with a great experience. We hope to see you again soon! Best regards, Barry Cocuzzo General Manager

October 06, 2020

I met Rudy last Wednesday 9/30. He was extremely courteous from the start je even greeted me on the parking lot liked that he speaks Spanish so we came to a better understanding. I came from anot More

by aastgo
Recommend Dealer
Yes
Employees Worked With
Rudy Espinal
Oct 06, 2020 -

AutoFair Subaru responded

Dear aastgo, Thanks for the 5-star review! I am very happy to hear that you had a great experience with us, and that you felt welcomed by Rudy. We hope to see you again when maintenance is due! Best regards, Barry Cocuzzo General Manager

October 06, 2020

Mike was amazing. Very informative and thorough. He appeared to be as excited as we were about buying a car. That made the experience enjoyable. More

by dmlemieux
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd , Mike Testa
Oct 08, 2020 -

AutoFair Subaru responded

Dear dmlemieux, Thank you for the positiver review about Mike! He is a very enthusiastic member of our team, and he cares very much about our customers. I'll make sure to tell him to keep it up. In the meantime, enjoy your new vehicle! Best regards, Barry Cocuzzo General Manager

October 02, 2020

Mike really knows his cars! He is very friendly & enthusiastic! Answered our many questions and also took a great deal of time explaining the many features of the new vehicle. Much appreciated! More

by prandall531
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Sales Manager-great!, Mike Testa
Oct 02, 2020 -

AutoFair Subaru responded

Dear Prandall531, Thank you for the positive review with regard to Mike! He is a valuable asset to our team, and I'll be sure to send your feedback along his way and also tell him to keep up the good work. We hope to see you again soon! Best regards, Barry Cocuzzo General Manager

October 02, 2020

I went in with an alignment issue. Only $35 to check. When they verified that it was my alignment they charged another $95. I had no appointment, and I was in and out in less than 90 minutes. Great peopl More

by Bostonboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Mangia
Oct 02, 2020 -

AutoFair Subaru responded

Dear Bostonboy, I am happy to hear that you had an easy-going experience with our service department! We appreciate your business and look forward to seeing you again soon. Best regards, Barry Cocuzzo General Manager

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