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AutoFair Nissan of Stratham
Stratham, NH
577 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 577 reviews
February 28, 2014
Fast, friendly, efficient and with a good selection of vehicles. I would highly recommend this dealership. I used the Nissan web site to see that they had the vehicle I wanted on site. they did and their vehicles. I would highly recommend this dealership. I used the Nissan web site to see that they had the vehicle I wanted on site. they did and their price was very competitive. More
by gschussel
Employees Worked With
Jonathan Bowman
February 25, 2014
I was very impressed with how courteous and friendly Todd was. He went out of his way to look for cars he thought I would like and in the end we both ended up picking out the same car, a 2012 honda civic. was. He went out of his way to look for cars he thought I would like and in the end we both ended up picking out the same car, a 2012 honda civic. I cant say enough how awesome my experiance at autofair nissan was, the whole staff was friendly and not pushy at all. They do everything they can to make you feel comfortable. I have recommended autofair nissan to everyone Ive talked too. More
by Rebecca0307
Employees Worked With
todd picanso
February 17, 2014
Mike was great. Very detailed in his knowledge of the car and its features, especially the safety measures in the design of the car. Got a great car in no time. Would definitely come back to this dealer to s and its features, especially the safety measures in the design of the car. Got a great car in no time. Would definitely come back to this dealer to see Mike. More
by gelat
February 17, 2014
My husband and I had been looking for a compact SUV to replace his VW Golf. We had been to a couple of different dealers in the area, and ended up at AutoFair Nissan last Saturday because we had seen on c replace his VW Golf. We had been to a couple of different dealers in the area, and ended up at AutoFair Nissan last Saturday because we had seen on cars.com that they had a couple of used Honda CR-Vs that we were interested in. When we visited AutoFair, we were met by Michael, who was very nice. He showed us two 2011 Honda CR-Vs that were a little more expensive than what we had wanted to spend. We ended up test driving the Brown one, which at the time they wanted about 19k for. There was a scratch on the bumper, and scratches all over the shifter. After my husband looked under the hood, he noticed that there was also a slight oil leak (he was a mechanic for 11 years before becoming an engineer). We test drove the CR-V, and brought it down 101. On the highway, as soon as we started to accelerate the steering wheel began to shake. Granted there was a little snow in the wheel bases, and there may have been some water inside the tires, we felt the car was definitely not worth what they wanted for it. On our drive back, we had kind of resigned ourselves to not buying a car from this dealership, but we actually ended up spotting another CR-V that had been on a test drive when we first got there. It was a 2009, had low mileage, but still seemed a little expensive. I should note that the prices listed online did not match the prices we saw at all. Some were higher, some were lower, it was kind of confusing, but I figured that was because of President's Day deals (although why the price would be higher at the dealership, than online was kind of weird). Anyway, we really like the 2009 CR-V, and Michael told us that they had a push/pull/tow deal where sight unseen we could trade in my husband’s car for 3,000, and put it towards the sticker price of any of the cars on the lot. Honestly that was the selling point for us, considering his car was only worth about $300 tops. We decided to buy the car, because it was a good deal. Here comes the kind of frustrating part. It took us nearly 5 hours between the time we got to Nissan, and the time that we could finally leave. Just waiting to meet and go over our financing took several hours, and between Michael and Nick, we kept being told “It’s just going to be two more minutes.” It was never just two more minutes. When we finally sat down with Lucien in financing, he went through every coverage option, all of which would have put us above and beyond what we told Michael we wanted our monthly payment to be. I know this is not something that only happens at this dealership, it happened when I bough my car from another dealer, it's just a pet peeve, and annoying to have to spend even more time going over coverage we did not want, and they knew we couldn’t afford. TL;DR Version: We were there FOREVER, but we ended up finding a good deal. The people we interacted with were curteous, but you couldn't help but feel like they just wanted to make a sale. On the whole, I would say it was just an okay experience, but when you're dropping that kind of money, you hope for a little bit more. Update 02/18/14: I just spoke with my husband, and he received a call from AutoFair Nissan saying that they have lost our insurance binder, and they needed to know which insurance company we had so they could call and get a new one... Kind of unprofessional. More
by kdeangelis
Employees Worked With
Lucien, Nick Kalman
February 17, 2014
When I went to Autofair, I did not expect to accomplish any transaction. After I met The odd, he walked me through the process of trying to trade my vehicle. It took a long time, but it was all worth the any transaction. After I met The odd, he walked me through the process of trying to trade my vehicle. It took a long time, but it was all worth the time. AutoFair put me in a 2012 Toyota Prius which I drove off the lot. What was even better the financial department managed to get a lower rate and payment. I would recommend Todd and AutoFair to others More
by friardan
Employees Worked With
Lucian (finance)
February 15, 2014
I went to Autofair Nissan of Stratham to purchase my very first car on my own out of college. Todd worked hard to get me a good deal I could afford. My entire experience was excellent, couldn't say one bad t first car on my own out of college. Todd worked hard to get me a good deal I could afford. My entire experience was excellent, couldn't say one bad thing about it. I've heard horror stories about trying to purchase a vehicle with wily salesmen/saleswomen but you will definitely not experience that at Autofair Nissan. They do their best to find you the right car and at an affordable price. I highly recommend them, and Todd Picanso in particular! More
by CorinneCabaniss
February 15, 2014
I went to AutoFair Nissan to just merely look at my options with no intention of purchasing a vehicle that day. But, when I stepped on the lot and was immediately greeted by Jonathan, I knew I would be options with no intention of purchasing a vehicle that day. But, when I stepped on the lot and was immediately greeted by Jonathan, I knew I would be buying. He was so professional and knowledgable about the cars I was interested in and had me completely sold. He thoroughly explained every aspect of the vehicles and justified why they were a good fit for me. As a first time buyer I was nervous, but he made the experience comfortable and easy from start to finish. When it came down to figures and signing the paperwork, he made sure I was satisfied with everything and never pressured or rushed me through the process. He answered all the questions I had with ease and went above and beyond with his efforts. Going to AutoFair Nissan was hands down one of the best experiences I've had and I attribute that to Jonathan's hard work and dedication to my sale. I absolutely love my new Nissan Sentra and everything is just as it was promised. I couldn't have asked for a better sales consultant and I highly recommend him to anyone. It is very evident he and AutoFair Nissan care for their customers and want everyone to leave satisfied. I fully intend to continue doing business with this dealership, specifically Jonathan, in the future. More
by Kiley17
Employees Worked With
Jonathan Bowman
February 13, 2014
Excellent sales people. Mike did everything he could to help me and went above and beyond in every aspect. Everybody I dealt with was very friendly. I would highly recommend this dealership. help me and went above and beyond in every aspect. Everybody I dealt with was very friendly. I would highly recommend this dealership. More
by recon218
February 13, 2014
Everyone I worked with was great! I bought my car from Emily. She was great! Very helpful and very knowledgeable. I would definitely recommend to anyone going in there to buy a car to work with her! Emily. She was great! Very helpful and very knowledgeable. I would definitely recommend to anyone going in there to buy a car to work with her! More
by Harrington.leah
Employees Worked With
Emily Balkin, Nick Kalman
