AutoFair Honda

Excellent service and very friendly. I personally like Auto Fair Honda because they are totally dog friendly. Went in for an oil change and was able to wait with my dog. Auto Fair Honda because they are totally dog friendly. Went in for an oil change and was able to wait with my dog. More

Excellent service, Katie answered all my questions very politely and professionally Excellent service, also the finiancial department answered all my questions about about my extended warranty. politely and professionally Excellent service, also the finiancial department answered all my questions about about my extended warranty. More

Katie was very polite and nice — treated me with full respect it was a pleasure to deal with her- good job Katie appreciate your help respect it was a pleasure to deal with her- good job Katie appreciate your help More

Professional, friendly and expedited service! The process was made simple, with no hassles, and the representative who assisted me was amicable, knowledgeable and easy to speak with. was made simple, with no hassles, and the representative who assisted me was amicable, knowledgeable and easy to speak with. More

We had excellent service.We were treated very We had excellent service. We were treated very professionally by Nelson Medina He explained all of your services to us. The Service departmen We had excellent service. We were treated very professionally by Nelson Medina He explained all of your services to us. The Service department always does an excellent job. More

Happy with service Jake was friendly and time estimated to wait was actual time. Waiting room seemed safe and was clean. No surprises thank you to wait was actual time. Waiting room seemed safe and was clean. No surprises thank you More

Prompt, courteous service. I went in for regularly scheduled service and my advisor noted that I would need an inspection next month and offered to do it today. NIce! scheduled service and my advisor noted that I would need an inspection next month and offered to do it today. NIce! More

I have purchased multiple vehicles at Autofair and because of this experience, I will never go back. I felt like I was taken advantage of. After asking the service advisor if there was nothing found, because of this experience, I will never go back. I felt like I was taken advantage of. After asking the service advisor if there was nothing found, I’d there would still be a charge and his response was no, that would be honored. Upon receiving a phone call within 30 minutes of leaving the service department, being told the mechanic did not feel the issue while driving the vehicle, that everything looked good underneath (this is a brand new car within 1 year of being purchased), that the tires are not wearing evenly and that may be causing the issue, I was charged the diagnostic fee. When questioning the fee after our initial conversation, I was told “it may be causing the issue” is a diagnosis. It’s too bad after being a loyal customer for many years, that $140 and a poor decision is going to cost you all future business. I would not recommend using the service department at Autofair. They were not honest nor professional after the fact. More

Fast, efficient service. Service estimated to be 1 hour and they delivered on time. Service person, Cary, was great — pleasant and professional. Thoroughly pleased with Autofair Honda. and they delivered on time. Service person, Cary, was great — pleasant and professional. Thoroughly pleased with Autofair Honda. More

Great customer service spacious waiting room clean facility I came in on a Sunday without reservations and needed a lot of work done they took my car right away facility I came in on a Sunday without reservations and needed a lot of work done they took my car right away More