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AutoFair Nissan of Stratham

Stratham, NH

4.6
577 Reviews

45 Portsmouth Ave

Stratham, NH

03885

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Showing 577 reviews

April 19, 2023

stopped by for a sticker for new auto fare subaru purchased in haverhill . did sticker inspection right away.ty. More

by sturkmary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Figueroa
Apr 19, 2023 -

AutoFair Nissan of Stratham responded

We're glad we could assist you with your sticker inspection for your new Subaru, and we appreciate you choosing AutoFair Nissan of Stratham for your needs. Thanks for the five stars!

April 17, 2023

Very clean and they treat you like your important always there to help you anytime More

by Mary.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett petrikas
Apr 18, 2023 -

AutoFair Nissan of Stratham responded

Mary, it's fantastic to hear that AutoFair Nissan of Stratham has earned your 5 stars! Thank you!

April 14, 2023

Great place filled with great, knowledgeable people. Highly recommend this company to everyone This dealership takes customer service to a whole new level. Great job guys. More

by cferrara3205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Marchand
Apr 19, 2023 -

AutoFair Nissan of Stratham responded

We appreciate your business and your review! It is validating to our team to know we are providing this level of service and care to you! Thank you for your business, from your friends at AutoFair Nissan of Stratham.

April 12, 2023

A great experience with them I would go back for my oil,filter and lube More

by efp3183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Figueroa
Apr 19, 2023 -

AutoFair Nissan of Stratham responded

We appreciate your positive feedback and are here to help with any of your future service needs!

March 15, 2023

i live in NH but purchased my car in Haverhill so brought it to Stratham for inspection. great service and exellent staff, very accomodating. they took me right in and did the inspection right off. More

by nancya.blaisdell
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
recptionist very nice and welcoming, Sam Figueroa
Mar 16, 2023 -

AutoFair Nissan of Stratham responded

We're delighted we could welcome you to AutoFair Nissan of Stratham with fantastic and timely service! Safe travels, and we hope to work with you again down the road!

February 25, 2023

I can’t believe we are doing this again. But here we are. I brought my car in two times for a noise at acceleration. The first time they didn’t take me to drive it. The second time I w More

by Troy603
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Whatever technicians worked on my car.
Mar 08, 2023 -

AutoFair Nissan of Stratham responded

Troy, this feedback is upsetting to read. This does not sound like the attentive service I expect from our team, and I apologize for any oversight in properly addressing your car's issues. It's never our intention to inconvenience our customers and I'm very sorry we've let you down. I understand we've lost your confidence, but I will make sure to share your experience with the rest of my team so we can make improvements in the future. If there's anything else you'd like to discuss, please give me a call. Thank you, Walter Ferrara - Service Manager - (603) 580-4540

February 14, 2023

Excellent, courteous service always. I'm looking a purchasing a third car here and will continue having my cars serviced at AutoFair Nissan. More

by moofamily1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Figueroa, Neal Mason
Feb 14, 2023 -

AutoFair Nissan of Stratham responded

Thank you for leaving AutoFair Nissan of Stratham a five-star review! We love having you as a customer and hope to hear from you soon regarding your next purchase. Take care!

February 09, 2023

Auto Fair Nissan in Stratham is the only place I trust to buy and have my car worked on. Sam is the best ! More

by Kathyananianh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Deurloo, Paul Lafond, Ryan Kamphuis, Sam Figueroa, Dean Phillips, Susan Davies
Feb 09, 2023 -

AutoFair Nissan of Stratham responded

Thank you for stopping by to review AutoFair Nissan of Stratham! We appreciate your shoutout to Sam and look forward to assisting you again in the future!

January 02, 2023

Best dealership and service. Bought 3 cars from them, and will continue to do so. More

by MigsMalice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Figueroa, Dean Phillips, Neal Mason
Jan 03, 2023 -

AutoFair Nissan of Stratham responded

Thank you for the great review! We are so thrilled to hear that you had a successful service experience working with the AutoFair Nissan of Stratham team. Drive safely, and we hope to see you back!

December 29, 2022

The sales department is very good at this little. I was convinced that I should get my service done by at this certified. I literally live 45 minutes away. I came in for my 1st free oil change and th More

by snow0621
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Darius Marchand
Jan 12, 2023 -

AutoFair Nissan of Stratham responded

I am sorry to read this review. It is our goal to deliver efficient and thorough service for our guests, and it is disappointing that we missed the mark. I apologize for the issues you have encountered working with us and for the state of your vehicle upon receiving it. I assure you that we will use this feedback to improve our practices in the future. Lastly, I can see that we have let you down, and I would appreciate the chance to speak with you directly so I can better address your concerns and help fix things. If you are willing to discuss this further, please call me directly. Thank you, Walter Ferrara - Service Manager - (603) 580-4540

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