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AutoFair Subaru

Haverhill, MA

4.6
822 Reviews

503 Broadway

Haverhill, MA

01832

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Showing 822 reviews

September 04, 2021

Everyone was so nice! The young man helping me (Alexander Rodrigues) was exceptionally personable. He made me feel very comfortable. I am always anxious buying a car but Alexander made it fun. Th More

by Darla638
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Rodrigues, Dan Wood, Ray Lima, Brendan Gallagher
August 27, 2021

I had the vehicle in for service & was looking for info on my new car delivery. Both situations were handled in excellent fashion by two different employees as usual. More

by ronchris1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Maranville
August 24, 2021

Rudy Espinal was an amazing salesman, kind and extremely helpful! More

by Mduran823
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Espinal
July 17, 2021

The person that helped me was very helpful and straight to the point about getting me into a new car. I will definitely refer people to this location. More

by janvrinedward
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Cocuzzo
July 08, 2021

The customer service here is fantastic. Lita is very friendly, professional, and thorough the way she takes care of customers. It was a pleasure working with them because of her. She is an asset to thei More

by tcb4457
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Maranville, Ron Wilson, Rudy Espinal, Lita German, Cliff Lawrence, Nick Driscoll, Barry Cocuzzo
Jul 09, 2021 -

AutoFair Subaru responded

Dear tcb4457, Thank you for being such a loyal guest of AutoFair Subaru of Haverhill! You are a pleasure to do business with and a reason we always strive to do our best. Thank you for kind words in regard to Lita, we are fortunate to have her. Best regards, Ray Lima, General Manager

July 05, 2021

Always good service. Easy to make appointment on -line. Service was performed timely as I waited. Received a full service inspection of my vehicle with recommendations More

by Jim D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 06, 2021 -

AutoFair Subaru responded

Dear Jim, We're happy to hear that you've had such a great experience with us! Our staff works hard to go the extra mile for all of our valued customers. We sincerely appreciate your loyal business and hope to continue to serve you for many years to come. Best regards, Ray Lima General Manager

July 04, 2021

Fast friendly service for oil change and tire rotation. We’re able to get me in right away and able to wait in comfortable waiting room. More

by fireballman79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lita German
Jul 06, 2021 -

AutoFair Subaru responded

Dear fireballman79, Thanks for the great feedback! We are thrilled to hear that our service department provided a smooth and pleasant experience for you. Drive safely and come visit us again soon! Best regards, Ray Lima General Manager

June 25, 2021

No huddle direct and seemingly honest approach to selling. Not your typical back and forth price negotiation. They gave us good numbers to start with and the rest was easy. More

by steve.elbeery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wilson
Jun 25, 2021 -

AutoFair Subaru responded

Dear steve.elbeery, Thank you for taking the time to share your feedback with us! We are happy to have you as a loyal customer and we look forward to your next visit. Best regards, Ray Lima General Manager

June 21, 2021

Great experience.Two recalls on our Crosstrek. Took it Great experience. Two recalls on our Crosstrek. Took it in and was out in about an hour. Lita was exceptional at keeping me posted going on what was More

by harryconforti
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lita German
Jun 25, 2021 -

AutoFair Subaru responded

Dear harryconforti, We appreciate your kind words and thank you for your business. We are thrilled that Lita was able to provide a hassle-free experience for you. We hope to see you again soon! Best regards, Ray Lima General Manager

June 20, 2021

Victor is a patient and knowledgeable salesperson. He was straightforward and did his best to advocate on our behalf. The price was reasonable and we appreciated their willingness to match prices at other de More

by Subaru53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor and Todd
Jun 25, 2021 -

AutoFair Subaru responded

Dear Subaru53, Thank you for writing such a great review about Victor. We appreciate your feedback and look forward to working with you again soon! Best regards, Ray Lima General Manager

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