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AutoFair Nissan of Stratham
Stratham, NH
577 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 577 reviews
September 07, 2016
Absolutely rude I used them one time to repair my new car. They took my name and number as well as a lot of other information. When they were done I asked if he put t I used them one time to repair my new car. They took my name and number as well as a lot of other information. When they were done I asked if he put the papers back into the glove box. He said yes. Months later I get pulled over and find out that he never returned the registration to me. I called them multiple times and nobody would even look for it. They threw them away without even calling me. I now have to pay Virginia all kinds of money because my car is out of state and i can't register it here because of these "professionals". More
by Danielleyybear
Employees Worked With
Luke Robertson
September 05, 2016
Great experience. Came in for oil service and tire rotation and was informed of two vehicle recalls that were taken care. Car was cleaned inside and out and Emily was a Came in for oil service and tire rotation and was informed of two vehicle recalls that were taken care. Car was cleaned inside and out and Emily was as usual a very pleasant and important part of the experience. She is a very important part as to why I and many other people continue to return. More
by Lee
Employees Worked With
Emily Balkin
August 20, 2016
Scheduled service Very pleased with service representative Emily, always very pleasant and helpful about the car's status. Also, had an alignment done recently and the Very pleased with service representative Emily, always very pleasant and helpful about the car's status. Also, had an alignment done recently and the technician did a tremendous job on my 370Z. Very smooth ride on the way home. Thanks very much. More
by David
Employees Worked With
Emily Balkin
August 17, 2016
Worse customer service ever We traded in our leased Nissan and leased a new Altima at AutoFair. An auto-payment for the previous vehicle was already in progress, so we unfortunat We traded in our leased Nissan and leased a new Altima at AutoFair. An auto-payment for the previous vehicle was already in progress, so we unfortunately couldn’t cancel it. Nissan Finance advised us to contact the dealer directly to expedite the return of the extra payment. It’s now been over 3 weeks since making the deal and we still haven't received our over payment yet. To make matters worse it's virtually impossible to get anyone to call you back and when you do reach them there is never a straight answer. They are quick to take your money but certainly can't say the same on the return of an over payment or phone call. First class service? Absolutely not!! As a customer, we will never do business here again. Our family has had similar issues with different brands at AutoFair in the past... More
by naristova
Employees Worked With
Finance team
August 11, 2016
Awesome Would highly recommend the service department! Jim is very professional and knowledgeable. All round great Service Manager!!! Sales department is ver Would highly recommend the service department! Jim is very professional and knowledgeable. All round great Service Manager!!! Sales department is very helpful and professional as well. More
by Kim
Employees Worked With
Jim Savage
July 11, 2016
Fantastic It was a great experience with great and helpful people, did not feel pressured. Most enjoyable car buying process ever. Adam was very patient with us It was a great experience with great and helpful people, did not feel pressured. Most enjoyable car buying process ever. Adam was very patient with us. More
by Subaru to rouge
Employees Worked With
Sarah Gray, Alison Ayotte, Adam Prakop
July 10, 2016
Nissan Versa :Purchase Purchased a 2010 Nissan Versa and the car was VERY CLEAN. Before even getting in the car, I could tell the car was very clean. Loved the car and dro Purchased a 2010 Nissan Versa and the car was VERY CLEAN. Before even getting in the car, I could tell the car was very clean. Loved the car and drove it home that night (which I was NOT expecting because I got there 2hrs before closing). Dealt with Fred and was treated very well and was very happy with the service that I got from Fred. Fred even let me sit in BRAND NEW Maximum which was very nice. I also dealt with Jamie in Finance and joked with him that I was taking the Maximum instead for the same price and he joked right back. EXTREMELY happy with the service that I got from both Fred and Jamie. Would DEFINITELY recommend AutoFair Nissan to ANYONE! More
by Dennis G
Employees Worked With
Fred Mirabelle, Jamie Garaufis
June 27, 2016
Nissan Sentra Lease I walked into Auto Fair Nissan of Stratham after having a terrible experience at another Nissan dealership in the area, looking to lease a vehicle. I I walked into Auto Fair Nissan of Stratham after having a terrible experience at another Nissan dealership in the area, looking to lease a vehicle. I was immediately greeted by Fred who asked what I was looking for. I explained to him my situation and he was able to come up with a fair reasonable offer without the "Games" you sometimes get with other dealerships. Fred was a very friendly, knowledgable and helpful employee and I would have no reservations when recommending him to my friends and family. It was a very good experience at AutoFair Nissan of Stratham and the biggest factor in that was Fred. More
by Kal13
Employees Worked With
Emily Balkin, Fred Mirabelle, Alison Ayotte
June 24, 2016
Make promices they will not keep. Used car purchase. Dealer promised to have a tech go through the vehicle before purchase and they failed to do so. Seveal issues found after purchas Used car purchase. Dealer promised to have a tech go through the vehicle before purchase and they failed to do so. Seveal issues found after purchase. More
by Haymor
Employees Worked With
Scott Popkin
June 24, 2016
Nissan Rogue Purchase I was treated with respect and the process was faster than I had anticipated. Everyone seemed to celebrate with me when I was approved. I have never h I was treated with respect and the process was faster than I had anticipated. Everyone seemed to celebrate with me when I was approved. I have never had such a positive experience purchasing a car in my entire life. Nissan of Stratham is my dealership from now on!! More
by Rogue2013
Employees Worked With
Adam Prakop
