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AutoFair Hyundai
Manchester, NH
889 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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889 Reviews of AutoFair Hyundai
August 19, 2018
Review of my salesman. Bought a nice Hyundai Santa Fe today from autofair Hyundai. Our salesman Matt Critz was great. He’s only been there 4 months and was so kind and helpf Bought a nice Hyundai Santa Fe today from autofair Hyundai. Our salesman Matt Critz was great. He’s only been there 4 months and was so kind and helpful. He’s really low keyed and only cares about making you happy. Will work for you to get you the best price on your purchase as well as your trade. I was impressed by his honesty and integrity. More
by Zimmlee
Employees Worked With
Matt Critz
August 03, 2018
Excellent experience! Eric Martinez was incredible!! The first dealership I visited was IRA Toyota; it would have been my third consequtive vehicle thru them. They ordered two incorrect vehicles last pur The first dealership I visited was IRA Toyota; it would have been my third consequtive vehicle thru them. They ordered two incorrect vehicles last purchase, but I gave them a chance. They treated me poorly when I arrived and were such a disappointment that I left. The whole experience was disturbing.. I saw the Hyundai dealership on the way out to the main road and my adult daughter who was with me said that she had inquired about vehicles there and they were super helpful.. I hesitated and drove in.. it was 15 minutes before closing.. Enter, Eric Martinez; a soft spoken, very knowledgeable, personable, unassuming Salesperson. He was unique in the sense that I really felt he was listening to us and I actually trusted him! He didn't rush us and we didn't buy anything that nite.. he followed up about vehicles I had asked about etc.. We went back a few days later and traded in my truck, drove away in the perfect car for me that same day. Nick, the mgr was very considerate and worked hard to make it possible. I am so grateful that they actually allow and trust their salespeople to do their jobs, instead of following them with a leash. Thanks for a great experience! I will refer anyone I care about to visit this dealership first😊They're even making sure, after the deal that I'm satisfied with everything More
by Diane
Employees Worked With
Eric Martinez and Nick
July 28, 2018
Best car buying experience! Worked with Eric Martinez and he was attentive and professional. The total buying time was quick and easy! Looking forward to our next car purchase he Worked with Eric Martinez and he was attentive and professional. The total buying time was quick and easy! Looking forward to our next car purchase here. More
by MICHELLE TOTO
Employees Worked With
Eric Martinez , Kevin Richardson
July 26, 2018
Genuine Experience Anthoney was an extremely patient person! He helped me get the best deal and listened to my concerns and answered all my questions. I walked away fee Anthoney was an extremely patient person! He helped me get the best deal and listened to my concerns and answered all my questions. I walked away feeling good about my purchase. Thank you for your time. More
by Away94
Employees Worked With
Anthony, David Van Iten
July 18, 2018
Poor Service Department. Brought my wife's car in for Warranty work that was needed. Had to go back several times due to NO communication from the Assistant Manager (Anthony) Brought my wife's car in for Warranty work that was needed. Had to go back several times due to NO communication from the Assistant Manager (Anthony) who blamed the Parts Dept. people for not letting him know that me part was in so he could call me as he stated. I had told Anthony about two problems. The first was the drivers seat Master control for the rear passengers window was not working right. The second was a problem with the front passengers side seat belt retracting, on it's own, AS WE TRAVEL DOWN THE HIGHWAY. It doesn't do it sitting in the driveway, just traveling. He came to me in the waiting area an hour later and said the part for the window had to be ordered and would be in on Tuesday. The "Technician" couldn't find anything wrong with the seat belt. I asked if he had driven it down the highway, he said "No", he checked it in the shop. DUH... I told you it Only happens while driving down the road. So, I was told that when I come in on Tuesday for the window switch, "Let him know if the seat belt did it again".. The following Thursday,No call about my part so I stopped in. The part is here, "they" just didn't let me know so I could call you. Repeat about the seat belt problem STILL acting up, they check it, can't find the problem. Manager told him to order a new one, will be in in a couple days. the following Friday, I stop back to ask what the delay was this time... Oops, that part IS here, no call about it. Make appointment for the following Monday, part replaced, good to go. NO apology from Anyone at this Sorry dealership for my having to chase them to get my car taken care of. What's the problem.. Warranty Work, No money to be made there. And they wondered, (after a attempted screwing by the Sales Dept) why I went all the way up to IRWIN HYUNDAI in Laconia to buy my car.. They keep on reminding me why.... Plenty of Dealers out there to choose from, try somewhere else.. More
by Not an AutoFair Hyundai fan
Employees Worked With
Anthony Mehlig
July 15, 2018
Very unhappy Had an appt at 11:00 for oil change and they didn’t get to the car until 12:40. They said they ran behind well that’s fine if a communication with a p Had an appt at 11:00 for oil change and they didn’t get to the car until 12:40. They said they ran behind well that’s fine if a communication with a phone call stating that so I could of made other arrangements for a ride to just drop it off or come in later . Very mad . More
by DivaD
Employees Worked With
Mark gillispie
July 13, 2018
Quick I came in for service and was 30 minutes early. They still took my car and addressed all of my concerns. The staff was very courteous. I came in for service and was 30 minutes early. They still took my car and addressed all of my concerns. The staff was very courteous. More
by Keith
Employees Worked With
Adam Donovan
July 12, 2018
Responsive, helpful, fair and professional Gave me an appointment right away, thorough review of car’s problems, upfront on all charges, very fair and professional. Will definitely use them ag Gave me an appointment right away, thorough review of car’s problems, upfront on all charges, very fair and professional. Will definitely use them again to service my vehicle. More
by My Elantra Coupe
Employees Worked With
David Van Iten
June 21, 2018
first service got me right in without an appointment and quick service. hoping to continue my service here, very happy with my elantra, 40 mpg and not a problem got me right in without an appointment and quick service. hoping to continue my service here, very happy with my elantra, 40 mpg and not a problem More
by dennisofthebeach
Employees Worked With
Christine McGee
June 15, 2018
Very Pleasant Experience Excerpt from email I sent today: I wanted to thank you for making my visit to your service department the other day a most pleasant one. It is most r Excerpt from email I sent today: I wanted to thank you for making my visit to your service department the other day a most pleasant one. It is most refreshing to find someone like yourself who is most courteous, helpful, and knowledgeable. Much appreciated. Job very well done! More
by jhl17
Employees Worked With
Mark Gillispie
